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“excellent stay”
5 of 5 bubbles Review of Premier Inn Hayle

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Premier Inn Hayle
Ranked #1 of 3 Hotels in Hayle
Certificate of Excellence
pembrokeshire
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“excellent stay”
5 of 5 bubbles Reviewed June 3, 2013

We booked premier inn as very reasonable and good location for our stay and it did not disappoint as far as premier inns go this is probably one of the nicest i've stayed in rooms fresh modern and spotlessly clean and outstanding staff very polite and very helpful at all times. Would definatley stay again.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tinkerbelle2380
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy L, Front Desk at Premier Inn Hayle, responded to this review, June 5, 2013
Thank you for your review.....Im happy that you enjoyed your stay & on behalf of the team look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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654 reviews from our community

Traveler rating
    364
    190
    71
    22
    7
See reviews for
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (104)
Date | Rating
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Harleston, United Kingdom
Level Contributor
379 reviews
115 hotel reviews
common_n_hotel_reviews_1bd8 592 helpful votes
3 of 5 bubbles Reviewed May 28, 2013

This is your usual Premier Inn, good service, good rooms for the price however this was not situated very well. The Brewer's Fayre that was next door couldn't cope with the amount of people that were also there from the Travel Lodge across the road. Getting something to eat then becomes a problem as there is not many good places near here.
The place can be noisy as you can hear the water pipes, and this was known at reception.
It's just an average place to stay.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gary T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy L, Front Desk at Premier Inn Hayle, responded to this review, May 30, 2013
Thank you for taking the time to review your stay. I am sorry you experienced proplems in the Brewers Fayre but for future reference there are several eating places in town, chinese/indian/italian a farm restaurant about 5-10 mins away & most of the pubs serve food/snacks and the water noise you experienced is actually from the river out back when it rains it can become a little noisy with the flow if you contact us we can put you are in a front facing room & help you with directions for restaurants etc.
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Pangbourne, United Kingdom
Level Contributor
364 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
5 of 5 bubbles Reviewed May 28, 2013

Staff very friendly and helped with finding somewhere to eat as restaurant next door was full, room very clean and comfortable as usual although they seem to have a problem with the pipes as you could hear water running at night

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dianne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy L, Front Desk at Premier Inn Hayle, responded to this review, May 30, 2013
Thank you for your review you stayed at the same time as my previous response guest
The water noise is from the river if it rains hard the river flows stronger as I mentioned to the other respondant if you contact us before your stay we can make sure you are in a front facing room.....I hope this did not dissapoint you too much & hope to welcome you back soon.
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2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed May 21, 2013 via mobile

You tend to know what you're getting with Premier Inn hotels and it's no different here. The rooms are clean, reasonably comfortable and are designed with time being spent elsewhere. However, I was travelling around Cornwall and used other Premier Inn Hotels and this one has been left behind when it comes to their TV's. they still have 14" standard CRT which these days is unacceptable and differs from the PI in St Austell which had lovely 32" wall mounted LCD/LED TV's.
This why I have dragged the score down to average. Didn't try the restaurant, although my friends and I did go in there at 11.45pm on a Wednesday night to be told that they had closed the till.

Stayed May 2013, traveled with friends
Helpful?
2 Thank Tim P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy L, Front Desk at Premier Inn Hayle, responded to this review, May 30, 2013
Thank you for your review which hits on a topic in hand, we are hoping to have a refurbishment in the not to distant future so watch this space.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed May 15, 2013

Staff so friendly, room spotless, restaurant service and meal excellent, what more can you ask for £40 a night!!!!!! All premiers are excellent value and the standards are very high. Why pay more and perhaps get less!!!

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Bruce H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy L, Front Desk at Premier Inn Hayle, responded to this review, May 15, 2013
Thank you for your kind review the team are happy you enjoyed your stay & look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arundel, United Kingdom
Level Contributor
303 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 132 helpful votes
3 of 5 bubbles Reviewed May 13, 2013

Stayed over Bank Holiday weekend.
Booked via internet but couldn't choose a quiet room so had to call and request it.
Easily accessed from the A30 dual carriageway. Close to a Shell petrol station (free cash machine) & a Retail Park with M&S, Next & Boots.
Hotel/Pub car park large and free, spaces a bit narrow.
Warm welcome from Joy.
Allocated room 56, at far end of long corridor at the back of the hotel. Supposedly their quiet room, it is adjacent to a small weir/waterfall and whose noise kept us awake, not helped by a very uncomfortable bed. The room itself was not up to Prem Inn's usual standard, feeling old and tired. Some blackening of bathroom mastic sealants. No aircon but heater worked fine.
That end of the corridor smelt damp.
No other rooms available for us to move to so endured a sleepless night with poor mattress and the rushing water noise outside. Moved us next day to room 40, which was clean, tidy, much fresher, much better mattress and no outside noise. 100% improvement. Room cost for first night was refunded under the 'Good Night Guarantee', no quibble.
Adjacent Brewers Fayre provides choice of hot or cold breakfast. Good range and value.
Premier Inn's tend to be located near main roads and rooms that side of the building can suffer. It was a surprise to us that having requested a quiet room away from the road, we were unfortunate to be given the room with the water torture!

Room Tip: Best go for upper floor at back but no further than room 50.
See more room tips
  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OutnAbout007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy L, Front Desk at Premier Inn Hayle, responded to this review, May 15, 2013
Thank you for your review.. Im sorry for the problems you experienced & are glad we managed to improve your stay & prove that the good night guarantee is not a fallacy. We are hoping to have the hotel refurbished in the not to distant future & look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level Contributor
54 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 bubbles Reviewed May 8, 2013

Stayed for 5 nights over Bank Holiday and had a real good time on our break to Cornwall. This was helped by the friendly and efficient staff at the Premier Inn. The room was clean and serviced well, as we expect from Premier Inn. (Maybe the only downside was the bulky TV with no guide or teletext). Lots of parking. Great Brewers Fayre next door. Particularly valued the welcome received when in and out of the hotel by Joy and Michelle. Will stay again as long as the price is good value.

  • Stayed May 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TripRaterUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Joy L, Front Desk at Premier Inn Hayle, responded to this review, May 9, 2013
Thankyou for your review..... Both Michele & myself are blushing as for the tvs we are hoping for a refurb in the not too distant future so on behalf of the whole team we look forward to welcoming you back soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Premier Inn Hayle

Property: Premier Inn Hayle
Address: Carwin Rise, Hayle TR27 5DG, England
Location: United Kingdom > England > Cornwall > Hayle
Amenities:
Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 3 Hotels in Hayle
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn Hayle 3*
Number of rooms: 57
Official Description (provided by the hotel):
Close to the stunning St Ives Bay and its miles of golden beaches, coastal dunes and azure seas ... more   less 
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Also Known As:
Premier Inn Hayle Hotel Hayle
Hayle Premier Inn
Premier Inn Hayle Cornwall

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