Garden Suite (room 30) is a good size, very well furnished and comfortable with excellent TV. An overpowering aroma from a plug-in air freshener and lack of fridge were bad points, as was the stern notice warning guests not to drink red wine in the room for fear of expensive spillages. The small patio immediately outside is next to a gravel drive that all cars use to enter the car park, so not really private. The sea view is limited. The bathroom is a good size but hardly luxurious, there is no shaver point.
On arrival we were offered the choice of dinner in the restaurant, (which were told was likely to be busy) or the brasserie that is actually a small conservatory next to the bar and does not look inviting, it lacks atmosphere. The restaurant menu was limited so feeling hurried, we chose the latter.
The public areas are clean and smart with interesting artwork. The bar however was soulless and pre dinner drinks were served and taken in a solemn, awkward mood. Two regimented rows of tables and chairs do little create an informal ambience.
At dinner the service was inconsistent and the food poorly prepared and presented. The “special” sirloin steak in pepper sauce arrived crammed on to the plate with no finesse, it was unappetising and the meat rare, not medium as requested. The homemade burger was served pink, (no choice had been offered) and lukewarm, again piled on a small plate that made it impossible to deconstruct and eat comfortably. The paper napkins and poor table setting were more bar snack than £30 per head brasserie.
Our polite requests to rectify the problems with the food were not well received by the waitress who had been perfunctory from the start and as we learned later, was the proprietor. Her response when we elected to cut our three night stay to one was “I think that’s best”, no apology or attempt to rectify the situation and encourage us to stay was made.
The room price, with dinner is on a par with four star hotels that offer more facilities and in some cases better locations. The drinks prices are higher.
The casual indifference of the proprietor made us feel unwelcome, ask for problems to be addressed at your peril.
- Official Description (provided by the hotel):
- Situated in a magical location overlooking the bay this is a very special hotel privately run with caring attentive owners and staff whose aim is to please. We have an elegant 2 star AA rosette restaurant with sliding doors where, weather permitting you can sit on our terrace and enjoy the views. You’ll know you’re somewhere special as soon as you arrive at Talland Bay Hotel. ... more less
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- Also Known As:
- Talland Bay Looe
- Hotel Talland Bay
- Talland Bay Hotel Porthallow, England