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49 - 54 of 2,114 reviews
Reviewed 3 weeks ago

A superb hotel surrounded by the most spectacular sea views and gardens. Staff are courteous, polite and helpful and go out of their way to ensure a wonderful stay. Dinner in the Bay View Restaurant was excellent, and breakfast choices numerous even if vegetarian. Looking forward to a staying again.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dstock939023
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 2 weeks ago

Many thanks for your excellent 5* review, I was delighted you enjoyed all aspects of your break with us. I was particularly pleased to read the comments regarding our staff, thank you.

I hope we can welcome you back soon.

Kind regards,

CBH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

We have used this hotel for 6 years as a base for our yearly golf tournament ' Absent Friends ' (Raistrick / Rostrom ) trophy.
The positives are as above and the only concerns were that the total costs were high when considering that we are all retired and living on fixed pensions.
However we did think that the positives could outweigh this negative if the weather remained good.

Date of stay: September 2019
  • Trip type: Traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank dpj1941
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review Carlyon Bay, I am delighted that you and your group continue to enjoy the Hotel and facilities.

We look forward to welcoming you back next year.

Kind regards,

CBH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago via mobile

What stands out the most from our stay is the exceptional staff - efficient, polite and everything done with attention to detail. The setting is beautiful and hotel is very well kept and spotlessly clean throughout. Food was fantastic. Our room was quite basic for the cost and found the bed rather uncomfortable but this was not enough to ruin a lovely stay.

Date of stay: September 2019
Trip type: Traveled as a couple
Thank KateB512
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 2 weeks ago

Thank you for your fantastic review, your comments regarding our staff were a pleasure to read, thank you. I was delighted to see you thought the food fantastic. I will pass your comments on to our housekeeping department regarding the bed.

We look forward to welcoming you back soon.

Kind regards,

CBH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

My husband and I have been staying twice a year at this hotel for many years now and we still
enjoy our visits very much. The facilities are excellent and the staff are always very friendly and
welcoming.

W
elcoming

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank williamsr422019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 2 weeks ago

Thank you for your 5* review I am delighted that you continue to enjoy your breaks with us. It was lovely to hear that you always find our team to be friendly and welcoming and the facilities excellent.

We look forward to welcoming you back soon.

Kind regards,

CBH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 3 weeks ago

In general an excellent stay as usual. However, we were very disappointed with the de-luxe room and felt that it was not worth the premium rate for this. In particular, no mention was made of the room balcony being shared by three other rooms when making our booking. As a result we had to keep shutters largely drawn and this interfered considerably with the sea view and made the room quite dark. We will no doubt come again but will not be choosing this "deluxe" alternative. We do feel that the limitations of the room in this regard should have been made quite clear to us before taking our booking.

Date of stay: September 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Malcolm B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BrendHotels, Guest Relations Manager at The Carlyon Bay, responded to this reviewResponded 2 weeks ago

Thank you for taking the time to review Carlyon Bay, I was delighted to see you had an excellent stay as usual.

Our balcony deluxe rooms are always in high demand and enjoyed by the majority of our guests, I am sorry that the room was not described to you efficiently, our reservations manager will be more than happy to assist you in selecting the perfect room for your requirements for any future bookings.

We look forward to your return.

Kind regards,

CBH

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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