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“Friendly service, nice room, excellent food.”

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Penventon Park Hotel
Ranked #1 of 2 Hotels in Redruth
Certificate of Excellence
London
Level Contributor
143 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
“Friendly service, nice room, excellent food.”
5 of 5 bubbles Reviewed August 15, 2013

Stayed at the Penventon Park for 2 nights on a very good Travelzoo offer. Without exception the staff were friendly and helpful, while the location was great - easy to find but well away from busy roads. We were in a garden room in a newish part - I'd recommend upgrading to one if you can as they are of a good size. One of two cosmetic elements could have done with a little attention - slightly sticking door, unfinished skirting in the bathroom - but overall the room was nicely designed, very clean and comfortable.Wi-fi worked well in the room - fast enough for streaming TV. The previous occupants had left the safe locked (but empty!) and housekeeping were up in a flash to get it open for us.
Our deal included a dinner in the restaurant and the quality of the food was excellent, as were the hearty breakfasts on the two mornings.Restaurant service wasn't the fastest in terms of meals arriving, but I think this was because everything was cooked fresh - the epitome of good, slow food. As with the rest of the hotel the staff in the restaurant were friendly and helpful. We'd definitely stay again.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ExPunkLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penventon, Manager at Penventon Park Hotel, responded to this review, August 16, 2013
Firstly, thank you so much for your review. We're pleased that overall you experienced a stay at Penventon, as we'd wish for. Whilst we appreciate, not detrimental to your stay, the maintenance points are noted, and we thank you for raising these; our maintenance team are on it as we speak!
It would be our pleasure to welcome you again, and again; with this in mind, do take a look at our special offers page on our website, we are offering some great stays for the remainder of summer and into Autumn. Again, thank you for your review, it is so appreciated.
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1,184 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (334)
Date | Rating
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English first
Liverpool, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed August 13, 2013

Stayed overnight for business. My room was small but had everything. The staff were always available, friendly and very helpful. We had dinner and breakfast at the Hotel. Food was very good. I would recommend the restaurant and hotel.

  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank T A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penventon, Manager at Penventon Park Hotel, responded to this review, August 16, 2013
They say "never mix business with pleasure!" but I'm afraid we do try to do this for our business travellers. Why shouldn't you have a nice room and food after along working day?! We're really pleased that you enjoyed your stay, and we hope to welcome you again in the future. Everyone's time is precious, therefore we're appreciative that you took time to place your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Redruth, England, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 13, 2013

We booked for a night away for our anniversary, When i booked i thought it would be a standard room, but when we checked in it had been upgraded to the Garden suite, The room was lovely nice large bed, sliding door to the patio, so you can sit out and have a cuppa. Bathroom very large and clean.
All the staff were Brilliant, couldn't do enough for you, Matt took out order and through out the evening checked our table, He and the waitress made our evening. Both our meals were fantastic. For our anniversary they bought out a cake with a sparkler which really made the night, which i thought was really thoughtful. Breakfast was lovely plenty of choice, from cooked breakfast to smoked haddock etc.
Overall it was a lovely evening and wish we could of stayed longer. But will go back soon :)

Room Tip: Garden room a nice and big.
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  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Anne F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penventon, Manager at Penventon Park Hotel, responded to this review, August 16, 2013
It's sound like your stay was short, but sweet! We're finding that many local people are making Penventon their "staycation" hotel of choice; which is really great. We're all so busy these days, we should take time out for ourselves once in a while. Don't leave it too long, before coming back to see us; check out our "just a night away" page on our website; we'd love to welcome you back soon.
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London
Level Contributor
74 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 bubbles Reviewed August 12, 2013

I recently spent a long weekend in Penventon Park Hotel. A delightful experience. Attentive and helpful staff for whom nothing was too much trouble. A delightfully quiet room in the Garden Wing and a quite exceptional restaurant with staff who for once had been properly trained; a rarity in so many hotels in this day and age. The Galleries Restaurant does not appear to have a separate listing so I will include my comments here. An excellent menu both à la cart and table d'hote. The latter, unlike so many, being different each day. Both provide excellent value for money with a correspondingly good wine list that had some good value wines on it including from Cornwall. Breakfast was exceptional. Unlike so many, there was a variety of cooked and cold dishes. Bread at both breakfast and dinner was freshly baked and the breakfast pastries were superb. All in all a very pleasant stay which I look forward to repeating.

