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“Great location in a beautiful town”

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Byron Beachcomber Resort
Ranked #19 of 34 Hotels in Byron Bay
Certificate of Excellence
Reviewed October 13, 2012 via mobile

I really can not say anything bad about this apartment . Location is 5 mins walk to town , it backs onto the most amazing beach . Rooms huge and clean . Friendly staff . Our cleaner all smiles and full of information . My only comment would be to suggest free wifi I am a big traveller and I guess at these prices I feel it should be part of the package . Otherwise a great place . Spa was lovely and hot on our only rainy day !

  • Stayed: October 2012
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Thank Ginny W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachcomberByronBay, Manager at Byron Beachcomber Resort, responded to this reviewResponded October 20, 2012

Thank you for your lovely comments and review. We are extremely happy that you enjoyed your stay with us. Our location is one of our best features, as we are a short walk to the main street and less than a minutes walk to amazing Belongil beach from our access gate. We are fortunate to have such wonderful employees, as they are always smiling and helping guests when they can. As the demand for WIFI is declining with the popularity of 3G increasing, we decided that it is more important to keep our nightly rate lower for all guests and pass on the cost of WIFI to those that choose to use it. Thank you for staying with us and we hope we can welcome you back in the future.

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126 - 132 of 170 reviews

Reviewed October 6, 2012 via mobile

Great location. Friendly helpful staff. Excellent value for money. Rooms were clean. More of a holiday place than resort but that is obvious when you check their website. We were pleasantly surprised at how nice this place was. Would definitely stay here again next time and would highly recommend.

  • Stayed: October 2012
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Thank Shaun M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachcomberByronBay, Manager at Byron Beachcomber Resort, responded to this reviewResponded October 18, 2012

Thank you very much for your kind review. We enjoy welcoming and helping our guests in anyway we can. We appreciate your comments and will look forward to hopefully welcoming you back soon.

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Reviewed October 2, 2012

Stayed here while in Byron for a wedding. Super easy check in process, we arrived after hours and were given instructions on how to retrieve our key, all went smoothly. The rooms are more motel style but clean and spacious!

The bed was comfortable and had more than enough blankets (I get cold easily) and very comfy pillows.

Close to town but just far enough away that most of the drunks dont get to you. Really happy with the stay

  • Stayed: September 2012, traveled as a couple
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Thank Em B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachcomberByronBay, Manager at Byron Beachcomber Resort, responded to this reviewResponded October 18, 2012

Thank you for your review. We are pleased that you enjoyed your time here and that you found the after hours key access worked well. Thank you for commenting on our beds as they are very comfortable with plenty of blankets (extras also available on request). Our location is one of our best features, being situated 5 minutes walk to the main street with direct access of less than a minutes walk to beautiful Belongil beach.

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Reviewed September 11, 2012

Stayed here in early January. It was nice - location is amazing - direct access to the beautiful beach. As with everything in Oz, it's very expensive for what it is. The rooms were clean and pretty basic. The pool area was a bit dim. It didn't seem like a resort.

  • Stayed: January 2012, traveled as a couple
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1  Thank niallp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachcomberByronBay, Manager at Byron Beachcomber Resort, responded to this reviewResponded September 19, 2012

Thank you for your comments for our tripadvisor readers. Our location is great with direct access to amazing Belongil beach and 5 minutes walk to the main street. From the main street, you will find an abundance of cafes, restaurants, boutique shops, markets, pubs, banks, post office and supermarket all within another 5 minutes walk. I note that you stayed here in January, our most expensive time of year, as summer holidays bring demand for accommodation to it's highest. Our pool area has recently been updated with beautiful new decking and new sun loungers. We pride ourselves on our high standard of cleanliness of the apartments and well kept gardens and grounds.

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Reviewed August 28, 2012

The website is misleading in saying this is a resort, its very comfortable and a good price, but the rooms are tired, uncomfortable, and the bathrooms were a bit dirty. also the walls are very thin and you can hear everything !! The staff or managers were very welcoming , but the place felt mean, in the amounbt of twels in the rooms and the only cleaning once a week !! we stayed 3 nights, so no new towels or cleaning, had to ask for toilet paper, when we asked for more towels they said it would be $1 , i think that is just mean. we would not stay there again.

