We're widely travelled, not too fussy, but just want our dollar to equal the experience. Didnt happen here... The night desk girl told us we had 2 dinners on our voucher, the unable to crack a smile morning Madam denied it was so. Morning Madam booked us into day spa - attempting to make a 1pm booking on a day we said we were going to be out and about. we declined. she offered it again. *sigh*. who was serving who here? finally we booked for 3pm, adjusted our day to fit that and upon arrival 'madam' had only booked for one person... we changed the time to 6pm, the in town spa rang thru to the hotel to ring thru to their spa, but wait... that was expecting too much... at 6pm the hotel spa had no idea we were coming, let alone 2 of us... talk about tedious. The most disgusting part of this communication was Madam at the Peppers desk telling us the Endota spa people did not quite 'have it together' and then later the (lovely) Endota spa girls were telling us they had had previous problems with the quality of communication there.
No offer to carry bags to rooms upon arrival, nowhere to swing a cat, couldnt fit 2 people in the bathroom at once, no where to put bags, no robes to wear; had to wait for ages at the bar for a waiter to appear; waited 4 deep to be seated at breakfast and no one to seat us... oh.. except Madam across the hall looking busy and important at her desk... just looked up at her clients... and then looked down...
And lastly, the walls are paper thin. Late at night i had to listen to the showers going on my right, then the showers going on my left, then lots of snorting and nose clearing on the my right again, then drunken convos on my left. it was a long night..
Dont even think of this place. Go somewhere else.
- Official Description (provided by the hotel):
- Peppers Craigieburn boasts 72 guest rooms spread across two wings with a selection of rooms featuring either views of the golf course or the landscaped gardens while premium accommodation includes an airy shared balcony with views designed for relaxation. All rooms include Reverse cycle air conditioning, flat screen television, tub chair, minibar fridge, tea/coffee-making facilities, ensuite bathroom with shower, hairdryer, shampoo and toiletries, iron and ironing board and high speed wireless internet. A new dining experience awaits you with the opening of Hickory's Restaurant and Bar. Overlooking the original 9 hole golf course and offering a relaxed atmosphere and local produce inspired menu promises something for everyone's taste. The retreat offers an idyllic and relaxing escape. Set on a picturesque country estate, this fully refurbished grand country home features its own private nine-hole golf course, billiards room and tennis courts. ... more less
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- Also Known As:
- Peppers Craigieburn Hotel Bowral
- Craigieburn Hotel Bowral