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“Fabulous Hotel”

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Porth Avallen Hotel
Ranked #9 of 9 Hotels in St Austell
Reviewed July 19, 2013

We made a last minute booking at this hotel and managed to get one of the sea view rooms. Absolutely brilliant ! The staff were also very helpful and considerate, in particular the "flame haired" receptionist who gave us great advice on the area and even placed our orange juice carton in an ice bowl to keep it cool ! It's little things like this that make a difference. A really excellent place to stay and highly recommended.

  • Stayed: July 2013, traveled as a couple
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174 - 180 of 282 reviews

Reviewed July 4, 2013

We stayed here during the May bank holiday, whilst visiting relatives in Cornwall.

The hotel itself is in a good location, overlooking the bay. It's a couple of miles from St Austell town centre, and about a mile or so to Charlestown harbour. Yes, it's right on the sea front, so it is going to be a bit weathered.

As for the car park (i think the last review was complaining about it?), well, i found it perfectly ok and my car didn't seem that bothered at all that it was parked there.

The room we were in was at the back of the hotel, and it was a bit tired & dated, but we got it at a good price considering it was the bank holiday.

As for the rest of the hotel? i'd say it's very nice.... the bar / restaurant area were all clean, and it was good to sit & have a beer in the sun looking over the bay.

The breakfast was very good.....

Staff - all very polite, helpful & friendly.

What can i say? if you want to go and spend a fortune at the Carlyon Bay hotel, go for it. This is a decent little hotel & i'd recommend it if you can get it at the right price.

  • Stayed: May 2013, traveled as a couple
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2  Thank SilverbulletsTri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2013

With plans to pop into a hotel in this area for a cream tea while scoping out a place to stay in future years, we came across this hotel overlooking the bay. We were loving our Cornwall holiday, but disappointed with where we were staying, so it seemed a great opportunity to scout out a place for next year.

Well, we will certainly NOT be staying here.

Arriving in the tired old car park, we nearly drove straight out when faced with all those peeling grotty window-frames. But my wife popped in to ask if they were serving cream tea. She was greeted by the loveliest lady who went to check, but came back apologising that cream tea would be £9.50 per person.

Well, this might be splendid, we thought. This must be a rather grand little hotel, perhaps charming if tired. Maybe we've found that gem to book for next year. We began to imagine the finest cream tea, served up with the pomp and finery we once experienced at the tearooms in Bath.

We were led through a nice lobby and allowed to choose between a slightly scruffy bar or the conservatory, which we chose for its view. Once the lady had gone (I did mention she was delightful, didn't I?) we spotted how neglected things were. An empty wrapper on the floor. One of the two 'matching' tables missing its glass top. But no matter, because soon we'd have our wonderfully expensive cream tea. The type you don't mind paying extra for.

What came? Lifeless flat supermarket scones; those slightly hexagonal ones. With the little cartons of jam you might find in a scruffy market cafe and the carton of clotted cream you see in budget places in Cornwall. In fact, we saw the same scones, jam and cream for £2.65 cellophaned inside a polystyrene tray at a dodgy-looking bakery in a nearby town. Now, of course, you'd pay extra in a hotel. But for £9.50, you'd expect more.

If this is the type of crud those staying in this hotel can expect, we feel dearly sorry for them. The whole place was like Fawlty Towers - after a natural disaster.

We left, holding in our disappointment only because the lady had been the loveliest. I hope she finds a good job at a more deserving location. She is the only reason we give this two stars (and because the lobby was nice and the toilet clean).

We drove away imagining anyone staying here would be so embarrassed by their choice, they'd probably keep it hushed up.

  • Stayed: June 2013, traveled with family
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5  Thank Napkeeper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 14, 2013

This hotel is hidden away - to the point you think you've taken the wrong turning. But when it appears in front of you so does the amazing beautiful view of the bay. This hotel is wonderful, full of old year charm and the evening meal was mouth watering. The staff were more than helpful and friendly. The only let down we found was breakfast, not English enough for my liking. A little continental. But still worth a visit....

