Our experience at Talland Bay
View 10/10 fantastic for where it is
Garden 10/10 magical, wonderland
Hotel 08/10 almost perfect, too warm, no air conditioning
Room6/10 room 21 too small, no anti scald device on shower; if not careful could severely burn. This is so simple to correct with a pre-set mixer on the hot supply under the bath. Bathroom tiling was not up to professional standard
Food 9/10 fast but steak only went up to sirloin, expected and wanted fillet from such a nice place
Service 9/10 slow on clearing used items on table when staff available
Staff 10/10 very friendly
Value for money 8/10 room overpriced, drinks a little too much, food OK
The whole experience 8/10 would have been 9/10 if owners more welcoming
Owners, disappointingly unfriendly and somewhat arrogant
Yes I am referring to Vanessa and Michael. Michael who I unwittingly referred to as the chef to Vanessa (as he was always in a chefs white jacket and only time we saw him was at meal times) overheard and was very abrupt in telling me not to call him chef; twice. I did not know him as the owner! Well, if chef is to demining then he should consider that the hotel would not function on the scale that it does with just the owners; staff are important! We arrived in a £36,000 (13 reg) VW Transporter Kombi 4x4 and I felt as if we were being looked down upon as we were not Richard and Judy – if you get my drift? At the time of leaving and checking out we paid Vanessa her second compliment by saying we loved her inspiration, flair and imagination for design and told her that we worked closely with top interior designers and that her tastes were on par and very professional – she almost ignored us when Michael turned up and the pair of them just walked into the garden to look at some tree without saying any form of goodbye – very sad as we were considering this magical place for our Christmas break.
We have stayed in much bigger and better hotels, stately homes, etc. and have paid a lot more money. But what make this hotel so special is the interior design and the wonderful garden. Message to the manager – please ensure that Michel and Vanessa read this and comment in person!!
- Official Description (provided by the hotel):
- Situated in a magical location overlooking the bay this is a very special hotel privately run with caring attentive owners and staff whose aim is to please. We have an elegant 2 star AA rosette restaurant with sliding doors where, weather permitting you can sit on our terrace and enjoy the views. You’ll know you’re somewhere special as soon as you arrive at Talland Bay Hotel. ... more less
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- Also Known As:
- Talland Bay Looe
- Hotel Talland Bay
- Talland Bay Hotel Porthallow, England