The pool and access to the beach were great. Shame that the accommodation lets it all down.
Chalet A6, three bed. Inside we could smell damp and mould. No central heating. One wall-mounted fire not working. First night we slept in cold rooms on damp beds. Duvet covers smelt of tobacco. After complaining we were given blankets, replacement duvet covers, two blow heaters and the wall fire was replaced. We were offered another chalet but it was just the same. We stayed where we were. Both chalets had cold concrete floors, no underlay for the carpets.
The kitchen needed to be cleaned; doors and floor were sticky and the cutlery was very dirty with food on them. Ants in the living room and kitchen. We did no cooking, we ate out.
No hooks anywhere for coats and towels. No toaster and no hairdryer. No Porch light. And no central heating. All the things we have in a caravan, provided for us, were not in our chalet. We booked a brick built chalet too, to get a better deal. How wrong it was!
Our chalet had one view; an eight foot hedge about six feet away. The car park was too far away. Compared with a caravan, there is more room in a chalet, but that is all. I would not recommend this chalet on this park. Stick to caravans.
- Official Description (provided by the hotel):
- Family run holiday park on fabulous sandy beach. Caravans Chalets and camping in the dunes. Bars, shop etc. Many units with fab sea views. Ideal for families and kids. ... more less
- Also Known As:
- St Ives Bay Holiday Park Hotel Hayle
- St Ives Bay Holiday Park Hayle, Cornwall