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“Fantastic welcome to a wonderful location”

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Alstonville country cottages
Ranked #1 of 1 Hotels in Alstonville
Level 5 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Fantastic welcome to a wonderful location”
Reviewed March 26, 2014

I had needed to have a place for family and friends to stay for my wedding and had contacted Craig and Julie early on to see if they could help. They were accommodating and helpful from the beginning and were happy to answer all my questions. By the time of the wedding we had hired out all the cottages on the property and it was great to be able to have everyone together but to still have separate cottages, it didn't feel like we were all staying on top of each other as the cottages are spread out and private from each other.
The welcome we got from Craig and Julie was fantastic, it was like meeting old friends. The cottages were fantastic. Very clean and all in good order. The kitchens were a good size and well stocked with equipment. The beds were very comfortable. The swimming pool and bbq area was fantastic and well used by us and the kids of the group really enjoyed feeding the animals at the property.
Staying at the Alstonville Country Cottages made my wedding weekend so much easier and my guests all enjoyed their stay there. I would definitely go back and stay there again and recommend it to others.

  • Stayed February 2014, traveled with family
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    • Location
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    • Cleanliness
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Helpful?
Thank CintyM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig and Julie S, Manager at Alstonville country cottages, responded to this review, April 1, 2014
It's wonderful to hear that your stay here fulfilled your expectations for the very special occasion of your Wedding. For us, it was indeed a pleasure to have you stay, relax and celebrate together and for you and your family from overseas to appreciate the "Country welcome". We would always look forward to having you stay with us again. To have such positive comments from an experienced traveller as yourself gives us acknowledgement that your guests have enjoyed and will remember their time here at Alstonville Country Cottages.
Regards Craig and Julie.
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50 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Gosford, Australia
1 review
Reviewed February 9, 2014

Just spent a fabulous 3 days at the Country Cottages with family and friends following our son's wedding. We booked out all 8 cottages and made great use of the BBQ area and pool. The cottages were extremely clean and comfortable. The grounds were magnificent and the views spectacular. Craig and Julie could not have done more to accommodate us. Thank you both very much. We will most certainly be back again.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Juliedf9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig and Julie S, Manager at Alstonville country cottages, responded to this review, February 11, 2014
Thanks for your review and comments. We are so wrapped that the weekend was a success for you all. The weather was perfect for the wedding (loved the "Kombi") and it was great that so many of your family and friends were able to celebrate it here together. Thanks for the compliments on the Cottages, as a family team we strive to do our best and take pride in the result of your comments. We look for forward to seeing you again here in the future.
Regards Craig & Julie.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wingham, Australia
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 3, 2014

Have just spent 3 nights at this property with husband and 2 children. The upside was wonderful, helpful hosts and one of the most beautiful and peaceful parts of the far Northern coast of NSW to stay in. Felt welcomed and happy to be there, and loved the views from our deck. However, for the money, there was just no excuse for the condition of the cottage/cabin in terms of things that didn't work (faulty fan, door knobs falling off, patchy hot water system). The bathroom had no exhaust fan and as a result stank of mould and general bathroom "smells". The toilet pan looked like it had never been cleaned adequately and basically reeked - like using a below par public lavatory and just gross! Towels also smelt old, mouldy and generally grotty. Kitchen contained vermin excrement in cupboards and roaches and silverfish were visible on the ceilings. Such a shame because all the elements are there. Lots of room for improvement we hope!!

  • Stayed February 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Carolyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Craig and Julie S, Manager at Alstonville country cottages, responded to this review, February 5, 2014
Thanks for your review. We are sorry to hear that your stay here did not meet your expectations. We endeavour to maintain and present the cottages at a high standard and we are looking into the concerns that you have informed to us through Tripadvisor. We are always on hand to address any issues if a guest has such concerns which would allow us to resolve them immediately if we can. Thanks again. Craig and Julie.
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Ashmore, Australia
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 27, 2013 via mobile

We stayed mid week at the cottages and a great time. The cottages themselves exceeded our expectations, they were clean, well appointed and airy. Even the Webber BBQ on the deck was immaculate, with utensils and the plate spotless.
The pool area was great and temp was perfect. The kids loved the animals and we fed the chooks and the sheep everyday. The rainforest walk was very enjoyable and the provided walking sticks was a nice touch. The path had been recently cleared and was even easy enough for my 5 year old to enjoy. Cabin 4 is great if you are there with kids as it is easily accessable to the pool, and you can see it from the kitchen.
We will definitely be back.

Stayed November 2013, traveled with family
Helpful?
Thank Bastian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alstonville, Manager at Alstonville country cottages, responded to this review, November 28, 2013
Thanks for your review, we are wrapped that you all had a great stay and the kids made the most of feeding the animals and the walk to Duck Creek. We look forward to seeing you all again sometime. Regards Craig and Julie
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Newcastle
Level 6 Contributor
232 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
Reviewed September 23, 2013

Recently stayed at this lovely retreat in a 2 bedroom unit which is spacious & has everything you could need. The beds are comfortable, bathroom very roomy, and plenty of sofas for relaxing and watching the wonderful view. There is even a barbeque on the balcony for personal use and table & chairs for outdoor dining.
The pool has a communal area nearby and the garden is so pretty.
There is a resident donkey, a friendly dog and chickens.
Despite the fact that the highway is adjacent there is no traffic noise, nothing but peace & quiet.
Guest laundry where even the washing powder is supplied - how generous is that!
Hosts are lovely people , nothing was too much trouble for them.

  • Stayed September 2013, traveled with family
    • Value
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Helpful?
1 Thank Oldandnew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed June 15, 2013

We use this place often for family and friends. I used it myself and found the owners were so helpful. You feel like your away from it all but a short drive your in the rainforest our sitting on beautiful beaches. Loved how you could collect your own eggs and pick from the abundant fruit trees.

Stayed April 2013, traveled with family
Helpful?
2 Thank Rachel A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney
Level 5 Contributor
57 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed January 24, 2013

Look up serenity in the dictionary and there is a picture of this place.
Peaceful and relaxing and feels like your a million miles from anywhere and yet top beaches within an easy drive.
The cottages are simple yet sufficient for a quiet escape, with great verandahs to while away the days.
Beautiful grounds with great views of the distant ocean.
We'll be back

Room Tip: Ask for one of the front ones with distant ocean views
See more room tips
  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MickeyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alstonville, Owner at Alstonville country cottages, responded to this review, February 21, 2013
So glad you enjoyed your tranquil time. We look forward to welcoming you back.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Alstonville country cottages

Property: Alstonville country cottages
Address: 7 Alstonville Cemetery Rd, Alstonville, New South Wales 2477, Australia
Location: Australia > New South Wales > Alstonville
Amenities:
Business Center with Internet Access Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Alstonville
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Alstonville country cottages 3*
Number of rooms: 8
Official Description (provided by the hotel):
One and two bedroom self contained holiday cottages at Alstonville on the Byron Hinterland.Ocean views from your cottage and walks through the rainforest. Experience a private farmstay. Pets are welcome.Conference and Function Room available onsite ... more   less 
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