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“One of Australia's real beauty spots”

Kangaroo Valley Safaris
Reviewed May 13, 2013

Having lived in Australia for over three years and traveled the East Coast and various other spots around the country, I never realized that Kangaroo Valley was actually on my doorstep in Sydney. Only a two hour drive from Bondi, this is a must for anyone looking for a break from the city. You don't even need a bank holiday weekend.

I have canoed before but I am no expert (I see others complaining about the standard of the canoes). For us, as novices, they were fine. Pretty much impossible to capsize, which is important when your clothes and tents are inside. They are quite spacious as well. We easily managed to bring a sufficient amount of beer and a guitar as well as tents and food etc.

I found our "tour guide" (the guy who gave us the canoes - Dave I think) to be friendly, informal and easy to get along with. We only spent about a half an hour with him but he gave us all of the equipment and told us everything we needed to know.

One drawback for us was that the actual canoe time was a bit longer than we would have liked. We did 24 kilometers over two days which was about five hours of canoeing altogether. I would have preferred 3 - 4 hours instead. This said, the spot that we camped in was well worth the effort to get to. We were the only group there and had the place to ourselves. It had everything that we needed in a campsite....well except a toilet, but we had a shovel for that....

All in all, if you are into camping and the outdoors, this is the spot to do it. The views over the misty valley on arrival as well as the numerous beauty spots along the river are absolutely breathtaking and it is the most picturesque place I've been to in Aus. Kangaroo Valley Safari's were friendly, efficient and reasonably priced. I will definitely be returning.

Thank Lukecmsd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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46 - 48 of 48 reviews

Reviewed April 5, 2013

I hate to give bad reviews, but this company deserves it. Since we came in from Hawaii, our friends in Canberra booked this for us. They were specifically told we would get one of their new canoes. However, when the canoe was delivered to the river, we got an old beat up one. The guy who delivered it was unfriendly, almost to the point of being surly. Paddling this canoe was like driving a tank. It was horrible and took a lot of the fun out of our experience of canoeing the Shoalhaven Gorge. When we returned and flipped the canoe over, we saw that the entire bottom was warped. No wonder we could barely paddle it! When the driver came to pick it up, his attitude was just as unfriendly as the first guy, and said they were all like that (so, basically, tough luck).
Our friends emailed the company about our disappointment, and they came back very apologetic, especially because our friends have hired from them in the past. The company said that we should have told the driver which canoe was for us, but in the hustle of unloading canoes, we just assumed he knew -- which he should have.

We go to Australia frequently and will not be using this company again to hire canoes/kayaks. Word of advice to Kangaroo Valley Safaris: either retrain your staff in customer service, or hire new staff who will put customers first.

3  Thank ozdreamin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 27, 2017 via mobile
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Thank PATRICK S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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