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“A bit underwhelming” 3 of 5 bubbles
Review of Mercure Gerringong Resort

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Mercure Gerringong Resort
Ranked #2 of 2 Hotels in Gerringong
Port Arthur
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A bit underwhelming”
3 of 5 bubbles Reviewed November 22, 2012

Carpets in the room were dirty. Need clean or new carpets.
I was there with friends for a reunion.
The meal was poor. The steak must have been cooked the day before. It was dry and tough. Therefore the fish ran out by the time I got to get my meal.
The organisation for ordering and paying for drinks was chaotic.
Bit expensive for the quality .presented. Time to sack the chef or put a rocket under Catering staff.

  • Stayed November 2012, traveled with friends
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank MackaPortArthur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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673 reviews from our community

Traveler rating
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See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • Korean first
  • Any
English first
Batemans Bay
Level Contributor
103 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
4 of 5 bubbles Reviewed November 13, 2012

Stayed here recently after purchasing a Scoupon voucher, and very pleasantly surprised. Very good rooms, great restaurant (breakfast was great but dinner was a bit light on) and excellent service. We have booked in to stay there again.

Room Tip: Get a package deal - brekkie is excellent
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Willfish101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Central Coast, NSW
Level Contributor
7 reviews
4 hotel reviews
4 of 5 bubbles Reviewed November 13, 2012

We had a lovely mid-week break for 5 nights (Sun-Fri), and received a fabulous rate as a result. We found this hotel to be fantastic value for money.
We couldn't really fault anything other than the pool was quite cold, but there's nothing you can really do about that and we used it anyway.
The 'garden room' was large with a King size bed and a double sofa-bed, perfect for the three of us. I was amazed that the kitchenette had a full-size fridge, small 2-burner cooktop and a compact dishwasher, much more than the usual tea & coffee making facilities, so you really could cater for yourself if you wanted to. There was a little courtyard out the back with tables and chairs as well. Seeing as we only booked a garden room, we had no view and i've noted that other reviews say that the views from better rooms are obstructed, but to be honest this isn't really a priority for us and we found the hotel grounds to be lovely.
We used the kids club on our last night, which we thought was also amazing value. Only $25 for 3 hours of babysitting including dinner! So while our 4-year-old enjoyed the kids club facilities, we enjoyed a lovely 3-course meal in the hotel restaurant. Again, we couldn't fault it, the food and service were amazing.
The hotel is in a great location, close to Gerringong village and only a quick drive to Kiama, Jamberoo, Berry, wineries etc. A great base location for visiting the region.
We'll be staying again...and soon!

  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Melanie E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 11, 2012

My husband and I just got married on Friday, the 09/11/2012, and was very impressed with the level of service the hotel had to offer! The bride and groom room was very spacious, and overlooking the pool on a peaceful setting.
All our guests was very happy with the food (3 Course meal) that was served, and the staff were very attentive and pleasant to deal with! The hotel also have a play area for those who have little children!!
A very big thank you to the Event's Coordinator - Rebecca King, for her help in making our speacial day a success! Thank you for your wonderful assistance from the start of the dealings to finish! The entire event was breeze!
And speacial thanks to Anne from Ideas in Bloom for making the table arrangements perfect for the day!
I would definately recommend this hotel for anyone looking for venues for their upcoming wedding!
Cheers
Mere and Peter

Room Tip: The honeymoon suite was beautiful! I will book into this room again in the near future!!
See more room tips
  • Stayed November 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mere R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Gerringong Resort

Property: Mercure Gerringong Resort
Address: 1 Fern St, Gerringong, Kiama Municipality, New South Wales 2534, Australia (Formerly Bellachara Boutique Hotel)
Location: Australia > New South Wales > Kiama Municipality > Gerringong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Gerringong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Gerringong Resort 4*
Number of rooms: 52
Official Description (provided by the hotel):
Mercure Resort Gerringong, only 2 hours south of Sydney on the NSW south coast & 5 minutes from the beach. With 52 king rooms, an award winning restaurant, an indulgent day spa, 2 swimming pools, tennis court, a sun drenched garden courtyard & a kids play area... for holidays, events, conferences & weddings. Created to offer guests a personal experience... with views overlooking the hinterland, across protected wetlands & back to the sea. Enjoy the local charm of Gerringong, the Illawarra & the Shoalhaven where you’ll find golf, boutique wineries, scenic attractions, coastal walks, rainforests, recreation theme parks, kids attractions, fantastic shopping in many boutiques & the weekend markets…..so much to see & do ! ... more   less 
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Also Known As:
Mercure Resort Gerringong By The Sea Hotel Gerringong
Bellachara Boutique Gerringong

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