We booked a family room with our 3 kids on Wotif, Clearly the owners there do not like children nor family interaction. I come from Brunswick Heads and we travelled home just after christmas, since there were BBQ and Pool facilities i invited my elderly Grandparents, Aunty and Uncle and Sister over for an early BBQ dinner. Firstly they dont supply BBQ utensils even though its a self contained unit and then they came over very cranky that my family was there and totally disgusted with our kids (youngest being 7) enjoying themselves. They are good kids and were not being loud or doing anytging wrong at all. In fact others staying with had kids also which were playing with ours. We were told any damage that occured we would pay for, of course we know this but nothing was being damaged. The lady owner was extremely rude to me when saying this over and over again. The Male owner approached my husband the next day and asked if we had everyone from the caravan park over, how insulting! We have had many family functions in Brunswick Heads over the years and different family members have stayed here, NEVER again!
You cant get their Free WI Fi in your rooms and there is limited signal except for at the front door which we got asked to move on from there. When we were packing and cleaning up to leave my 10 year old found a heap of prescription medicines, drops ect under her bed, so clearly they do NOT clean their units very well. Im glad that we didnt have younger kids that found them and god knows what would have happened. My whole family is disgusted to the way we were treated and will NOT be staying here again. It really put a dampner on our holiday.
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