The website states " this 4-star guest house offers a blend of charming period character and modern comfort and luxury, with free Wi-Fi available throughout", so we was very disappointed to not be staying within the house but was located in what appeared to be the original garage of the house which was converted, room no 6. The room had no wardrobe or remote for the TV, also we could not access the wi fi, James did advise that this may happen and we would need to go in the main house. We did ask to be moved to the main house as there were empty rooms but James advised that they were allocated to guests the following night so was not prepared to move us. We found this very unhelpful and could not understand the reason given as we were not given a allocated room number prior to our arrival so why would other guests? There is no mention on the website of the possibility that you may not be staying in the main house or any photos of the converted garage. Disappointed...
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- Also Known As:
- Sunnycroft St Austell, Cornwall