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“resort stay” 5 of 5 bubbles
Review of Mantra on Salt Beach

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Mantra on Salt Beach
Ranked #3 of 5 Hotels in Kingscliff
Certificate of Excellence
Geelong, Victoria, Australia
Level Contributor
3 reviews
“resort stay”
5 of 5 bubbles Reviewed November 29, 2012

Room & facilities fabulous
Reception staff curtious & helpful
Reported loose door knob & maintenance person responded within 15 minutes, to fix.
Restaurants & tavern very comfortable, brilliant ambience.
A delightful short stay !!

Room Tip: 2nd floor or above, facing the lagoon pool or rock pool, spa. Overlooking the gardens....very peace...
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Stuart S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraSalt, Manager at Mantra on Salt Beach, responded to this review, December 2, 2012
Hi Stuart,

Great feedback -Thank you. It is great you chose to dine in many of the fabulous dining venues here at Salt.

Look forward to welcoming you back real soon,

Kind regards,

Lisa
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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2,180 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (345)
Date | Rating
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  • English first
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English first
Newcastle, Australia
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed November 26, 2012

Our family of four recently stayed at the Mantra on Salt Beach. We had a 2 bedroom dual key room with ocean views on the top floor which was fabulous. Our children are 14 and 12 so it was a perfect set-up with enough space for all of us - 3 televisions, 2 big bathrooms and a great big balcony/terrace. The weather wasn't ideal but the easy meal options available from the various food outlets made it easy to please everyone. The staff were all lovely and friendly and happy to assist. It was a busy period so the buffet breakfast was a bit chaotic at times. The bike hire option and bike/walking paths along the oceanfront was perfect for family fun and fresh air. The Mantra is a great place to get away from it all and just chill. The kids loved the pool, the steady stream of garden weddings we could watch from our balcony and the really cute bunnies roaming the garden. Our room faced the garden side and not the pool and were really quiet at nightime with super comfy beds. All good.

Room Tip: Rooms on the south/garden side are quieter.
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  • Stayed October 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank rose2travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraSalt, Manager at Mantra on Salt Beach, responded to this review, December 2, 2012
Fantastic feedback -Thank you!

So glad you enjoyed Mantra Salt and the destination. Love to hear it ticked all the boxes for your family getway.

If you have cause to holiday again soon, I do hope Salt is your chosen destination.

Many Thanks

Lisa
resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Surfers Paradise, Australia
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
1 of 5 bubbles Reviewed November 25, 2012

Attended a BBQ dinner at Mantra last Friday night. My husband was part of a Group holding a charity bike ride. I found a hair in my coleslaw which put me off my meal. The bar was a "cash bar" which we didn't know so couldn't use our credit card. We asked if we could charge drinks to our room at Peppers (sister property). Bar staff said they didn't have a facility to do that but there was an ATM in the Village - it wasn't working. Fortunately someone told us there was another ATM. Not a 100% sure but don't think even people staying at Mantra could charge drinks to their rooms. All very strange for a hotel. Also very limited beverages on offer. We stayed at Mantra last year; Peppers Resort is much better.

Stayed November 2012, traveled as a couple
Helpful?
2 Thank Rita-Marie Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraSalt, Manager at Mantra on Salt Beach, responded to this review, December 2, 2012
Hi Rita-Marie,

Thank you for your feedback in regards to dining. I was certainly disspointed to hear your comments and can assure you I have forward these comments to our kitchen team for review.

I do sincerely aplogise for the miscommunication and the lack of service provided.

Kind regards,

Lisa
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
93 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 bubbles Reviewed November 24, 2012

We booked a 1 bedroom ocean spa suite from 18/11 to 23/11 5 nights 2 adults. We were there for 5 nights and the room was not serviced the whole time, this meant no fresh towels, no extra soap, toilet paper etc, we asked reception and were advised it wasn't in "the package" no where whilst making our booking did it mention that the room was "not serviced", for a two or three night we could understand (providing you are advised) but 5 nights is unacceptable. We were eventually given extra towels but it was a challenge. This room cost over $200 a night and we did not get value for money, the hotel needs to advise people if it is the policy not to service rooms and that you need to bring your own soap, toilet paper, shampoo etc, and the hotel needs to drop it's room costs for people staying longer terms to reflect the "no service" policy. On a positive, the breakfast was very fresh and well presented each morning in the restaurant.

Room Tip: We chose an ocean view room and it was on the second floor, the vegetation is quite high and we had...
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  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank Traveller_Chelly10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraSalt, Manager at Mantra on Salt Beach, responded to this review, December 2, 2012
Thank you for your valuable feedback - Appreciate all comments good, bad or indifferent to better service our guests.

Our resort style self contained apartments are designed for easy living, equipped with many applicances from home to make your stay comfortable. Our weekly service is enjoyed by many to compliment this style of accommodation.

Salt is a great destination for the family or a quick retreat away. I do hope this destination is still your chosen next time you wish to travel.

