Typical English pub in very pretty village, nice room, some peeling paint but very clean with good extras (tea/coffee, hairdryer, bottled water), very comfy bed, tasty breakfast (best bacon ever), rattler on draft = nice stayMore
Typical English pub in very pretty village, nice room, some peeling paint but very clean with good extras (tea/coffee, hairdryer, bottled water), very comfy bed, tasty breakfast (best bacon ever), rattler on draft = nice stayMoreShow less
Thank you "lovely Lady" for recognizing just what we aim to be --a typical Cornish pub. So pleased you enjoyed your stay with us and appreciated the food ,all home cooked and bacon locally sourced.
As for the bit of peeling paint--you are right and this is to be fixed after horrendous storm damage which left us with a badly leaking roof. All repaired now thank goodness.
Hope you come again as you know just what to expect from a small country inn and you are just the appreciative guest we love to welcome.
Went in for food but they had stopped serving at 3pm. Menu was still on the table and looked very inviting. Will visit again when back down that way, as really want to try the food. Very friendly staff.
We are sorry you missed our food service so do come and see us again. We serve food from11am until 3pm and 6pm until 9.30pm.
We appreciate that you reviewed us favourably on the strength of our friendly staff and being dog and people friendly. Thank you so much.
The accommodations were good; the atmosphere even better; and, the breakfasts prepared by Lewis were good and personally, pleasantly served. He even prepared a breakfast-to-go so that we could eat it on the train back to London
Thank you gentlemen .We remember meeting you in the carpark and admiring your retro car.
We are so pleased you enjoyed your stay with us and I know Cristie our manager/chef and Lewis the breakfast chef were very happy to serve you well and found you such appreciative customers.
We do hope you will visit our little inn again as everyone (staff and customers) enjoyed meeting you.
great hotel in a small village great for visiting all of south Cornwall. nice pubs in village and a nice village to walk around. room was great ,staff all good,breakfast was good, free parking at hotel. this place is fantastic for a long weekend.good food served at hotel.will return.
Thank you for taking the time to say how much you enjoyed your stay in Lostwithiel and with us in our friendly inn.
We are even more delighted to think you will come again and all the staff will be looking forward to welcoming you.
We chose the Royal Oak so that we could visit a friend close by, and the reviews looked to fit our needs perfectly.
We were running late for arrival by about 4 hours, and so I called ahead to let them know. We eventually arrived at 8.45pm and were still able to find a parking spot in the car park. A welcome rarity to be able to park easily in Lostwithiel!
We were unsure of check in procedures as there are 2 bars and this obviously doubles up as reception. We were keen to get settled quickly so that we wouldn't miss dinner and have the staff hanging around waiting for us. At check in you are given a pre order form for breakfast. To keep it simple and quick we ticked for 2 full English breakfast.
We were shown to the room and we quickly dumped our bags and coats to head to dinner as they serve until 9pm.
We'd had a bit of a mare travelling to Lostwithiel and were very glad of a very tasty steak washed down with a couple of very well kept pints of Black Sheep ale.
The room we had (room 3) was lovely and comfortable. The bed was huge and very comfortable. The bedroom is very tastefully decorated and furnished. The shower room is a good size with an electric shower and pleasant complimentary shower gel, shampoo & moisturiser.
The cooked full English breakfast was of a very good quality and not swimming in grease or anything. I really enjoyed this. I didn't bother with any cereal to start. There's not a lot of choice on this front, and so I was pleased to have such an excellent cooked plate full.
The table next to us had some lovely looking toast brought out to them, and we looked forward to some of the same after our cooked. This never arrived. I wasn't sure whether we should've ticked a box for toast the night before? It was a bit of a rush. Although I'd have thought toast comes as standard when choosing the full English option. We waited for some time for someone to clear the breakfast plates so that we would be offered toast, or indeed we'd ask. No one came. The cleaning lady pottered about polishing and dusting, started vacuuming around us which we found slightly amusing in disbelief, then took away the breakfast cereals and jams. We took that as toast not being on offer and went back to our room.
Sunday carvery lunch was excellent. We thoroughly enjoyed a lovely roast sirloin of beef and all the trimmings. The roast potatoes and cauliflower cheese were really tasty.
We booked through the Royal Oak's own website, but it diverts to an intermediate; Eviivo. I always try to use a direct booking rather than an agency. At the time of booking at gave the option for the superior double at £85 B&B. Just the job. There was also the option to pre-pay dinner for an extra £10. This seemed an excellent deal, and would've been if it were honoured. Often I've found that the step up from B&B to a half board tariff if pre paid gives the best deal; an incentive. I was a little put out that firstly the £10 extra wasn't taken into account when presented with a bill for the total food. When I questioned it, all I got was the £10 knocked off the bill. This in effect does not make you pre paying for dinner any better off, and a pointless exercise! It's a bizarre set up, and I was told by the girl (who appears to work all hours under the sun) that she'd never seen that pre paid dinner option before?! But I did book direct from the pub's website.
All in all, the quality of accommodation, and food is excellent. Taking into consideration it's a pub/inn and not a hotel the service was ok, despite a couple of niggles. We were unsure of what exactly to expect. Would we stay again? Yes, as the room comfort and food quality is excellent. I'd also check there's a toast option on the breakfast order form next time!
We appreciate your positive review and your minor niggles will be addressed. It is so helpful to know where we can do better and often it is the small things that can get overlooked. Please accept this reply as an explanation and not an excuse. We learn by feedback from our customers.
Our breakfast tick list states toast but as this may get missed we agree it is better to include it as a standard item with a full English, especially as you and others rate our breakfasts so highly.
We have just begun our winter hours and offers and poor communication on our part means that an offer is passed to Evivo and we have not made all staff aware. You had a premium room which is normally £90 so it seems incongruous that an offer of dinner,b and b should be £85 for 2.
Thank you for pointing this out and we will rectify this mistake.
Sorry about the cleaner hoovering around you .This is just not acceptable and they know this We are so sorry.
As for the lovely girl who works all hours.------you will appreciate we are a small pub and we have gone to winter hours of Band B,then closed until 5pm in the week. It is only Saturday and Sunday we are open all day. The lady you saw was our Cristie who is the chef/deputy manager. Our manager Andy is also head chef so between them they act as the landlord and landlady in our small pub .Weekdays are the quieter times when they have their days off.
All criticism has been taken on board so please come and stay again so we may prove it. We were delighted to think that, on the whole,you had a good one night with us.
Stayed here just for the one night recently. Chose this hotel because it had mostly good reviews and it was good value for money. The double room was small but clean and comfortable. The staff were friendly, polite and helpful. We ate in the restaurant in the evening. The food was pleasant, no complaints here. The breakfast was very nice, cooked really well. I had the veggie option and it was by far the best breakfast I have had in a long time. I would recommend The Royal Oak for a place to stay or a place to dine. :)
We appreciate you taking the time to review us so positively .Everything you liked about our little pub are the very things we try hard to get right. We are so pleased you felt you were in clean and comfortable surroundings and that the staff were so friendly and polite. We want guests to feel it is home from home so we were grateful you enjoyed our home cooked meals.
We hope you will come to visit us again and if you do, make sure you ask for a premium room which is much larger than our standard double.
Thank you so much and it was a pleasure to have you stay with us.