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“Great location” 5 of 5 bubbles
Review of Terralong Terrace Apartments

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Terralong Terrace Apartments
Ranked #1 of 10 Specialty Lodging in Kiama
Certificate of Excellence
Narooma
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Great location”
5 of 5 bubbles Reviewed May 15, 2014

We have stayed a couple of times here and have found it very convenient location, clean and comfortable and the staff and proprietors very helpful and very friendly. Love staying there. Very close to some terrific restaurants.

Room Tip: 1 Bedroom apartments unfortunately are on the road side, but the 2 bedroom and spa rooms are away fr...
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  • Stayed June 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Clare C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy A, General Manager at Terralong Terrace Apartments, responded to this review, May 24, 2014
Dear Clare C

Thank you for taking the time to post your review. We are delighted that you appreciated our convenient location as well as the cleanliness and comfort of our apartments.

Your room tip is also helpful - yes, if road noise disturbs you at all, it is recommended that you book a 2 bedroom spa apartment back from the road as we have more of these and always have several packages on offer for couples which mean that they are not much more expensive than the 1 bedroom roadside apartments. Best to always check our website for details of all our package deals before you make a booking.

Kind regards
Candy Andersen, General Manager Terralong Terrace Apartments
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149 reviews from our community

Traveler rating
    103
    43
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    2
    1
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78
34
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5
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • English first
  • Any
English first
Sydney, Australia
Level Contributor
85 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed May 10, 2014

We stayed for two nights in a two bedroom apartment. The layout worked for us really well - huge balcony and spacious living area, big bathroom and another toilet in the laundry. There is a double carspot if you are travelling with two cars.
The management were lovely and very helpful, the location is right in town, but as it is set back it is not noisy (Kiama is not a hotbed of noise in any case!). The only downside of no view is easily compensated - we went out to dinner to a place with a view. All in all, it was a great experience and we will be back.

Room Tip: Overlooking the pool is quite nice
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  • Stayed May 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ivalee9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy A, General Manager at Terralong Terrace Apartments, responded to this review, May 24, 2014
Dear ivalee9

Your positive review is very much appreciated! We are pleased that you enjoyed the space and location of our apartments as well as the helpfulness of our staff.

Yes, you are correct in pointing out that the lack of direct ocean views is easily compensated for by a short stroll to harbourside cafes & restaurants.

We hope to welcome you back in the not too distant future!

Best wishes
Candy Andersen, General Manager Terralong Terrace Apartments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed April 23, 2014

Just spent six nights at Terralong Terrace Apartments over Easter with my husband and two kids. Enjoyed our stay here as it is very central but quite as it is tucked away back from the road. Once there we could walk to all the local restaurants, shops, local markets etc. Woolworths is next door which is very handy. Thanks for a wonderful stay!!! We'll be back!!

  • Stayed April 2014, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank cathy2939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy A, General Manager at Terralong Terrace Apartments, responded to this review, May 24, 2014
Dear cathy2939

Thank you for your positive feedback and my apologies for taking a little while to reply. We are very happy that you and your family enjoyed your Easter holiday with us - yes, we also think it's great to be able to walk to the local restaurants, shops and markets!

We look forward to seeing you again soon!

Best regards
Candy Andersen General Manager Terralong Terrace Apartments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed April 12, 2014 via mobile

My first time in Kiama to visit my fiancé's family. This apartment is along the main road, ideal for families coz they have large rooms. It helped too that most places were walking distance from here. Place was clean and fully equipped. The room we stayed in even has a jacuzzi tub! The complimentary dinner and wine were a bonus! We don't mind coming back here again.

Stayed July 2013, traveled as a couple
Helpful?
1 Thank TessaG08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy A, General Manager at Terralong Terrace Apartments, responded to this review, April 17, 2014
Dear TessaG08

Thank you for taking the time to post your feedback on Terralong Terrace Apartments.

We are pleased that you appreciated the size, cleanliness and central location of our accommodation and that you would be happy to stay here again.

I should explain for any readers of your review that, although our complex faces onto the main street of Kiama, most of our apartments are located well back from the road and are fairly quiet. If quietness is important to you, however, it is advisable to request an apartment towards the back of the property and closer to the Office.

Kind regards
Candy Andersen
General Manager/Host Terralong Terrace Apartments
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, New South Wales, Australia
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed March 26, 2014

Have recently returned from a weekend staying at the Terralong Terraces.
A great experience.We shared a 2 bedroom apartment.
Very spacious accomodation and very very clean.
It was really good having 2 toilets when there are more than 2 people.
The lounges are extremely comfortable as are the beds.
Great large white fluffy towels.
Very well equipped kitchen and laundry.
Also Candy gave us a voucher for a discount on a meal at the next door JJs Indian Restaurant.
Food was great so can highly recommend a meal there.
The apartments are central to everything you might need for shopping etc.
We had no trouble finding lovely breakfast places to enjoy.
Woolies is a very short walk away.
There is plenty of room under the apartments for undercover parking and quite roomy even if you had a large car and had to reverse out.
We did not use a car at all until we had to drive to the party we were going to which was near the 'Little Blowhole'.
All in all a great weekend in a very comfortable and very clean apartment.
Can highly recommend the T Terraces.

