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“Gorgeous, peaceful and friendly”

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BIG4 Nambucca Beach Holiday Park
Certificate of Excellence
Melbourne
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Gorgeous, peaceful and friendly”
Reviewed June 24, 2014

This is a lovely park, located right on a beautiful dog friendly beach. It's a smaller park, which gives it a friendly feel. The park has loads of trees, which means loads of lovely birds - so you go to sleep with the sound of waves on the beach, and wake to birdsong. The park is very clean, tidy and well maintained. We had quite heavy rain the night we arrived and the next day, but the park drained really quickly - no boggy sites here. We had an ensuite site, and the bathroom was sparkling clean and modern, and all the shared areas - BBQ, camp kitchens, amenities etc were very clean and tidy. My mum stayed in one of the cabins which could not have been nicer and had everything you could want. The staff here are the icing on the cake. Managers Janine and Shawn are perfect at this sort of job, as they are warm and welcoming, and very helpful. While being a park that allows dogs, they do limit numbers, so if you want to bring your dog, you need to book ahead. We loved our stay here and were sad to leave. We will be back!!

Room Tip: Book in plenty of time if you want an ensuite site, and if you want to bring your dog. Then arrive...
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  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbbyMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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576 reviews from our community

Traveler rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (100)
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English first
Stanthorpe, Australia
2 reviews
Reviewed June 24, 2014

Found the management and staff fantastic. . Van sites are spacious and easy to access. The beach is only 50 metres from park easy to go for a walk or fishing .Will return in the near future for a longer holiday. Paul and Debbie

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank paul m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
Level Contributor
28 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed June 23, 2014

Nice find staying in this little park a bit off the main road. Beautiful location nestled next to the beach with a nice play area and jumping pillow which the kids loved. Great that the pillow was lit in the evening as the sunsets so early at this time of year, perhaps you could consider lighting the pool area too which would make it even better. Very friendly staff and lovely clean modern cabin with comfortable beds and nice double shower and separate bath. Hope to be back in a couple of years when we next make it up this way.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Karen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adelaide, Australia
1 review
Reviewed June 22, 2014

This park is like staying in paradise, not a big park in size but a huge park in stature and the managers (Sean and Janine) are the best in Australia and nothing is ever too much trouble for them... Anybody whether from Australia or the world you need to visit this Park.... You will not be disappointed....Susan and Tony

Room Tip: We had our own caravan
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  • Stayed June 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Tony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
Reviewed June 19, 2014

If you don't need reception for phone and have no need for TV ok stay but if you lose anything don't think it will be returned
Would be good if you at least had returned called or an email very unprofessional

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tgshc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine_Richardson, Manager at BIG4 Nambucca Beach Holiday Park, responded to this review, June 20, 2014
Hi Toni
Thank you for your feedback.
Our policy for lost items usually is that the housekeeper brings the item to reception staff for us ring the customer to make plans to send the item back. In your case, I have spoke to the housekeeper concerned she unfortunately didn't come across your charger. I also made contact with the customer who stayed in the cabin after you, just incase it had been overlooked, but unfortunately she also had not seen it.
In regards to the email, I am a little confused as I did respond to it as soon as it came thru BIG4.
The TV's are a matter of concern, in certain weather conditions we do have trouble with the TV pixelating so for that we do apologise
We are disappointed that you did not enjoy your stay with us as we work really hard to ensure all our customers enjoy their time spent with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed June 15, 2014

Management were fantastic! Arrived after hours and they were very very helpful and welcoming. The people around the park were all very friendly, amenities clean and tidy and situated in a great location, great for a morning run..Highly recommended!! Thankyou..

  • Stayed June 2014
    • Location
    • Cleanliness
Helpful?
Thank Kirbyrandall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine_Richardson, Manager at BIG4 Nambucca Beach Holiday Park, responded to this review, June 20, 2014
Hi and thank you for taking the time to review our park.
We are very pleased you and your family enjoyed your stay at BIg4 Nambucca Beach Holiday Park. Thank you for complementing us on our level of cleanliness, facilities and up keep of the park,
I will defiantly pass your comments on to our team that work very hard to achieve the highest level of park presentation. We look forward to welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Newcastle, Australia
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 15, 2014

Great park and position beside beautiful beach. Dog friendly and very friendly staff. Management should be very proud. The park is set within lovely trees and each site is separated by plants. Definitely will return.

Room Tip: Stayed in our own motorhome. Easy sites to manoeuvre and well positioned for shade.
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  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kerry Catherine S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Janine_Richardson, Manager at BIG4 Nambucca Beach Holiday Park, responded to this review, June 20, 2014
HI Thank you for taking the time to provide us with your feedback.
We are extremely lucky to have the beach right at our door step and that our guests and their doggie companions are able to enjoy its beauty. We are very pleased to hear you thoroughly enjoyed your stay with us! I will pass on your lovely words to our team We look forward to seeing you again in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BIG4 Nambucca Beach Holiday Park

Property: BIG4 Nambucca Beach Holiday Park
Address: 26 Swimming Creek Rd, Nambucca Heads, New South Wales 2448, Australia
Phone Number:
Location: Australia > New South Wales > Nambucca Heads
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 8 Specialty Lodging in Nambucca Heads
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — BIG4 Nambucca Beach Holiday Park 3.5*
Number of rooms: 20
Official Description (provided by the hotel):
Quiet park located on the beach in Nambucca Heads, only 2km from the centre of town. 12 minutes from the Railway Station and 35-40 minutes from Coffs Harbour Airport. Surrounded by State Forest and the beach makes this an ideal escape. Being a BIG4 Holiday Park assures the guest of quality and cleanliness. This property is themed in a retro surfing theme and colours abound providing a fun feeling atmosphere. ... more   less 
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