Room Tip: Have one at the front - we booked abit late and got one to the side - view not that great.
  • Stayed: May 2013, traveled as a couple
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Thank LauraGadsby590
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 11, 2013

Attended a family soiree in St Austell, family booked this place for two nights B&B. We usually stay in alternative accommodation, but wanted to be with the rest of the party. Arrived 9pm ish, after a hideous six and half hour drive, tired and hungry. Sat down with our family for a drink, and when we decided on a light bite, were told the chef had 'gone home', so that was about 9.45pm. I'm no Delia, but even I could knock up a sandwich or two for guests paying £155 per night for their room?? At 10.50pm, having clocked up a good £45 per room, in the bar, sitting in the garden area, said Manager comes outside and says " you HAVE to come in now, i'm locking up"??? Really??? So, I was sent to bed with no supper, and had eaten a packet of crisps! Memorable evening.

The room we had was at the front, big bay window, with wonderful views, but that's IT. The bed had dust all over the 'material' (rumoured to be four poster bed)... stains on said 'material' (photo evidence taken) Bath was yellow, and generally the room needed serious work, it was very dated and dirty in places. I know it's a 3 star, before you shoot me down, and the STAFF are what make this hotel, the owner told us he wishes he'd been in London, as he couldn't wait to leave?? Says it all really, doesn't it? Veggie breakfast was fine, hotel overall is tired, and could do with being taken over by someone who wants to maximise it to it's full potential. It seemed to our party that it was run with total apathy. Such a shame, as it's location is wonderful. If you are going to charge 5* prices, then deliver 5* service and bring the rooms up to scratch, it's really not worth the money. At £70 a night, i'd happily have stayed there and expected what I received. It's just overpriced for what it is.

  • Stayed: June 2013, traveled with friends
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4  Thank pawsandhooves
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 7, 2013

A cosy welcoming hotel in a beautiful spot. The hotel has room to relax and enjoy the views and beautiful gardens. The staff, including the owner, found nothing too much trouble. My three sons and my wife want to go back in the near future. The coastal path is yards away with eateries a 10 minute walk away. The food in the hotel is great, especially the breakfasts. Also there is ample spacious parking on site so your car is safe. The only downside is that the owner supports the same dodgy football club as my middle son, otherwise it was fabulous!

  • Stayed: June 2013, traveled with family
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Thank studentrooms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 1, 2013

We stayed at this hotel on a whim and it was such a beautiful surprise - on a cliff top, uninterrupted view across the bay to the tiny port where "Pirates of the Caribbean' was filmed, close to Polperro - got go there!!, and a short drive to an obscure but sensational seafood restaurant the proprietor recommended ... the hotel itself is straight out of Inspector Poirrot - very 1930's, perhaps the rooms could be updated but they were large and the bathrooms generous - the bar was a winner with us after a day exploring - a huge bay window and a terrace to watch the sun go down. It was very quiet so we had lots of long chats about the history and geography of Cornwall and the local knowledge was simply wonderful as we tripped here and there all over this lovely part of England (My husband's question: "who gives way when you encounter another car on one of those ridiculously narrow and winding roads?? ' Answer: 'if it's lady, you give way.' I had to forgive this blatant sexism as there was no way I was going to test the waters on those Cornish roads - I'm used to a centre line - haven't they heard of them in England??Breakfast was generous, staff were incredibly friendly and helpful with maps and details about the whole region and the aspect of this hotel is simply divine - don't miss the clifftop walk early morning - loved it!!

  • Stayed: February 2013, traveled as a couple
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1  Thank jillelizq q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Porth Avallen Hotel

Address: 51 Sea Road | Carlyon Bay, St Austell PL25 3SG, England
Location: United Kingdom > England > Cornwall > St Austell
Amenities:
Bar / Lounge Beach Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Romantic Hotel in St Austell
Price Range: $120 - $206 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Porth Avallen Hotel 3*
Number of rooms: 27
Official Description (provided by the hotel):
The Porth Avallen Hotel is placed ideally to offer unbeatable views of the Cornish South Coast that will leave you breathless. With a warm and sea facing restaurant, a modern and sea facing bar as well as a tranquil garden area (also sea facing) you are offered a veritable feast for the eyes. The fantastic, talented chefs add to this by offering The Reflections Restaurant and Brasserie menus which are appetizing even on the page, with a wide variety of locally sourced dishes for you to choose from. ... more   less 
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Also Known As:
Porth Avallen St Austell
Hotel Porth Avallen
Porth Avallen Hotel St Austell, Cornwall

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