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“Disappointing :(”
Review of East Meets West

East Meets West
Ranked #105 of 152 Restaurants in St Austell
Cuisines: Chinese
More restaurant details
Restaurant details
Dining options: Late Night, Delivery, Reservations
Description: http://www.chineserestaurantinstaustell.co.uk/By far the best and tastiest Chinese food in the town and should be represented
Reviewed February 27, 2014

the service was terrible and the staff were very rude and abrupt. with the buffet if you have any left overs they weigh them and charge you £5 per 500g when the buffet was £15 to start with. the food was nice but that was the only positive

1  Thank morgan s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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114 - 118 of 174 reviews

Reviewed February 22, 2014

Having recently moved to the area we were looking for another good Chinese. This is the closest one to us, so we gave it a try despite some poor reviews. we collected our first order. Starters were good and standard quality. The mains were tasteless, and ended up in the bin. A few weeks later it's Valentines night and with 2 babies we decide on another night in, but thought we would give it another try to be fair....ordering different items....we collected our order, but it was a shambles, the order was wrong, people who ordered after us got their order before us, and we waited nearly an hour....and the recompense was a bag of prawn crackers. the starters were ok again, the crispy duck was ok. My partner vomited though the night. Like a fool, and unable to drive but fancying a take away, I thought "3rd time lucky"...and called to order a delivery....after a torcherous address debacle where I was told my house didn't exist by the girl, I managed to place my order...to be told "that will be cash on collection", I asked couldn't I pay on card as you can everywhere, and in the restaurant. "NO CASH ONLY ON DELIVERY" was barked down the phone. I mentioned that it doesn't mention this on their flyer/menu, are you sure I can't pay on card or cheque...to be told "So you will be cancelling your order then or what?"....so that was it, order cancelled, no take away and no return....poor food, poor attention to detail, poor service....the bad reviews on this place seem to be well founded. Such a shame.

    • Value
    • Atmosphere
    • Service
    • Food
1  Thank Helen N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 16, 2014 via mobile

This used to be the best takeaway around! Had this Chinese as a special treat for valentines and it was really horrible! The BBQ ribs were fatty and in a gelatinous orange sauce that tasted like sweet and sour. The satay chicken was very pink/bordering under cooked and gummy. The vegetarian mixed starter was nice but very greasy. I won't be returning again. Such a shame

Thank Shonahscott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 15, 2014

I have visited this restaurant before and thought it was very nice, so nice in fact I decided to take my partner there for our valentine’s meal. This restaurant proudly hosts an "all you can eat" buffet which is what I and my family had the first time we visited and was very nice. However on this disappointing visit they neglected to tell us upon booking that they would not be hosting the buffet tonight (this was the whole reason we went as it’s the only buffet that I know of in the area) the waitress abruptly told me the words... "No buffet tonight". I politely explained that we not informed of this when we called up and booked and this was the whole reason I chose this Chinese out of the other 100s that Cornwall has to offer. She was not willing to give explanation instead 3 separate waitresses came over to the table to try forcing us drinks. We were not the only couple that had experienced this either. It all ended with me and my partner walking out of the restaurant not only because there was no buffet, this would have been fine if the staff had the first clue about customer service!
Very disappointing this time!

    • Service
Thank 123Nate92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 7, 2014

Not very good, and disappointing. The service was not very efficient and the food tasted like it been reheated. Very disappointing.

1  Thank BennyCornwall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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