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Reviewed September 30, 2012

Every comfort was available at this resort that you could require.Dining for breakfast & dinner a pure delight.Staff were very helpful and accommodating to all requests.
Really enjoyed our stay & will be back !!.

  • Stayed: September 2012, traveled with family
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2  Thank YassBilby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hussein A, Manager at Mercure Gerringong Resort, responded to this reviewResponded October 8, 2012

Dear Yassbilby,

Thank you for taking the time to tell us about your experience at Mercure Resort Gerringong. We are very happy to learn that you thoroughly enjoyed your stay with us. Your comments are a positive encouragement to our team and we hope to welcome you back to the resort in the near future

Regards,
Hussein Abdallah
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 28, 2012

The good the bad and the ugly.
The food was 1 st class
The carpet was soiled, the tv reception was unwatchable
The receptionist lied about the reason for the tv blamed the weather ....and on the second night they attempted to re tune without success , it's the controller box which is stuffed
I asked for a rebate and was told where to go......

Room Tip: Don't waste your money on an ocean view there isn't one
  • Stayed: September 2012, traveled as a couple
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5  Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hussein A, Manager at Mercure Gerringong Resort, responded to this reviewResponded October 8, 2012

Dear Steve H,

Thank you for taking the time to tell us about your experience at Mercure resort Gerringong. It is disappointing to hear that we were not able to successfully re tune the TV. Unfortunately we have been facing some problems with the digital signal we receive and this has been now addressed. Please contact us directly on +61 (2) 42341359 to allow me to discuss this with you further.

Regards,

Hussein Abdallah
Acting General Manager

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Reviewed September 18, 2012

We really enjoyed staying at the Mecure Gerringong. The food was delicous and very good value for money. The room was very comfortable and clean. The only issue we experienced was with the quests staying in the room next to us - they partied into the early hours of Sunday night which made sleeping difficult. Apart from this we can not wait until we can return for another stay.

  • Stayed: September 2012, traveled with family
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1  Thank stuwalsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hussein A, Manager at Mercure Gerringong Resort, responded to this reviewResponded October 8, 2012

Dear Stuwalsh,

Thank you for taking the time ti tell us about your experience during your last visit to Mercure Resort Gerringong. It is always a pleasure to receive positive feedback. I was disappointed to hear that your night was disturbed by the occupants of the room next to you. Please rest assured that we will be taking the appropriate measures to address excess noise to stop any re-occurrence.
Thank you once again and we look forward to welcoming you back to Mercure resort Gerringong

Regards,
Hussein Abdallah
Acting General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 5, 2012

The carpet was stained and the coffee table was scratched but other than that the room was nice and quite large. The TV channel provided by Mecure had a great line up of movies but the reception was so poor I couldn't watch it.

  • Stayed: September 2012, traveled solo
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3  Thank Claire C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 4, 2012

The Hotel is in a great location for walks to the beach and shops. The Day Spa is fantastic.
We enjoyed our meals in the restaurant.
Our room was very spacious with a great deck perfect for chilling out with a book.
Bathroom facilities were very clean, but be mindful, the shower is over the bath so there maybe some mobility problems for some.

  • Stayed: September 2012, traveled with friends
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1  Thank Syd130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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