Room Tip: Stayed in apartment no.2 which you could access by foot on street level which was handy if you were...
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  • Stayed March 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Deliaann43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy A, General Manager at Terralong Terrace Apartments, responded to this review, April 17, 2014
Dear Deliaann43

We greatly appreciate your positive review of Terralong Terrace Apartments. We are pleased that you found our apartments spacious, clean and comfortable and also that you enjoyed the proximity of cafes, restaurants and shops... it's good to have a break from having to drive everywhere when you are on holidays.

Your room tip is correct and it is certainly advisable for guests to request a room with level access to the street if anyone has difficulty with steps. This is a common request for families travelling with an elderly parent or grandparent. We also have just one apartment with wheelchair access, so you would need to request that if needed.

Once again, thank you for taking the time to post your feedback and we hope to see you back soon!

Best regards
Candy Andersen
General Manager/Host Terralong Terrace Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 23, 2014

We just came home from a "girls" weekend away at terralong terrace apartments. I have to say these apartments are spacious, super clean, well furnished and extremely well equiped (even have cling wrap, room freshener spray in bathroom and complimentary wine on arrival). The pool was fantastic and apartments centrally located in walking distance to everything! We were greeted warmly, nothing was a bother, candy was freindly and extremely helpful - even giving us free vouchers for cocktails at a local restaurant which was fantastic. Candy you are a legend and i will be back at some time with my family and would not hesitate to recommend your apartments to others.

  • Stayed March 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank amybeth1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy A, General Manager at Terralong Terrace Apartments, responded to this review, April 17, 2014
Dear Amybeth1999

Wow, what a fantastic review you have given us! We are so happy that you girls had such an enjoyable weekend and it seems that our spacious, well-equipped apartments and our central location contributed to your enjoyment. I am not sure that I can live up to being "a legend" but my staff and I will certainly aim to keep up our high level of customer service.

Finally, yes please do come back with your family - you will be welcomed back with open arms and will also be eligible to join our TTWAY loyalty club next time you visit.

Best wishes
Candy Andersen
General Manager Terralong Terrace Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
54 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed March 17, 2014

We stayed a couple of nights over a long weekend in March. Our apartment was very comfortable and spacious, very clean and with everything we needed. Candy the manager was extremely helpful with information, suggesting a great restaurant nearby for a family dinner.

Car parking was under the apartments and was easy access, even with our 4WD.

If I was to criticise anything, and it would be nit-picking, I would say that the pool is quite small (but lovely and solar heated so very comfortable in early autumn), and it would probably have suited us better to have an ensuite off the main bathroom, rather than a separate room (although there were two toilets which helps when there are four of you!). Other than that I don't think I could criticise anything.

These apartments are in a great location central to many restaurants and other shops in Kiama. We didn't realise but this weekend was the jazz and blues festival, so we could wander nearby and hear some great music. The famous blowhole is only 5-10 mins walk down the hill, although it wasn't blowing when we were there. There are plenty of other things to see and do in and around Kiama, so that wasn't a big problem, we've seen it before on better days.

Overall, our apartment was terrific and the property seems extremely well managed. Probably why they receive so many great reviews, and from what we saw while down there, plenty of repeat business too.

Room Tip: Upstairs is pleasant if you don't mind the extra exercise.
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  • Stayed March 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Ivansky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Candy A, General Manager at Terralong Terrace Apartments, responded to this review, April 2, 2014
Dear Ivansky

Thank you for posting such a comprehensive review of our apartments!

We are pleased that, like so many of our guests, you appreciated our location in central Kiama. Good to be able to stroll to a local restaurant for dinner. The free car parking is clearly another plus.

I agree that our pool is quite small, but most of our guests seem to really appreciate its sunny, sheltered position and pleasant, oasis like ambience, with lots of small children making huge progress in their swimming ability after a few days' holiday with us.

Re the layout of our apartments, we are not planning a redesign of our bathrooms at this stage, although our upcoming refurbishment in May/June does include the installation of more contemporary lighting in the bathrooms, together with a full recarpet, repaint and refurnish, so we are quite excited about this!

Yes, like you, I personally would always recommend the upper level apartments if you don't mind the extra few steps... they are quieter and have more pleasant views.

Kind regards
Candy Andersen, Manager Terralong Terrace Apartments
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Terralong Terrace Apartments

Property: Terralong Terrace Apartments
Address: 129 Terralong St, Kiama Municipality, New South Wales 2533, Australia
Phone Number:
Location: Australia > New South Wales > Kiama Municipality > Kiama
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Kitchenette Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Specialty Lodging in Kiama
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Terralong Terrace Apartments 4*
Number of rooms: 16
Official Description (provided by the hotel):
Terralong Terrace Apartments is a small complex of 16 spacious, fully furnished and self-contained serviced apartments in central Kiama on the South Coast of NSW. We provide a range of 1, 2 and 3 bedroom apartments, all with fully equipped kitchens, internal laundries, flat screen TVs, DVD players, huge balconies and most with spa bathrooms. Our apartments are serviced daily and fresh towels and amenities replenished as required. Off-street, undercover, allocated parking is free and we are just a 5 minute walk from the Kiama Railway Station. We are also within a few minutes walk of cafes, restaurants, shops, Harbour, and the main surfing beach. Airport transfers from Sydney International Airport (90 minutes from Kiama) can be arranged on request. ... more   less 
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