My partner and I have just returned from a three night stay at the Cornwall and what a thoroughly relaxing and enjoyable three days it was. We arrived on Sunday afternoon and were immediately impressed with the surroundings and the professionalism of the reception staff. The hotel has a welcoming feel about it and we were given all the info we required. We were directed to room 136 overlooking the gardens but wanting to make the most of the view we asked to move to the higher floor, this was done without question, nothing was too much trouble.
The room was light and airy, spacious, well decorated and clean. The beds are really comfortable with feather pillows and proper duvets (not quilts).
We ate that evening in the arboretum restaurant and the food was very good, the staff attentive yet not intrusive and the whole experience most enjoyable. We ate there again on Tuesday evening and the food was even better. We only had breakfast on one morning as we are not really breakfast people, it was served promptly and was very nice, I opted for cereals and fruit from the breakfast buffet and my partner had poached eggs and bacon which is served from the kitchen not from a hot buffet as suggested in another review.
I went for a pleasant swim on the Tuesday afternoon and found the spa to be very clean, very well presented and the staff very welcoming and helpful.
We took our two dogs with us and found the hotel to be very "dog friendly" and the spacious balcony served us well for dog beds and dog bowls and the like, we were also put in a room near to an exit to the gardens which made life much easier than traipsing through the hotel reception area with the dogs.
The prices of food and drink are comparable to that of any hotel of this type, not over priced and one doesn't mind paying a tiny bit more if the service backs it up, which it did.
We will be returning to the Cornwall, it's a great place to escape to and as we live only 20 minutes away it is ideal.
Running a busy hotel/restaurant/bar can be pretty demanding, I know, it's what I do, and I have to say the Cornwall hotel and spa does it right. Since some of the earlier reviews have been written a new operations manager has taken over the day to day running of this hotel and seemingly after only a few weeks he is working wonders. We saw no evidence of any of the negative points in earlier reviews and wish the team every success in the future. Trust me, it's a great place to stay.
- Official Description (provided by the hotel):
- Relax, unwind and rejuvenate in the luxurious surroundings of The Cornwall Hotel, Spa & Estate; an exquisite 4* hotel & spa set in 43 acres of tranquil, wooded parkland in St Austell. Just a breath away from many of Cornwall’s most popular sandy beaches and attractions; The Cornwall Hotel is the perfect base to explore the best of Cornwall. ... more less
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- Also Known As:
- The Cornwall Hotel, Spa & Estate St Austell