  • Stayed: June 2012, traveled as a couple
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1  Thank Andrew T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BeachcomberByronBay, Manager at Byron Beachcomber Resort, responded to this reviewResponded September 19, 2012

We are sorry that you were unsatisfied with your stay here and thank you for your comments as they help to inform future guests about Byron Beachcomber Resort. We are self-catering studios and apartments and offer accommodation only inclusive of resort amenities such as our salt-water pool, heated spa, BBQ, direct beach access and secure parking. A starter pack of fresh linen, towels, tea/coffee, soap/shampoo is supplied in rooms on arrival so you can relax after a day of traveling. Our weekly service is provided half way through stays of 8 nights or longer, however, services for shorter stays can be arranged for a small charge. We have a free laundry facility with washing powder sachets provided in the room. Our property is 10 years old but is well kept and the rooms are full of updates such as new furniture, beds, curtains, bedding and artwork. We love welcoming our guests and helping in away we can.

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Reviewed July 5, 2012

If you like being in the action close to centre of town this may suit you. Quite a noisy happening place. Accommodation is adequate certainly nothing special. Can be busy pool and noise echos through resort.

  • Stayed: August 2011, traveled solo
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Thank MsCulture
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 11, 2012

Thank you for your review. Our location is one of the features that most of our guests are looking for as we are a short 5 minutes walk to the heart of Byron but enough removed that we are not affected by the 'buzz' and noise of town. The pool is popular as it is solar heated and the spa is always hot, the area has new decking, new sun loungers and is kept immaculately clean.

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Reviewed June 18, 2012

Accommodation was average in terms of cleanliness. Our biggest concerns were:
- The dirty walls in the bedroom (blood spots on the wall above the bed where it appeared that a number of mosquito's had come to an abrupt end).
- The pillow cases had what appeared to be mould spots on them,
- The floors did not appear to have been recently vacuumed,
- Glassware above the fridge had that greasy look things get from lack of use,
- The room smelt very damp,
- One morning while we were eating breakfast, someone attempted to enter the room (with a key), but by the time I got up to see who it had been, the corridor was clear. The room was not due to be cleaned while we were there. I would have raised this with reception, but there was no one at the desk when we walked past later in the morning.

Another inconvenience was that when we arrived, the fridge was not turned on. It took us a little while to realise why it wasn't working, before we pulled the fridge out to flick the switch on the power point.

Other things that could be improved are:
- Vinyl couches which were outdated and hot to sit on,
- The bed (on wheels) which kept moving every-time you got in and out.
- The kitchenette could have had a few other courtesy supplies such as salt and pepper sachets, all we had was sugar and teabags.

Despite these issues, proximity to town and the beach was very convenient. In the end, we hardly used our hire car, as we were able to walk everywhere.

Not sure that we would stay here again, there are other options in Byron that we could try in a similar price range.

  • Stayed: June 2012, traveled with family
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1  Thank Rebecca251
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded June 21, 2012

Thank you for your review and I am sorry that we did not meet your expectations.

Firstly, I would like to mention that we take all feedback seriously and if given the opportunity, we endeavor to rectify any issues that our guests experience. If you had informed us of your concerns while you were here, we would have quickly corrected them and would have done what we could to improve your stay.

As for someone attempting to enter your apartment, I can only apologise as I am unable to investigate further what may have happened at this stage. Given that someone is in the office between the hours of 9am & 5pm weekdays and 9am & 4pm on the weekends, I’m confused why their wasn’t opportunity for you to report this if you were concerned about it.

Once again, I would like to apologise for any inconvenience you may have experienced.

Kind Regards,
Management, Byron Beachcomber Resort

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Additional Information about Byron Beachcomber Resort

Address: 23 - 25 Shirley St, Byron Bay, New South Wales 2481, Australia
Location: Australia > New South Wales > Byron Shire > Byron Bay
Amenities:
Free Parking Kitchenette Spa Suites Swimming Pool
Hotel Style:
#5 Top resorts Hotel in Byron Bay
#8 Spa Hotel in Byron Bay
#11 Luxury Hotel in Byron Bay
Price Range: $134 - $301 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Byron Beachcomber Resort 4*
Number of rooms: 34
Official Description (provided by the hotel):
Welcome to the Byron Beachcomber Resort apartments in beautiful Byron Bay. We offer 34 spacious apartments suited to couples and singles alike. The property boasts a solar heated pool and spa, BBQ area and direct beach access to the pristine bay. It is also only a 5 minute walk to the heart of Byron where you can enjoy the cafes, shops, markets, main beach and all that this fabulous seaside town has to offer. The accommodation offers the best of both worlds as you can enjoy both relaxation and a chance to take in all the action. Make your next Byron Bay getaway a beachside escape at the Beachcomber. ... more   less 
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Also Known As:
Byron Beachcomber Hotel Byron Bay

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