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“Food great, service dreadful.”

Kingswood Bar & Restaurant
Ranked #4 of 149 Restaurants in St Austell
Certificate of Excellence
Price range: $6 - $21
Cuisines: European
More restaurant details
Restaurant details
Good for: Special occasions
Dining options: Late Night, Breakfast, Delivery, Reservations
Description: An informal bistro style dining experience on the outskirts of St austell, serving amazingly fresh local fish & shell fish, meltingly tender Cornish steaks and interesting European dishes. We look forward to welcoming you...
London, United Kingdom
Level 3 Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 12 helpful votes
“Food great, service dreadful.”
Reviewed August 20, 2013

We were a party of 4 adults out for an evening meal. We had booked a taxi to drop us at the restaurant at 7.45 and collect at 10pm. We were shown to our table immediately and asked if we wanted drinks, which we declined. Our starters came very quickly, but then we waited for a long time before our mains were served. it was so long that we asked the waiter if we had been forgotten. We had hardly finished that course when we were asked if we wanted the dessert menu. We said we would appreciate a break.We were then left too long again, and had to ask for the menus. We made it known to the waiter that we had only 15 minutes left before the taxi arrived, so we asked for our desserts and the bill at the same time. The gentlemen of the party went to the bar to sort out the bill and in the rush to keep our taxi from waiting one of our friends left his house keys on the table. He didn't realise until we reached home, and he had to ask the taxi to return to the restaurant to collect them, incurring another fare. The food was very good, and the surroundings were pleasant, but the poor service really let the place down and spoilt our evening, especially at the end. There seemed to be no co-ordination between the waiting staff. We note that other customers have commented on this poor service as far back as last year. It is a shame that these comments do not seem to have been taken notice of.

  • Visited August 2013
    • Value
    • Service
    • Food
Helpful?
Thank Rachel R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,121 reviews from our community

Visitor rating
    805
    194
    74
    34
    14
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Aldershot, United Kingdom
2 reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“nice surprise”
Reviewed August 19, 2013

Clean, modern style restaurant, Reasonably priced with a bottle of Muscadet under £20.00. Volume operation but does what it says on the tin really. Desserts a bit uninspiring but everything fresh and well presented. Nothing to criticise but also little to rave about...

Visited August 2013
Helpful?
Thank NickJulieBestyLulu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sutton Coldfield, United Kingdom
Level 3 Contributor
18 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“Great place to eat”
Reviewed August 19, 2013

Very good restaurant. Good menu, great food, reasonably priced, excellent staff. We hadn't booked, but a table was found for us. The food was really good, with a good choice. We were asked to sit in the front lounge area with a menu to order from. We were then given the option to go to the table or wait in the lounge area, because we weren't having any starters, and it would be about half an hour. We waited in the lounge area, and were then called when our meal was ready. All in all a very good experience.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Linda D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
st austell
Level 2 Contributor
6 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 14 helpful votes
“kingswood in St Austell Cornwall”
Reviewed August 14, 2013

Extremly friendly family orientated restaurant. Great food using local produce cooked to perfection by Tom, the head chef.
Nice environment. Happy staff who meet your every need.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank jennywren38
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mevagissey
Level 3 Contributor
14 reviews
9 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great evening - again!”
Reviewed August 13, 2013

Great food again - I love this place. Has to be the best dining experience in the St Austell area and I'll be back for more, hopefully in the near future!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Julia13Mevagissey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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