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“Friendly service and wonderful meals”
5 of 5 bubbles Review of Pinetrees Lodge

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Pinetrees Lodge
Certificate of Excellence
Williamstown, Australia
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
“Friendly service and wonderful meals”
5 of 5 bubbles Reviewed July 10, 2013 via mobile

We stayed 6 nights at Pinetrees and enjoyed every moment on Lord Howe Island. The service is excellent and all the staff are friendly and considerate to the needs of travellers. It began with Luke collecting us from the airport and finished with him dropping us off for our flight home. The rooms are comfortable, the grounds are tranquil, and the food is just superb. The food was an unexpected bonus; breakfast, lunch and dinner were cooked by a chef. Go just for the food! We arranged two BBQ lunches - just say where you plan to be at lunchtime and Pinetrees will drop an esky with your food at the location. For our walk up Mt Gower we were provided with a lovely Pinetrees backpack containing morning tea, lunch and nibbles and fruit. Very thoughtful. There is a lounge where you can read the paper, if the flight arrives that day. Best of all, the atmosphere is warm and friendly, and guests exchange stories about what you can do on the island.

Stayed July 2013, traveled as a couple
Helpful?
2 Thank rossadam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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361 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (143)
Date | Rating
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English first
Victoria
Level Contributor
88 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
5 of 5 bubbles Reviewed July 10, 2013

After my 2nd visit in 6mths I decided that I just couldn't keep it a secret any longer, Pinetrees and it's wonderful staff deserve high praise indeed for providing a very special experience on a very special island. The beauty of the island speaks for itself the minute your flight lands as you gaze in awe at the scenery, it is truly breathtaking. The hospitality of the Pinetrees staff is so welcoming as you wander into the tiny airport, big smiles and such a relaxed attitude. 'Don't worry about your baggage, it's all taken care of' This welcome certainly sets the tone for the duration of your stay. What can I say - the food is gourmet, the rooms clean and comfortable, the proximity to the beach, only a short walk through magnificent pines, and the fantastic boathouse on the lagoon where many a 'happy hour' is enjoyed by guests, who actually talk to each other given the lack of mobile phone coverage and no TVs. I travelled alone and met lovely people during the Wilderness Week in June and I will be back in December. Visiting 3 times in 12 mths must say something for the excellent hospitality at Pinetrees.

Room Tip: I have stayed in Transit Hill rooms and Palm Rooms, both nice and comfortable. I think the Transit...
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  • Stayed June 2013, traveled solo
    • Value
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Helpful?
3 Thank YarraVictoria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Queensland, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 7, 2013

We have just returned today from a wonderful stay at Pine Trees. The week of Jazz was entertaining. The food was 5 star the service was impeccable. The bush walking, deep sea fishing with the crew of "The Carina" was the best we have ever done. Thank you all for helping us celebrate birthdays. A holiday without tv, mobiles and computers...should be more of them.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
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Helpful?
2 Thank Darlene M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
5 of 5 bubbles Reviewed June 21, 2013

Stayed at Pinetrees for a week fantastic great meals and staff are very obliging but take out travell insurance if you go in the colder months we were delayed a night because of bad weather and it cost $535 for the extra night also if you want to climb mount Gower its not a climb for a begginer its definately for very fit people and dont go up with Jack he's very fast he actualy lost us on the mountain because he took off and just left us and had a very bad attitude

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank p c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
18 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

We are in our 70s and have travelled and stayed in many exotic locations thruout the World
Tahiti Moraya to name just two that many people rave about, they are Exotic places,But Lord Howe Island in our opinion is far above for peace and Beauty,IF you want a hectic nite life do not go to Lord Howe Go somewhere else (Bali) and leave this island to people who appreciate Quality,Again we loved the simple and unpretentious accomodation No Radio-Clock or TV and no Mobile phone coverage but have a refridgerator.the staff left the rooms spotless each day,and the food and service could not be faulted.It is a credit to all the Staff And Management at Pine Trees,We will be there again Next Year. Regards Warren & Barbara.

Room Tip: We only stayed in a under pines room mostly all single rooms are similar all are close to the dining...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank warren d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
145 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 bubbles Reviewed June 11, 2013

Fantastic service and friendly atmosphere. Not too many places where hotel staff know everyone by first name and nothing was too much trouble. Food was amazing, never went hungry and enjoyed all the varieties of options. Very relaxing place. Thoroughly recommend it.

Room Tip: Rooms vary from simple for the avid bush walkers who simply want to rest their head in between climb...
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  • Stayed June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Donna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
108 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed June 6, 2013

Our stay on Lord Howe was made truly memorable by our staying at Pinetrees.
The genuinely friendly and relaxed nature of the staff, and most everyone else on the Island, was simply infectious. It's been some time since a "relaxing" holiday really was just that.
It's important to note that there is quite a spread of accommodation options, with the cheaper end very much after the style of the 1960s motel room - albeit still in a breathtaking location.
We stayed in a Garden Suite which would be my suggestion if the budget can stretch to it.
While you'll be spending most of your time outdoors, it's still nice to have the extra space & facilities - such as large bedroom, bathroom, lounge area & pod coffee maker.
Accept that Pinetrees is not a "5 star resort" (that's down the road) and does not try to be.
The food? It seems some have been put off by the meal sizes.
As a someone who stayed a week I can only say that I simply could not have eaten any more, and I am no delicate, fan of the tiny meal-huge plate.
Breakfast, lunch, afternoon tea & dinner, all included, all with options, with dinner being a four course affair - every night. Who wants a single large main course in those circumstances. I would suggest also trying one of their delivered BBQs. They provide everything you need and the island BBQs are never crowded.
We found the meal service was generally very efficient, professional & friendly, with the actual food certainly at the higher end. This was not cruise ship food - the chefs knew their stuff.
The common lounge area / reading room area was something straight out of days past and was a great place for a quiet read or make some new friends.
We never used the tennis court but it looked good.
Oh - and there is no Island mobile/cell coverage. Best thing ever.

Room Tip: Garden Suites are the way to go if you can splurge! The suites can take 3 and still won't feel c...
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EtheB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Pinetrees Lodge

Property: Pinetrees Lodge
Address: Lagoon Road, Lord Howe Island 2898, Australia
Location: Australia > Lord Howe Island
Amenities:
Bar / Lounge Beach Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 6 Hotels in Lord Howe Island
Price Range (Based on Average Rates): $$$$
Hotel Class:4 star — Pinetrees Lodge 4*
Number of rooms: 30
Official Description (provided by the hotel):
Pinetrees Lodge is the perfect place to relax and escape the stress of everyday life. We provide exceptional meals, personalised service, elegant accommodation and a beautiful waterfront location on Lagoon Beach. Our boatshed is a great place for a shower after your swim in the lagoon, or for a cold beer or champagne while watching the sunset. Enjoy world-class snorkelling, diving, surfing, walking, kayaking and gold, or just relax on Australia's most beautiful island. Stay with us once and you'll understand why so many guests come back to visit every year. ... more   less 
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Also Known As:
Pinetrees Lord Howe Island

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