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“THE PERFECT HOLIDAY EXPERIENCE”

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Ingenia Holidays White Albatross
Certificate of Excellence
Reviewed April 6, 2014

We had the pleasure of staying at the White Albatross Caravan Park in a cabin a few years ago, we felt so relaxed in the park with the beautiful surroundings, and the kind and friendly staff where nothing was any trouble. Since the first stay we have been back, and would recommend the White Albatross Caravan Park without hesitation, kind regards Noelene Hedditch. Latrobe Tasmania

Room Tip: A Cabin on the main Street in was very central, sunny and quiet.
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  • Stayed: July 2013, traveled as a couple
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1  Thank Noelene H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteAllbatrossHP, Manager at Ingenia Holidays White Albatross, responded to this reviewResponded April 9, 2014

Hi Noelene, thank you so much for your positive review. We hope to have the pleasure of your company again soon.

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604 - 610 of 699 reviews

Reviewed April 5, 2014

We were looking forward to our weekend away at the White Albatross Holiday Park as we had booked a lovely Water Front Site. But, after spending the night at this park, we have returned home very disappointed. My husband woke up this morning to cook us some yummy bacon and eggs for breakfast, but to his disappointment our esky had been stolen. I went down to the office to report this and spoke to a lady and her response was " Oh, this happens every school holidays. The locals come and steal the eskies for the beer ". I walked away feeling disappointed. Not only had our food & drinks been stolen but also our $200 esky. It would have been nice upon arrival if we were warned about this ongoing problem when we booked in. I then got speaking to a man who was staying at the park and his esky also got stolen from a water front site 12 months ago and also his friend 2 years ago. Hmmmm, don't you think a few cameras should be installed by now to catch these locals if this a ongoing problem every school holiday period ?? So, if you decide to book a Water front site remember it is a very open area available to the public and to lock everything up at night time !!!!

Stayed: April 2014, traveled with family
1  Thank beachjo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteAllbatrossHP, Manager at Ingenia Holidays White Albatross, responded to this reviewResponded April 9, 2014

Hi beachjo. Firstly, thank you for taking the time to share your experience with us.We are terribly sorry that this incident happened to you during your recent stay. Unfortunately, there are always some people who think it is okay to take advantage of holidaymakers – even in the confines of a Holiday Park. We certainly don’t condone this type of behaviour, which is why we encourage our guests to secure their belongings (yes, even eskies) in much the same way as they would if they were visiting the beach or the park. We do take the security and safety of our guests and their belongings very seriously and have regular security patrols of the park by an external company and onsite staff– our sincerest apologies if you felt that your complaint was not given our full attention. As we would in any other situation, we will take your comments and suggestions on board in the hope of avoiding a similar situation in future. Thank you for informing other members of the Trip Advisor community, and offering advice to “lock up” securely. Again, our apologies, and we hope that we do see you again sometime.

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Reviewed March 29, 2014 via mobile

Arrived late at night for an overnight stay & staff were very helpful & friendly. We stayed in a 2 bedroom cabin & were very pleased with our accommodation as the cabins were spacious, clean & recently renovated! Perfect for our family as it had everything we needed. Unfortunately the weather was terrible and couldn't explore the caravan park but the holiday park looks very big, professionally run & close to beach.
Our cabin was very close to the lagoon and the views seemed nice but hard to see when it's raining a lot.
One small negative was the bed. I found it uncomfortable but my husband did not mind it, so really a personal preference! Overall a good choice & would stay again!

Stayed: March 2014
Thank mmxe4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteAllbatrossHP, Manager at Ingenia Holidays White Albatross, responded to this reviewResponded March 31, 2014

Thank you for your review, mmxe4! Glad to hear that you enjoyed your and your family enjoyed your stay with us, in spite of the rain! We are happy that your cabin accommodation was the perfect choice for your family - we have been undergoing a process of renovation and renewal, and it is pleasing to hear positive feedback on that from our guests. Hopefully next time you visit the rain will stay away, and you and your family will have a better chance to make the most of the rest of our great facilities.

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Reviewed March 20, 2014

My partner and i stayed here end of Feb early march, we originally only planned to stay 2-3 nights, ended up extending our stay to 7 nights!
It is an amazing place beautiful views from our medium deluxe cabin over the lagoon and the breakwall in the background.
everything within walking distance, the staff were very helpful and friendly we enjoyed it so much we are coming back up for easter with friends!

I think we have found our new holiday destination!!!

Would highly recommend to anyone who wants nice quiet location with everything you need and great for fishing!