Kind regards

Lisa
Resort Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 bubbles Reviewed November 22, 2012

Mantra on Salt Beach at Kingscliff is one of those places you go to when all you want to do is to get away from it all. The resort is next to the beach and not much to do. There are some restaurants but it is located away from major centers.

I stayed in a 1 bedroom apartment with a balcony that looks out to the pool. The apartment is clean, well designed and self contained. The staff are friendly, and the rates very reasonable. At Mantra, all I wanted to do was to read a book and nothing else. When I want to chill out and not to do much, this is where I'll come to.

  • Stayed November 2012, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank New2Langkawi2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraSalt, General Manager at Mantra on Salt Beach, responded to this review, December 2, 2012
Your comments were so welcoming I think I might need to stay!

Thank you so much for your feedback. Salt is a great destination for families and as you mentioned a terrific spot for the grandkids.

Look forward to welcoming you back to the resort soon,

Many Thanks

Lisa
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
94 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 bubbles Reviewed November 21, 2012

We had stayed once before at Mantra Peppers Resort but stayed at Salt this time because of a good deal on Cusoon. We had a top floor (requested) 1 bedroom unit and it was beautifully appointed and very comfortabe with a lovely wrap around deck from bedroom to living area.
Couldn't really fault anything. Staff helpful and pleasant,
We really enjoyed the included breakfast in its relaxed location near the pool.
Took some food with us and cooked in both nights which was easy and ate lunch out both days.Plenty of lovely restaurants and everything you could need in the handy little village.
The weather was against us but this allowed us to totally relax and read etc.
Found it hard to drag ourselves away and back to work on Monday morning and would like to come back for a longer stay.
Expect it would be a lot quieter during the week, as witnessed on the Monday morning.
Seems an ideal getaway for any age but would love to come back with the rest of our family.
Just know our Grandkids would love everything about the amenities from brekky to the pool,beach,bikes,play areas and especially the cute little rabbits that appear each morning and afternoon.
We'll be back

  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank love2cookandtravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraSalt, General Manager at Mantra on Salt Beach, responded to this review, January 6, 2013
Thank you so much for your comments.

I am sure it will not be long to we see you again with grandkids in tow.....

Many Thanks,

Lisa Brown
Resort Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed November 13, 2012

Our family spent a week at the Mnatra .... it was fantastic. We had a two bedroom apartment with views to the Ocean .... terrfic time and great value. We went to the Salt Hotel each night for dinner and had breakfast included at Mantra .... Food great, accom great ... very relaxing.

Room Tip: Ocean views a must and easy to get
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank James L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MantraSalt, General Manager at Mantra on Salt Beach, responded to this review, November 14, 2012
Dear James,
Thanks for your kind comments on your recent stay.
We appreciate you taking the time and we look forward to welcoming you back in the future.
Best Regards
Scott Lynch
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mantra on Salt Beach

Property: Mantra on Salt Beach
Address: Gunnamatta Avenue, Kingscliff, New South Wales 2487, Australia
Location: Australia > New South Wales > Kingscliff
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Kingscliff
#2 Romantic Hotel in Kingscliff
#2 Top resorts Hotel in Kingscliff
#3 Spa Hotel in Kingscliff
#3 Luxury Hotel in Kingscliff
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Mantra on Salt Beach 4.5*
Number of rooms: 221
Official Description (provided by the hotel):
Found in Kingscliff in northern New South Wales, Mantra on Salt Beach offers exceptional facilities and a beautiful beachfront location just 90 minutes drive from Brisbane, 30 minutes from Byron Bay and only 15 minutes from the Gold Coast Airport. Offering elegance and style with sweeping easterly views to the Pacific Ocean and lush, green grounds to complement its naturally beautiful surroundings, Mantra on Salt Beach is the ultimate coastal getaway. We offer Hotel, One and Two Bedroom Rooms and Suites each with air conditioning, private balcony, cable TV and most offer breathtaking ocean views and wheelchair accessible rooms are available. Centrally located within Salt Village, Mantra on Salt Beach offers direct access to a variety of restaurants, retail stores and the onsite day spa. The hotel features a lagoon pool, tropical pool, rock spa, two tennis courts, gym & free undercover parking (subject to availability). We also have 24 hour reception and a concierge. On the weekend Salt Bar offers a bus service to the main street of Kingscliff where there are even more shops and restaurants to enjoy. Enjoy breakfast or lunch overlooking the resort's lagoon pool and Salt Beach while indulging in the delightful menu of Surge Restaurant & Bar. Using the freshest local produce the head chef creates an enticing breakfast & lunch menu that will impress and satisfy everyone. For the family Surge Restaurant & Bar has you covered by creating affordable kids meals and provides high chairs on request. Numerous leisure activities are available when staying at Mantra on Salt Beach. Whether it be climbing Mount Warning, bike riding the 7km beachside path to Kingscliff or Cabarita, fishing the Tweed, or any other activities you can think of we would be happy to arrange it for you. ... more   less 
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Also Known As:
Mantra On Salt Beach Hotel Kingscliff

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