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The Waterwheel Inn
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Reviews (520)
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All reviewsblack labradortree fernseden projectlovely gardenlost gardens of heliganfriendly hostswarm welcomestayed for nightsan evening mealtea and coffee making facilitiesenjoyable stayfull englishcomfortable rooma lovely place to staybreakfast was deliciouswell worth a visitlocal attractions
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Reviewed August 2, 2011

We checked in to the waterwheel which is more of a hostel than a 'country inn'. We were shown to our room which was grotty, the sheets were stained with yellow and there was a big hole in the wall. We had to go and ask for towels as they hadn't put any in our room. There were lots of insects in our room on arrival and the plaster was peeling badly in the bathroom. We thought we would manage with the standard with it being for just one night, however when we went to bed (early as we had a big day ahead of us) the people next door had their tv on until the early ours and their bed was banging on our wall all night. When the toilet flushed in their room is sounded like it was in the room with us. We went downstairs to complain but there was nobody there, they don't even have a reception. The walls are paper thin so don't expect a decent nights sleep. We got up early so we could get out of the place and the owners were nowhere to be seen. We had to wait until 8.30 for them to arrive at the inn and when we complained the scruffily dressed male owner just said it wasn't his problem. We asked for a discount on the room and he said it wasn't his problem that the room next door were noisy, even though it was their issue that the walls were so thin. So we left having to pay out 60 pounds for a scabby room in a scabby B&B. We will not be returning and we advise u not to stay there too! The pictures on their website look nothing like what u get!

  • Stayed: July 2011
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13  Thank TAMember06272013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
frithsoken, Owner at The Waterwheel Inn, responded to this reviewResponded August 12, 2011

This review has numerous false allegations. The walls are standard construction, 6" insulated studwork. We arrived no later than 8.15am from our mobile home which is next door to the Inn. Our sheets are professionally laundered and are of a good quality. The comment regarding scruffiness is personal and untrue. We do not dress like hotel staff and do not have a Reception as we are a bed and breakfast establishment. If this couple required these services then they need to be more realistic with their budget when booking accommodation. The only insects would have been possibly flies as the windows were open. The gentleman next door had been genuinely ill in the night which they were aware of but obviously had little sympathy for. The couple could have rung us if they had concerns. These people made no complaint about the room while they were here and obviously had a bad nights sleep and did not want to pay. These comments are therefore vindictive and untrue.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 27, 2011

Our first impression was disappointment. However, the new owners are aware of the shortcomings of this small friendly hotel and are addressing the needs for some renovation.
The staff were extremely welcoming and could not do enough to help and make us feel at home, joining us and other guests for an after-dinner chat in the conservatory. The full English breakfasts were substantial and the owners were prepared to offer alternatives such as poached egg or fried bread, if requested. The 3 course dinner option was very well priced at £14.95 and the portions were good. They also offered a la carte alternatives.
The location is extremely convenient for the Eden Project and the Gardens of Heligan and the nearby resorts were also very good.

  • Stayed: July 2011, traveled as a couple
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3  Thank Bohnjarton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 9, 2011

Stayed here for a few nights at the beginning of June. The welcome was very friendly and Mark and Francesca could not do enough to make our stay a happy one. We ate in the restaurant both nights we were there, the food was excellent, and the full English breakfast was the biggest we have ever seen. Lovely location the gardens are well worth looking at, rooms comfortable and ours had a lovely view over the patio and gardens. An ideal place to stay to visit other places in Cornwall such as The Eden Project and The Lost Gardens of Heligan both are just a short drive away.

  • Stayed: June 2011, traveled as a couple
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6  Thank RobertandGloria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 2, 2011

We arrived very late one evening, having not booked accommodation, happening upon this place and were welcomed in to stay and dined at the restaurant. The food was great, especially the deserts (good old English classics rendered perfectly) and the service very friendly. Our stay was very comfortable (awesome bed!), the servings for breakfast enormous (they even ran out to pick up some more eggs for us) and were really helpful with recommendations for places to visit in the region. This is definately a lovely place to stay with many of Cornwall's highlights nearby.

  • Stayed: May 2011, traveled as a couple
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3  Thank SimonS61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2011

My wife and I stayed here on our trip through Cornwall, and were very happy with the rooms, food, setting, and owners. Mark and Francesca were friendly and hospitable, the room was immaculate and comfortable, and the food was spectacular. The Waterwheel Inn is a great base from which to visit the Eden Project, and has its own great little garden to boot. Rooms and food were very reasonably priced and excellent. Mark told us about the little Chapel and the Druid's Chair just at the end of their property, and we greatly enjoyed our walk. We look forward to returning for longer when we come back to Cornwall to visit the Lost Gardens of Heligan and return to the Eden project.

  • Stayed: May 2011, traveled with family
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9  Thank SteveComp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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