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“comfortable & central location” 5 of 5 bubbles
Review of Mercure Gerringong Resort

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Mercure Gerringong Resort
Ranked #2 of 2 Hotels in Gerringong
Yass
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“comfortable & central location”
5 of 5 bubbles Reviewed September 30, 2012

Every comfort was available at this resort that you could require.Dining for breakfast & dinner a pure delight.Staff were very helpful and accommodating to all requests.
Really enjoyed our stay & will be back !!.

  • Stayed September 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank YassBilby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hussein A, Manager at Mercure Gerringong Resort, responded to this review, October 8, 2012
Dear Yassbilby,

Thank you for taking the time to tell us about your experience at Mercure Resort Gerringong. We are very happy to learn that you thoroughly enjoyed your stay with us. Your comments are a positive encouragement to our team and we hope to welcome you back to the resort in the near future

Regards,
Hussein Abdallah
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

674 reviews from our community

Traveler rating
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    44
    41
See reviews for
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (110)
Date | Rating
  • English first
  • French first
  • Korean first
  • Any
English first
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed September 28, 2012

The good the bad and the ugly.
The food was 1 st class
The carpet was soiled, the tv reception was unwatchable
The receptionist lied about the reason for the tv blamed the weather ....and on the second night they attempted to re tune without success , it's the controller box which is stuffed
I asked for a rebate and was told where to go......

Room Tip: Don't waste your money on an ocean view there isn't one
See more room tips
  • Stayed September 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
5 Thank Steve H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hussein A, Manager at Mercure Gerringong Resort, responded to this review, October 8, 2012
Dear Steve H,

Thank you for taking the time to tell us about your experience at Mercure resort Gerringong. It is disappointing to hear that we were not able to successfully re tune the TV. Unfortunately we have been facing some problems with the digital signal we receive and this has been now addressed. Please contact us directly on +61 (2) 42341359 to allow me to discuss this with you further.

Regards,

Hussein Abdallah
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Canberra, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed September 18, 2012

We really enjoyed staying at the Mecure Gerringong. The food was delicous and very good value for money. The room was very comfortable and clean. The only issue we experienced was with the quests staying in the room next to us - they partied into the early hours of Sunday night which made sleeping difficult. Apart from this we can not wait until we can return for another stay.

  • Stayed September 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank stuwalsh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hussein A, Manager at Mercure Gerringong Resort, responded to this review, October 8, 2012
Dear Stuwalsh,

Thank you for taking the time ti tell us about your experience during your last visit to Mercure Resort Gerringong. It is always a pleasure to receive positive feedback. I was disappointed to hear that your night was disturbed by the occupants of the room next to you. Please rest assured that we will be taking the appropriate measures to address excess noise to stop any re-occurrence.
Thank you once again and we look forward to welcoming you back to Mercure resort Gerringong

Regards,
Hussein Abdallah
Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
32 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed September 5, 2012

The carpet was stained and the coffee table was scratched but other than that the room was nice and quite large. The TV channel provided by Mecure had a great line up of movies but the reception was so poor I couldn't watch it.

  • Stayed September 2012, traveled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Claire C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canberra, Australia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed September 4, 2012

The Hotel is in a great location for walks to the beach and shops. The Day Spa is fantastic.
We enjoyed our meals in the restaurant.
Our room was very spacious with a great deck perfect for chilling out with a book.
Bathroom facilities were very clean, but be mindful, the shower is over the bath so there maybe some mobility problems for some.

  • Stayed September 2012, traveled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Syd130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed September 2, 2012 via mobile

We stayed at the mercure gerringong when my husband needed to work there for a few days. We we booked in it was confirmed as 2 adults 2 kids but when we arrived in our room I discovered the lounge 'sofa bed' was not a sofa bed and there was nowhere for the kids to sleep! I didn't mind too much because the lounge was huge, more than enough room for the kids to sleep on (they are 5 and 4) and rather than move rooms I asked for linen to make up beds on the lounge. Other than that we had a great stay! The room was massive for a hotel! Very clean and comfy! We ate room service from the restaurant. They don't always offer room service, only if they aren't too busy. The food was very good. A little pricey but good quality! If we need to go back to gerringong we will return to the mercure!

Stayed August 2012, traveled with family
Helpful?
1 Thank Chr C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
4 of 5 bubbles Reviewed August 29, 2012

Very plesant location to spend a couple of days. The room that we were in had a nice out look to the ocean in the distance and the room its self was very comfortable. Our dinner in the resturant was excellant

  • Stayed August 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Charm9-Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Gerringong Resort

Property: Mercure Gerringong Resort
Address: 1 Fern St, Gerringong, Kiama Municipality, New South Wales 2534, Australia (Formerly Bellachara Boutique Hotel)
Location: Australia > New South Wales > Kiama Municipality > Gerringong
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 2 Hotels in Gerringong
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Mercure Gerringong Resort 4*
Number of rooms: 52
Official Description (provided by the hotel):
Mercure Resort Gerringong, only 2 hours south of Sydney on the NSW south coast & 5 minutes from the beach. With 52 king rooms, an award winning restaurant, an indulgent day spa, 2 swimming pools, tennis court, a sun drenched garden courtyard & a kids play area... for holidays, events, conferences & weddings. Created to offer guests a personal experience... with views overlooking the hinterland, across protected wetlands & back to the sea. Enjoy the local charm of Gerringong, the Illawarra & the Shoalhaven where you’ll find golf, boutique wineries, scenic attractions, coastal walks, rainforests, recreation theme parks, kids attractions, fantastic shopping in many boutiques & the weekend markets…..so much to see & do ! ... more   less 
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Also Known As:
Mercure Resort Gerringong By The Sea Hotel Gerringong
Bellachara Boutique Gerringong

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