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“GRIFFIN L”
Review of Kiama Shores Motel

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Kiama Shores Motel
Ranked #3 of 11 Specialty Lodging in Kiama
Certificate of Excellence
Reviewed December 29, 2012

Location Was Good But When We Went To our room , There was stains All over the Carpets,We had a spa room With a queen size bed And a sofa bed Which was not made up On opening the bedThere was just a sheet and lots of crumbs, They sent staff To make up bed On our return All they had done Was add ablanket and left the crumbs. Travelling for5 Hrs it was like sleeping on rocks . I went to office And asked for another another mattress or mattress topper But was told They didnt have eitherWe paid $249 for the night . we didnt get any sleep Because of the beds. We arrived at 1.00pm and left 5.00 am Next day very tired wouldnt recommed to any one, Maybe next time a back packers would be more comfortableand cheaper

  • Stayed: December 2012, traveled with friends
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4  Thank lesley g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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215 - 221 of 237 reviews

Reviewed December 24, 2012

We recently stayed one night in Kiama Shores motel. We were shocked to see the customer service. A man sitting at the reception counter to serve the guests was dealing terribley. He was looking at us as if he wanted to dominate us. He was speaking as if he was doing favour to let us to stay in that motel though we spent $200 for one night. Both my family and I were worried to see that. I have stayed in several motels several times in Sydney, Melbourne and Adelaide, but never experienced such a poor customer service. He needs a proper training.

Other amenities in the hotel are satisfactory.

Room Tip: If anyone is with pram and baby, then better to choose the first floor, because motel does not have...
  • Stayed: December 2012, traveled with family
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1  Thank Anup B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

Good value for the quality of motel amenities. Rates are seasonal so I don't agree with others comments that's over priced. Bed linen is first class and so is the 3D LCD with glasses, kids loved it. The free WiFi internet was also a bonus to have.

Swimming pool was the cleanest I've seen and the BBQ is top notch and free. Good area to sit back and relax on the outdoor area.

Staff were friendly and great.

Coffee and food at Shores Cafe was delicious and variety was great and best of all the servings were huge. Staff at the cafe had activities for my kids to enjoy.

Will be coming back.

Room Tip: Cafe is very good value.
  • Stayed: December 2012, traveled with family
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1  Thank AntP57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2012

Booked two nights and had the best stay. Renovation of the motel is amazing. Rooms are clean, LCD TV, bed linen and hot water system is first class. Cafe has the best coffee and food in Kiama. Staff are friendly and very helpful. My kids were made to feel very welcomed. Location is convenient as everything is walking distance. The swimming pool and BBQ area is a great place to sit back and unwind. Well done to the new owners.

Room Tip: Get a room with a spa, worth the extra money.
  • Stayed: December 2012, traveled with family
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1  Thank Analise R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 8, 2012

I stayed 1 night while attending a wedding. We booked a room with 2 double beds, 1 night for 2 adults and 2 teenagers cost $349. Room was large but dirty, stained chairs and carpets, bathroom was grotty with broken wall tiles and a door that would not close. Definitely overpriced, by about a factor of 3.

  • Stayed: December 2012
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2  Thank ajay19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

We are in the accommodation industry and cannot believe they charge this much for such a basic
motel.The entire property is in dire need of a complete overhaul. We had two nights here and found the staff friendly and the location was convenient but the management really needs to look at their pricing. We had friends stay at the Sebel up the road for the same price and it was far superior. This motel obviously doesn't rely on repeat clients as once you have stayed here you wouldn't come back.

  • Stayed: November 2012, traveled as a couple
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1  Thank chha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 12, 2012

Really disappointed, for $175 you at least expect the place to be clean. Shower is really dirty and scattered with pubic hairs. Our room was defiantly not renovated at all. Carpet was dirty and beds old and uncomfortable. I would not stay here again!

  • Stayed: October 2012
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2  Thank BatemansBayKibou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Kiama Shores Motel

Address: 45 - 51 Collins St, Kiama Municipality, New South Wales 2533, Australia (Formerly Kiama Terrace Motor Lodge)
Location: Australia > New South Wales > Kiama Municipality > Kiama
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 11 Specialty Lodging in Kiama
Price Range: $112 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Kiama Shores Motel 3.5*
Number of rooms: 50
Official Description (provided by the hotel):
Kiama Shores Motel is fast becoming Kiama’s best kept secret for accommodation! Offering 50 spacious air conditioned rooms featuring wide screen LCD TVs, Foxtel and 30 Digital stations. Egyptian cotton sheets are on our queen beds. Our Motel provides Free Wi-Fi and state of the art hot water system, which provides consistent and endless hot water. BBQ facilities are located within the outdoor swimming pool area. Relax in our Cafe and enjoy our home-baked treats. ... more   less 
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