I have been staying at the Ramada 4 times a year for the last 7 or so years. Generally I find it a pleasant stay in comfortable surroundings. However, I must say that my recent visit was a disappointment. I entered my room to find it possibly the smallest room I have ever stayed in, and if they think that is a Queen size bed, I have news. I own a Queen size, and this was not it!
After that I noticed an awful smell which I tracked down as the floor waste in the bathroom. I opened the balcony door to ventilate and covered the waste. I then had a shower only to find the soap holder was broken and my soap and shampoo kept falling on the floor.
Due to the small size of the room, it was difficult to set up my bag and the ironing board at the same time.
The following morning, I turned the TV on to watch some news whilst getting ready. It didn t work.
As I said, I am a regular business traveller to Ballina and I often have a colleague with me. My stays overall have been good. But of late, the rooms allocated to me seem to be at the bottom end of what is available. Small, no table or lounge, broken fittings, etc.
As a business traveller, I do like that little bit of space that a lounge or table offers for doing that bit of work at the end of the day. I know these rooms are there. I have stayed in them.
On several occasions I have stated that I would like various points noted in my profile about room location, etc and have been told this has been done. I am finding this is generally not the case.
I reported the room faults to the front desk upon checking out and the maintenance issues were noted.
I just hope that my future stays at the Ramada go back to match my earlier ones, because the experience in the last 12 months has not been fabulous.
- Official Description (provided by the hotel):
- Ramada Hotel & Suites has 115 rooms consisting of hotel spa rooms, 1 and 2 bedroom suites and 2 and 3 bedroom penthouses, all with modern, stylish decor and all the facilities you would expect from an international class hotel. ... more less
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- Also Known As:
- Ramada Ballina
- Ballina Ramada