It's amazing position on the cliff tops on The Lizard, our favourite part of Cornwall, has drawn us back to The Polurrian time and time again since first discovering it in the early 1990's. A change of ownership in 2005 disappointed us so we have not been back since then but when we heard it had changed hands again and some overdue investment was being made, we thought we must give it another chance.
True, the old place has been refreshed with a modernised lounge and our sea view first floor room has been beautifully refurbished with en suite bathroom to match although why the bath has been left on a plinth, we are not sure. Also, there was a fairly common fault found in many hotel bathrooms with a loose toilet seat and lid which would not stay in the raised position which especially at night involves quite a tricky manouevre for we men. Still our room was kept very clean and we slept very well in the comfortable bed. Pity there was no kettle or hospitality tray although I believe one would have been provided on request but really you shouldn't have to ask.
We were told that bookings were taken only on a bed and breakfast basis with dinner bookable if required and this proved a blessing in disguise. We tried dinner on the first night but it was very over priced at £34 for three courses plus drinks and even extra for coffee. For that price we would have expected rather better quality and service which was OK but no more. On top of that, the glass of wine I wanted was unavailable and they had no rump steak. I was offered t-bone but at a supplement which we thought was a bit of a cheek considering the non-availability of rump which you would expect establishments charging high prices to have in stock. So after that we ate out, declining to spend nearly £90 for two per night for pretty ordinary fare. The breakfasts were adequate but not special.
The restaurant has been refurbished and has a lighter feel and still has its spectacular views but, with the removal of the carpet, the tables are somewhat rickety on the parquet floor and it does make the room noisier. We were surprised that the hotel still has no lift which was promised under previous ownership.
So, we had a somewhat mixed experience. It is still early days under new ownership so perhaps things will improve but we were concerned that the hotel seems to be focusing on families and catering for children which isn't something we older folk necessarily wanttoo many of when we are on holiday. Also the hotel certainly lacked the "warmth" and friendliness which was the hallmark of the Polurrian of a few years ago. In those days, many of the staff were local people who obviously took a pride in the old place but we didn't really get an opportunity to talk to any this time round.
- Official Description (provided by the hotel):
- Perched on the cliffs amongst 12 acres of gardens, this quintessential luxury family seaside hotel offers stunning views across Mounts Bay and the Atlantic Ocean beyond. All of the public rooms have a sunny, welcoming feel, whilst bedrooms feature fluffy towels, super comfy beds and spectacular views. You will find an array of child friendly facilities including a complimentary Ofsted registered crèche for younger children and the Blue Room for the over eights. The restaurant features unpretentious dishes prepared with the finest seasonal and locally-sourced ingredients. There is a comprehensive range of facilities and activities on offer from the sanctuary of the Purity SPA to the newly resurfaced tennis court and the refurbished indoor swimming pool. ... more less
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- Also Known As:
- Polurrian Hotel Mullion
- Polurrian Bay Hotel Mullion, Cornwall