  • Stayed August 2013, traveled solo
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank TempusLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penventon, Manager at Penventon Park Hotel, responded to this review, August 16, 2013
We're so pleased that you had an enjoyable stay, and we thank you for taking time to review.
Penventon has always been a destination venue for good food and wine, and your review reflects this. After 45yrs of providing excellent hospitality, we hope to continue for another 45! You're review helps other travellers see a genuine critique of our hotel, for which we are delighted. Please do visit us again in the future, it will be our pleasure to welcome you back.
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Crewe, United Kingdom
Level Contributor
85 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
5 of 5 bubbles Reviewed August 5, 2013

We have just returned from staying at the hotel. We cannot praise it enough from the lively comfortable room to the really efficient and friendly staff. We had breakfast each morning served by happy and friendly staff. We ate dinner many times and were always made to feel special. The meals were delicious. Congratulations to Matt, Richard and the team for making our stay most enjoyable.

Room Tip: We stayed in a garden suite which is ideal if you struggle with the stairs.
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  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MARGARET K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penventon, Manager at Penventon Park Hotel, responded to this review, August 27, 2013
Margaret K, a review such as yours makes what we do all worth while. Our ethos for traditional customer service is literally lived and breathed through our ranks, from The Pascoe Family to every member of our team. We always aim to meet and ideally exceed guests' expectation of their stay; we're so pleased that you enjoyed your stay with us, and it would be our pleasure to welcome you back in the future. Thank you again for your kind words of endorsement.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wellington, New Zealand
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 1, 2013

We stayed 2 nights and found the hotel reasonably good in terms of amenities, service and value. We ate at the restaurant one night, couldn't quite understand the need to make the food and wine choice while having a pre-dinner drink in the bar, felt that it took some of the dining pleasure away.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debjess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Penventon, Manager at Penventon Park Hotel, responded to this review, August 16, 2013
Guests comments and suggestions help us to ensure that we are providing products and services as you would like them, and therefore, we appreciate your feedback. In answer to your question: I think we've always offered menus with pre-dinner drinks in the bar, so that guests have an opportunity to relax and don't feel rushed through to the restaurant. Your satisfaction is paramount to us; Therefore, In future, please feel free to come straight through to the restaurant, our Maitre D will be pleased to welcome you.
We are pleased that you enjoyed your stay, and we do hope that we will be given the opportunity of welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
nottingham, England
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed July 31, 2013

We stayed here for 4 nights as part of a travelzoo deal and were incredibly impressed by the quality of service. We ate 3 times at the hotels restaurant and enjoyed a wonderful 3 course meal on all 3 nights. Its a refreshing change to be served by staff who really know their wine and food. The maitre d' (whos name we forgot to ask) was really friendly and we felt she was an asset to the hotel. All reception staff were warming and welcoming.

We had a cream tea as part of our deal and the hotel very kindly made it available to 'take away' so we could enjoy it on the beach in the sun although there is a lovely seating area at the front of the hotel. Room was in the garden area and was very comfortable and quiet.

Well done Penventon!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TomT093
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Penventon Park Hotel

Property: Penventon Park Hotel
Address: West End, Redruth TR15 1TE, England
Location: United Kingdom > England > Cornwall > Redruth
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Redruth
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Penventon Park Hotel 3*
Number of rooms: 65
Official Description (provided by the hotel):
This Georgian Mansion, just minutes from the A30 boasts Guestrooms, Aphroditie's Lesuire Spa & Dining Gallaries Restaurant. Guestrooms are appointed to a very high standard offering single and double en - suite accomodation. We have twenty newly built Garden Suites with beautiful Spanish Marble bathrooms. The majority of all other bedrooms are completely refurbished to a very high specification. All rooms have colour TV, including Sky TV, direct dial telephone, controllable central heating and tea / coffee making facilities. ... more   less 
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Also Known As:
Penventon Park Redruth
Hotel Penventon Park
Penventon Park Hotel Redruth, Cornwall

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