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“roomy, comfortable, excellent location” 5 of 5 bubbles
Review of Surfbeach Holiday Park

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Surfbeach Holiday Park
Ranked #11 of 12 Specialty Lodging in Narooma
New South Wales, Australia
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“roomy, comfortable, excellent location”
5 of 5 bubbles Reviewed September 16, 2012

we stayed in a luxury paradise cabin - excellent
the master bedroom was roomy with a king bed & built-in robe
the second bedroom was likewise roomy with 2 bunk beds & small built-in robe
it contained a separate bath & shower
the cabin was exactly as pictured on the web site
very comfortable & roomy
we had a beautiful view of the beach & ocean
we were able to get a great deal price wise through australian escapes
exceptional value for money
we plan to return again for a longer holdiday

  • Stayed August 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank MinnieTripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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69 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • English first
  • Any
English first
Canberra, Australian Capital Territory, Australia
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed July 3, 2012

I have stayed at this holiday park many times over the last two years and cannot make a complaint. I have camped, stayed in a family members onsite van and stayed in a cabin, with family, friends and a few weekends away with just my partner and myself.

The toilet/shower facilities are cleaned twice daily, the showers a hot and free, the real bonus is they are also secure, providing access only by key.

The holiday park is located pretty much on the beach, with shops a five minute walk away, casual cafe on the beach, a lovely restaraunt a short stroll at the golf club, and its right in the middle of the golf course.

Staff are always friendly, helpful and available. I find the park clean, friendly and safe, their are always children playing at the park and teh staff also provide a kids club during the holidays with face painting etc.

I think the park is wonderful!

  • Stayed January 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank ShereeNMD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed May 9, 2012

We were staying in ace cabin 2 and was broken into sometime during the first night of our stay.we had our daughters hand bag and electronic games stolen along with our car keys.The thieves broke in through unsecured louvre windows near the cabins door handle while we slept.Upon notifying the parks manager of this the next morning he was rather doubtful that it occured,he didn't even come up to the cabin to see where the windows were unsecured.He did not even offer another cabin to my family ,only after my insistence to move to another cabin did he agree to this.However this other cabin would not be ready till 3.00pm.After loading the car with our luggage we decide to cut short our holiday here due to security reasons and abysmal customer service.Will never return

Stayed April 2012, traveled with family
Helpful?
9 Thank Les M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkyandSeaonHoliday, Manager at Surfbeach Holiday Park, responded to this review, May 12, 2012
Hi, Thankyou for your feed back. unfortunately we were one of several establishments hit by theves that night. however when management contacted police about the break in that morning it was advised by the police that the "victim" had to report the crime. We appologise if you didn't have the opportunity to speak to management as he attended your cabin for investigations immediately after talking to police. This incident prompted management to install extra security measures including sensor lights and guards on the louvered windows.

our appologies that the replacement cabin wasn't ready until 3pm as there were many cabins that required cleaning that day.

Surf Beach Holiday Park is a family friendly establishment and incidents like this are rare.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Narooma hotels

Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 bubbles Reviewed April 12, 2012

We stayed in the luxury paradise cabin, very spacious, with amazing views out to Montague Island, and the surf beach right at your doorstep....breath taking!
The park was nice & quiet, however it was disappointing the cleanliness left a little to be desired :(
Rubbish was left for many days without being collected, and on some days was left to blow around.....and bins left with fish in them attracting mice, not pleasant.
This park has so much potential to deliver so much more (there were notices explaining it had been taken over in recent months)....here's hoping in time to come the improvements will be made.

  • Stayed March 2012, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Travellingfeasts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SkyandSeaonHoliday, Manager at Surfbeach Holiday Park, responded to this review, May 12, 2012
Thankyou for your feed back, This Easter saw an unpredictable an increased amount of rubbish being produced for the holiday period. Measures have now been put into place to counteract this for future busy times. sorry for the inconvenience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 bubbles Reviewed February 5, 2011

We have visited this park many times and it has been our favourite place to stay. In January we booked an un-powered site to accommodate our camper trailer. When we got there the site had been given to another person. They did not contact us to tell us this and we only found out when we turned up for our holiday. Being peak season we had to return home. Our preparation, holiday, fuel and time were wasted and the Park was not interested. They quoted from their rules to say they could put people anywhere they wanted. I have written to the manager of the Park without reply. A booking is not a booking at Narooma Surf Beach Holiday Park. I am letting people know so they don’t fall into this trap. Thank you.

  • Stayed January 2011, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank RobKea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huntingdon
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 bubbles Reviewed January 31, 2011

Finally landed in Sydney (4 days late thanks to snow at Heathrow airport), picked up our campervan and headed south on Christmas Eve. Braved the supermarkets (in Sylvania) and arrived at Surfbeach Narooma campsite 7pm. Staff were very helpful with the email bookings and on telephone when notifying of late arrival and all the information we needed was waiting for us. Allocated campsite plot was fine and neighbouring campers were very friendly. Showers were clean, hot, powerful and free!

Woke up early (jet lag) and enjoyed a spectacular sunrise on the beautiful beach (2 minutes walk from the campervan!). Returned to the beach later to meet jovial life guards (well it was Christmas Day!) and lots of families enjoying the sand / sea / surf. Unfortunately, surf boards were not available to hire at the campsite or beach. I think they could've been hired offsite and delivered to the campsite but as it was Christmas it wasn't to be while we were there. (Blue bottle jelly fish were also present one day ).

Narooma itself was pretty much closed for Christmas but we walked to Australia Rock, played in the park near the quay and had an exciting boat trip to Montague Island to see the fairy penguins on Boxing Day. (weather was atrocious but the skipper and ranger were confident and reassuring - especially with our kids - 11, 9 and 6 yrs).

Helpful?
3 Thank KoalaMummaBear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shoalhaven Australia
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed January 25, 2011

Surfbeach Holiday Park Narooma is a very special place. We have been staying there for short and long breaks for the past three years. Whilst it is a small park Surfbeach has all that anyone could want. There is a variety of accommodation available many with water views. The beach is beautiful with the Life Saving Club providing their usual outstanding service to both the community and visitors. There truly is nothing nicer than dropping off to sleep to the sound of the ocean waves breaking on the shore. To us it is haven of peace and we hope to spend many more hours relaxing at Surfbeach Holiday Park.

  • Stayed October 2010, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Cazzagril49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Surfbeach Holiday Park

Property: Surfbeach Holiday Park
Address: 15 Ballingalla Street, Narooma, New South Wales 2546, Australia
Location: Australia > New South Wales > Eurobodalla > Narooma
Hotel Style:
Ranked #11 of 12 Specialty Lodging in Narooma
Number of rooms: 28
Official Description (provided by the hotel):
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