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Ramada Hotel & Suites Ballina Byron
Ranked #2 of 20 Hotels in Ballina
Certificate of Excellence
Reviewed February 15, 2014

Really enjoyed our stay at this hotel. Booked for one night and ended staying for four.

Lots to commend about this hotel. Staff were very friendly and efficient, any requests for service were swiftly and courteously dealt with.

The swimming pool was excellent and the on-site restaurant and coffee lounge, which overlooked the river, were pleasant and not over expensive.

There is a secure underground car park with direct access to the hotel.

Centrally located and within walking distance of many good restaurants and one block away from the tourist information centre.

We particularly like the large balcony overlooking the river where we were able to breakfast in the morning and take a refreshing glass of wine in the evening. The suite came with a King size bedroom, a large lounge/ kitchen/dining area with enough room for a two piece suite, dining table and chairs and the kitchen area equipped with a huge fridge freezer, micro wave, dishwasher, toaster and all the cutlery and crockery you could require.

There is wifi throughout the hotel though there is a charge ($5 per day).

Stayed: February 2014, traveled as a couple
Thank Gallimaufry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, General Manager at Ramada Hotel & Suites Ballina Byron, responded to this reviewResponded February 20, 2014

Dear Gallimaufry, Thank you so much for your wonderful review on your stay at Ramada Hotel & Suites Ballina. It gives our team genuine pleasure to provide our guests with such a positive holiday experience and we are delighted that you enjoyed the facilities and our beautiful region. We hope to be of service to you in again the future, thank you once again.

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Reviewed February 13, 2014

We stayed at the Ramada enroute to Brisbane. The room was clean and pleasant. On request for assistance around 11pm we couldn't raise anyone by phone and eventually went to the reception to find it unmanned. Apparently there was only one person on this shift to manage all requests and bookings. He was away from reception and together with our issue there were others waiting for attention by the time he returned. Not his fault the Hotel should provide additional staff. Otherwise we were happy with the hotel and hope to return again.

  • Stayed: February 2014, traveled as a couple
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Thank Bathgate3554
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, General Manager at Ramada Hotel & Suites Ballina Byron, responded to this reviewResponded February 13, 2014

Dear Bathgate3554, thank you for your positive comments on your stay during our hotel. It is usually very quiet in the evening but I believe that last night was busy and we will definitely take this on board. Thank you again and we look forward to welcoming you back to the hotel.

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Reviewed February 12, 2014

A smooth and trouble free bookin and upgrade (not free). The two bedroom suite was clean, spacious and at ground level with a huge courtyard overlooking the river. Meals and beverages in the restaurant were delicious and reasonably priced. The friendly staff were a huge bonus. Undercover parking was included but there not enough spots for all cars during the busy Christmas period. A great place but not cheap.

Room Tip: All rooms seem to have a view but the higher the better. We were on the ground floor so the view was...
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  • Stayed: December 2013, traveled with family
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Thank Rosetta D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, General Manager at Ramada Hotel & Suites Ballina Byron, responded to this reviewResponded February 13, 2014

Dear Rosetta D, Thank you for your positive comments, we are very pleased that you enjoyed your stay at the hotel and we hope to be of service to you again in the future.

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Reviewed February 11, 2014 via mobile

Only here for one night but would certainly come back. Rooms are adequate but not extraordinary, about right for the price.
Position of the hotel is great, right on the estuary. You can see dolphins from your room if your lucky, plenty of sea birds, people fishing etc, just a very relaxing spot.
The restaurant downstairs is peaceful with a good range of food and wine and outdoor tables right next to the water.

Stayed: February 2014, traveled on business
Thank Adam M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, General Manager at Ramada Hotel & Suites Ballina Byron, responded to this reviewResponded February 13, 2014

Dear Adam M, thank you for taking the time to post a review about your stay at the Ramada Hotel & Suites Ballina. We are glad you enjoyed the beautiful natural wildlife, the dolphins are indeed very popular. Thank you again and we hope to be of service to you again in the future.

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Reviewed February 6, 2014

I have often stayed here but this time I'm really disappointed. There were large blobs of food on the curtains and the shutters between the bathroom and bedroom were covered with dust. There was no ice in the ice tray (not in itself unusual) so I went down to get some. I told reception (they couldn't have cared less - 'get some from the bar' - no 'sorry about that sir'. Barman, reluctantly, gave me a very small amount of ice, saying. 'I've nearly run out myself'. Manners cost nothing but they would make such a difference. Ric

  • Stayed: February 2014, traveled on business
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Thank lynb97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, General Manager at Ramada Hotel & Suites Ballina Byron, responded to this reviewResponded February 13, 2014

Dear lyn b, thank you for taking the time to post a review about your stay at Ramada Hotel & Suites Ballina. I am very disappointed that we have not lived up to your expectations on this stay and will be addressing all issues mentioned in your review. Unfortunately, due to OH&S regulations we are unable to fill the ice tray or water bottle which makes it inconvenient for the guest so we will definitely be looking at ways to improve this service. We hope that you will return and we can be of service to you again in the future.

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Reviewed February 4, 2014

Stayed for two nights, but could easily have stayed longer. The Spa Room was just right. Good size, good layout, lovely bathroom, with a shower separate to the bath, and fabulous view of the river from the room and even from the toilet! Quality fittings, including iPod docking station, flat screen TV. Only a few niggles: Pretty ordinary tea and coffee selection, little pots of milk, and no biscuits. And no free wifi. I would expect better from a place of this calibre.

Stayed: January 2014, traveled on business
Thank TripleJFLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, General Manager at Ramada Hotel & Suites Ballina Byron, responded to this reviewResponded February 13, 2014

Dear TripleJFC, thank you so much for your positive review about your stay at the Ramada Hotel & Suites Ballina and we are delighted that you enjoyed your time with us. We will definitely be investigating your recommendations and look forward to welcoming you back in the future.

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Reviewed February 3, 2014

We booked a river view room but it was disappointing. The room was one of only a few located on the ground floor along from the reception desk and we really didn't have much of a view. Plus we had people walking past the room along the boardwalk. The room was also quite small but the bathroom was huge. We did enjoy the spa bath, however, but could've done without the louvres between the bathroom and bedroom. The staff were very friendly and the service in the restaurant at breakfast very good. I suggest asking for an upper floor when booking.

Room Tip: Higher floors have views of the river.
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  • Stayed: January 2014, traveled as a couple
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Thank WandaSandhills
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Karen W, General Manager at Ramada Hotel & Suites Ballina Byron, responded to this reviewResponded February 13, 2014

Dear WandaSandhills. thank you for taking the time to post a review about your stay at the Ramada Hotel & Suites Ballina. We are very pleased that you enjoyed your stay and sorry that the view was not what you had anticipated. We hope to welcome you back again, and on a high floor!

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Additional Information about Ramada Hotel & Suites Ballina Byron

Address: 2 Martin St, Ballina, New South Wales 2478, Australia
Location: Australia > New South Wales > Ballina
Amenities:
Bar / Lounge Beverage Selection Fitness Center with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ballina
#2 Business Hotel in Ballina
#2 Luxury Hotel in Ballina
#3 Family Hotel in Ballina
Price Range: $130 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Ramada Hotel & Suites Ballina Byron 4.5*
Number of rooms: 115
Official Description (provided by the hotel):
Ramada Hotel & Suites has 115 rooms consisting of hotel spa rooms, 1 and 2 bedroom suites and 2 and 3 bedroom penthouses, all with modern, stylish decor and all the facilities you would expect from an international class hotel. ... more   less 
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Also Known As:
Ramada Ballina
Ballina Ramada

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