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“So very disappointing”
Review of Infusion - CLOSED

Infusion
Cuisines: Australian
More restaurant details
Restaurant details
Dining options: Reservations
Description: Located inside Rydges Hotel Campbelltown
Sydney
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“So very disappointing”
Reviewed March 2, 2013

My girlfriends and I were very excited to celebrate two of them becoming engaged here for brunch. The menu, from the website, sounded amazing, but when we called to book, we were told they no longer have a brunch service and that seeing as though they forgot to remove it from the net, they would do brunch for us. However, from the minute we got there we were shown bad service. After 30 mins, we were told to 'order at the bar' and get our own cutlery. Considering we paid each minimum $20 for our meal we were very disappointed with the food. The proscuitto wrapped asparagus with poached eggs and hollandaise sauce not only came out without any sort of toast or muffins, but also only one egg and uncooked bacon rather than proscuitto. The waitress noticed this and offered to get us some toasted muffins, but they came out untoasted. One of my friends is allergic to pork but her eggs came out with ham. When we asked the waitress to please ask for one without ham as requested, she was rude and told us that someone must have ordered it that way. The french toast was served with 3 rings of sliced banana, a teaspoon of frozen berries and 1 strawberry, even though my friends paid extra for 'banana and berries'. When my friend asked where the extra fruit she paid for was, she was told they only had 2 bananas in the kitchen. Then why did my friend pay for extra fruit? The glasses had lipstick stains on them. We now see why they do not do brunch any more! At least the company was good!

  • Visited March 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Jamie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

39 reviews from our community

Visitor rating
    10
    17
    7
    2
    3
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
Melbourne, Victoria, Australia
Level 2 Contributor
7 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Great Food and Great Service”
Reviewed January 9, 2013

this restaurant was recommended by reception at our hotel - we are very glad they mentioned it !! we walked in and they were very busy but welcomed us in and took the time to say hello etc even though it was about 10.00pm - we picked a bottle of wine and they had run out so the manager came with an upgrade and offered it at the same price... this doesnt happen much these days.. the mood was amazing - to start we had the oysters and chilli pork AMAZING... for main we had Red Duck curry and my partner had the wagu beef... AMAZING !!!! then we got greedy and moved onto desert.... thats right it was AMAZING !! great staff and great Food... a real gem and a great way for me and partner to start our trip ! thank you for a great night guys.

  • Visited January 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Mark F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 6 Contributor
103 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 279 helpful votes
“Faultless experience, highly recommended, new fav!”
Reviewed December 11, 2012

I booked a surprise birthday celebration for my mother during a Saturday night in December 2012, we had approximately 13 people. The staff at the Rydges Infusion restaurant could not have been more accommodating or professional. Our table was placed in a location where we wern't distracted by the Christmas parties going on, or people drinking at the bar. Our waitress Carolina was attentive, friendly and took all orders without fault. The meals were all brought out together and were a great hit with all guests. This restaurant has a great menu with ample choice. The wine list needs a little more, and the price of the wine is a jaw dropper but the entire experience was appreciated. I will recommend this hotel restaurant to others and I will most certainly come back.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Truth000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wollongong, Australia
Level 4 Contributor
25 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great night out”
Reviewed September 30, 2012 via mobile

Excellent food, thoughtful and attentive service from friendly staff. The best steak I have eaten in years. The four beer sampling selection was really good - hard to pick a favourite. Not cheap but well worth it, I would definitely come back here.

Helpful?
Thank JGS_0456
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Stephens, Australia
Level 6 Contributor
161 reviews
65 restaurant reviews
common_n_restaurant_reviews_1bd8 73 helpful votes
“Goof food and friendly service”
Reviewed September 3, 2012

I am a regular visitor of the Rydges Hotel in Campbelltown of which "Infusion" is the restaurant. It is always a pleasure to have a meal there. The service is attentive and friendly and the food excellent. The menu has a reasonable range of choices in both seafood and meat dishes. All food is well presented. Prices are pretty high - but for regular hotel guests (Rydges Priority Guest) there is a discount - both on food and drinks. Part of the restuarant-bar area is a mini beer brewery that produces boutique beers well worth tasting.
The restaurant is pretty modern and tastefully designed with - weather permitting el fresco dining.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank HenkT_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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