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“Excellent accommodation let down by poor seating...”
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Very good
7 reviews
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Overview
Cottage -
3 Bedrooms, 3 Bathrooms, Sleeps 6
Crantock, Cornwall, England

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
janeyp402...
Birmingham, United Kingdom
2 reviews
“Location great, accommodation not so great”
Reviewed June 5, 2018 for a stay in May 2018

So the positive points about the house are it is clean, beds comfortable, great location.

The negatives;
Approach at the rear is extremely untidy.
Your one parking space was often blocked by random vehicles.
The smell of fuel/oil from tank on the patio area is very strong, not nice to sit out and eat there.
Fuel/oil smell and fumes quickly build up in the lower back bedroom when the window is open. The boiler is directly outside the bedroom window. At times it smelt like a working garage in there. The only option was to keep the windows closed at all times. Stuffy and uncomfortable.
Living area is extremely stuffy. If patio doors are open fuel/oil/fumes smells.
Pans totally inadequate, frying pan burnt and scratched, one huge stock pot and one more saucepan.
Provided with 2 blue bin liners for waste. This includes all recycling except for glass. The two blue bags when filled wouldn't fit in the dustbin provided? Literature stated any rubbish not put in the blue bags provided would not be collected. We could request more bags but there would be an extra charge. But who knows where we would have put them as the bin is too small and leaving them out isn't an option due to seagulls. Not a great waste service. We had to take rubbish away with us and find bins! Not really a holiday activity I have ever had to undertake before.

Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Jun 17, 2018
Thank you for taking the time to leave your feedback.
We are pleased that you found the house clean, comfortable and appreciated it's fantastic location.
We are sorry about the fuel smell that was present during your week; we would have liked to have been told about this as soon as you discovered it as this is very unusual and we would have liked to have tried to rectify this for you. We looked into this on your departure and the leak was fixed within a couple of hours and the smell dissipated very quickly.
There is a full range of saucepans in the kitchen which we have added to since your visit , as well as 2 new frying pans so thank you for your feedback regarding this.
Regarding the rubbish, the old wheelie bin was too small and we have purchased a much larger one to solve this problem. You should have been given 3 blue sacks not 2, which most guests find plenty; we are sorry this was not the case for you. We have not had a problem with people not having enough space for their rubbish before and would gladly have taken your rubbish rather than you take it home.
We act on all feedback as soon as possible and have discussed your case with our property manager. We are determined that our guests find everything as they would expect. Other than the points you mention, we very much hope you enjoyed your stay.
Kind regards,
The Customer Service Team.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
scaryfast...
Lancashire
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Excellent accommodation let down by poor seating in decking area”
Reviewed July 17, 2015 for a stay in July 2015

Really nice cottage, clean enough, bedding very clean. Really nice location not far from Newquay. Poor seating in garden and decking area very difficult to relax on an old wooden picnic bench. Needed a patio table and chairs with a parasol. Some one toilet seats were loose. Need to pay a little more attention to detail. This would of made the beach hut excellent.
Caz

Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Julia W
Essex, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“A perfect holiday home in a location stunning location”
Reviewed November 28, 2014 for a stay in November 2014
1
person found this review helpful

An impressive holiday home. We loved the open plan, light and airy kitchen, dining area and lounge. The kitchen has everything you need. We found everything very comfortable
and relaxing on this holiday. The original artwork on the walls added a lovely Cornish feel to the place too.

The amenities/location of The Beach Hut is incredible too. There is an amazing beach just a few minutes walk away, a shop that stocks everything you need just a minute's walk across the road, several walking distance eateries and we found the locals were sooo friendly, even though we were complete strangers. All in all, a really great holiday!
Looking forward to returning next year!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Everything!
Liked least: Walking on wet decking.
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children Large groups
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dakto
Tuy Hoa Vietnam
Level 3 Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Absolutely superb . Quiet, so clean and a lot of thought given to clients”
Reviewed July 21, 2014 for a stay in February 2014

Beautiful house. Very clean and wonderfully warm for February. A lot of care and attention given by the owners with their clients in mind. Wonderful location in a perfect little Cornish village very near the beach. I live abroad and travel frequently to the Far East. I miss this perfect village "refuge" of peace and quiet and I would not stay anywhere else when in the UK given the choice. The owners could not do enough to make ones stay a happy one. Lovely home lovely place.

Traveling group: Solo
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jools F
Kendal, United Kingdom
Level 2 Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Comfortable but could do better”
Reviewed June 29, 2014 for a stay in June 2014
1
person found this review helpful

This is a comfortable house to stay in. Two bathrooms and comfortable sofa and beds. Its let down by a lack of attention to detail. Both the fridge and freezer had not been defrosted since Adam was a lad. The owner asked if we wanted it defrosted but we didn't fancy a kitchen full of water so declined. The things you expect to find in holiday lets these days were missing - washing up liquid and the like, though to be fair there were 3 dishwasher tabs, no condiments etc. Considering the house is for 6 people cooking pots and pans were inadequate. Hooks required on all bedroom and bathroom doors. Outside, there is a picnic type table and benches but no parasol and no evening sun. The approach at the back could also do with a tidy up.

All that said, we were comfortable, the wi-fi worked well and it was well situated in the village, but we all agreed we wouldn't go back again. Maybe we're just fussy.

I've click 'yes' for recommendation but would add the provisos above.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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