Room Tip: cabins facing the lagoon medium deluxe is great for couples or deluxe for bigger groups
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  • Stayed: March 2014, traveled as a couple
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Thank leanne m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteAllbatrossHP, Manager at Ingenia Holidays White Albatross, responded to this reviewResponded March 31, 2014

Hi leanne m! Thank you so much for your positive review - we love to hear that our guests have enjoyed their stay so much that they can't wait to get back! We look forward to welcoming you back for some more great fishing at Easter.

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Reviewed March 3, 2014

My stay was only overnight to attend a family function at short notice. The Office staff could not have been more helpful. When I needed to get changed before my room was ready I was upgraded to one that was at no extra cost. I have stayed at other good parks at Nambucca in the Van but next time I will definitely be staying at the WA. With the Hotel co sited and it's excellent meals, the fishing and swimming means that the car can stay parked.
Davyd

  • Stayed: February 2014, traveled solo
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1  Thank Davyd D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteAllbatrossHP, Manager at Ingenia Holidays White Albatross, responded to this reviewResponded March 18, 2014

Thank you for taking the time to post a review. We are really glad that we could be of assistance, and will pass your lovely feedback on to our staff. We hope to see you again soon.

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Reviewed February 26, 2014

We have been coming to the White Albatross for a while now and there are about 7 other families that go as well we all love it. We have a unit we book every year it's always clean and tidy. The park staff are very friendly and yes they remember your name even though you only stay for two weeks. Love the idea of the pub, takeaway shop in close proximity to everything. The beautiful walks leading everywhere, the close beaches, the lagoon the river everything is just great. Watching the local bat colony fly off every night entertains the kids and adults alike and you get a great view from the RSL. The views are amazing from the lookout at the top of the park, the colours of the water always gets me there are so many. You can do so much, 4wd on the beach, fishing, swimming, travel to near by rainforests in Dorrigo, short car ride to Coffs Harbour, Macksville, Scotts Head, Crescent Head, Valla, Sawtel the list goes on.
There is always something different to do there.
Thoroughly enjoy it and it gets better every year.

  • Stayed: January 2014, traveled with family
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Review collected in partnership with this hotel
Thank AnnaLaRosaBrown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WhiteAllbatrossHP, Manager at Ingenia Holidays White Albatross, responded to this reviewResponded March 18, 2014

Thank you for your review AnnaLaRosaBrown. Return visitors are the greatest compliment we can receive, and we are pleased that you feel that each stay with us is even better than the last. We will pass on your kind words to our friendly staff, and we look forward to welcoming you back again.

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Reviewed February 25, 2014

We stayed in a deluxe waterfront cabin for 3 nights at the end of January. The cabin itself was rather basic for the price - no dishwasher, and a little lacking in character. However, it was in a peaceful position overlooking the lagoon and was close to the pool, lagoon, and shop. The real plus for this park is the fantastic facilities for children. Our 3 had great fun in the lagoon, swimming out to the diving platform (including the youngest 5yo), as well as the beautiful pool with its water slide and adjoining wet play area. There was also a very well equipped playground next to the main BBQ area. We explored the sheltered beach and nearby rock pools, and enjoyed the overall peace and sense of relaxation here. A thoroughly enjoyable stay - I just wish the cabins had dishwashers! You can walk to the RSL club (which has great views of the river and reasonable food) along the foreshore from the holiday park, and there are also several restaurants close by if you don't want to self cater. Finally, reception staff were helpful and the nearby kiosk does a decent coffee.

Room Tip: For cabins, waterview ones have lovely views and easily accommodate 3 children.
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  • Stayed: January 2014, traveled with family
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Review collected in partnership with this hotel
2  Thank Jo R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ingenia Holidays White Albatross

Address: 52 Wellington Dr, Nambucca Heads, New South Wales 2448, Australia
Phone Number:
Location: Australia > New South Wales > Nambucca Heads
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Specialty Lodging in Nambucca Heads
Price Range: $71 - $208 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ingenia Holidays White Albatross 4.5*
Number of rooms: 130
Official Description (provided by the hotel):
Ingenia Holidays White Albatross is set on the headlands of Nambucca and is surrounded by the Pacific Ocean, the Nambucca River and Gordon Park Rainforest. Its location makes it the perfect spot for both family holidays and couple getaways! Soak up some sun on the patrolled surf beach (school holidays only), fish off the sea wall, launch your boat and cruise the Nambucca River, or enjoy the many water activities available in our tidal swimming lagoon - all within a short walk from your cabin or campsite. ... more   less 
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