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“Cute cottage with good location in Crantock”
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Excellent
4 reviews
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Overview
Cottage -
2 Bedrooms, 1 Bathroom, Sleeps 4
Crantock, Cornwall, England

Reviews from our community

Excellent - based on 4 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
DaleinHov...
Brighton and Hove, United Kingdom
Level 6 Contributor
100 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
“Cute cottage with good location in Crantock”
Reviewed August 27, 2015 for a stay in August 2015

Interesting cute cottage. Good location to the post office shop, pubs & beach. Good space for a small cottage with a good size garden. Very quiet and comfortable. Wi-fi & free view. Good kitchen for cooking etc. parking for 1 car. We rented it for 2 weeks as it was child & dog friendly and booked in January.

But we received an email the week before telling us we had to have our dog on a lead at all times at the cottage-even at night time!!! And another page about dogs not sitting on furniture and we had to Hoover daily. We also received a page email about hot tub rules although we had no hot tub. So assuming they are so busy they cut & paste to all guests, but almost made us cancel.

When we arrived no one greeted us and no one checked on us, which was odd after pages of emails of rules & restrictions. The key was left in a secure box. Would be good to have a more extensive welcome pack if there is no one to greet us and tell us about the cottage and local area. There was very little information on local area. The only time we saw someone from the cottage was 4 days in when she wanted to drop off sheets & towels as we were staying 2 weeks. I would have assumed there would be at least one clean between weeks. Also no landline but no mobile service in the area. But a phone box nearby.

There is a few things to do to make it a high end summer rental.

Overall I would rate it 4/5. There was lots of positives to the cottage and the location; we had a good two weeks visiting fern Pitt, lewinick lodge, crabbing, surfing, Newquay and the lovely local beaches.

Traveling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Oct 18, 2015
We are delighted that you had a good holiday and found Cobb Barn a great place to stay when visiting Crantock and the beautiful north Cornish coast. Cobb Barn has been one of our most popular small cottages for over 10 years.

We are sorry that you found the way we communicated with you and the Property Management services provided were not what you would expect. We try very hard to get it right for both our guests and the owners of our holiday cottages and in this instance it was clearly not what you expected.

We do send out an email confirming and reminding guests of some of the terms of business agreed to when booking, along with how to get the key and how to arrange to meet the Property Manager. These emails are tailored to each cottage and the time of year guests are coming, they are not a blanket email sent to everyone. The only mention of a Hot Tub, if there is not one in your cottage, is in the Terms of Business, which are the same, quite rightly, for every booking. I am sorry you found it annoying to be reminded about cleaning up after your dog. We have found this communication useful for both guests and the owner of our lovely cottages as many guests book a long time before coming and find a timely reminder helpful.

With regard to Property Management, at Cobb Barn and in most of our cottages, the Property Manager agrees a time to visit after arrival that is convenient for the guest and the Property Manager. In this instance, the Property Manager visited Cobb Barn on the Saturday around 10:00, which she thought had been agreed with you, and again on Sunday morning but you were not available. She came again on the Monday a bit later to see if this was more convenient, which it was, and confirmed when the midway clean was to take place.

There seems to be an expectation mismatch on what constitutes a midway clean. A midway clean can be the same as a start of holiday clean, but we do not provide a maid or housekeeping service to tidy the house before cleaning. For your stay, the bed linen and towels were changed and the bathroom cleaned.

We would be delighted if you wished to stay in one of our cottages in the future, but please give us a call before your next stay so we can ensure that we are able to provide the services your require prior to booking.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
tomtknowl...
Knowle, United Kingdom
Level 3 Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Stylish comfortable family seaside barn conversion”
Reviewed July 21, 2014 for a stay in June 2013
1
person found this review helpful

As an extended family group of 16 we booked Great Weston Farmhouse, Lavender Barn and Cobb Barn for our annual get together. We had three generations staying in the three properties which are in what was once the farmyard. It worked really well as we all had our own space, could do our own thing, but still get together as a group through out the week. The three properties are exceptional with some of the most comfortable beds we have slept on in holiday cottages. Better than some 5* hotels I have used on business!

Cobb Barn with its open plan kitchen, dining and living room and two spacious bedrooms made great accommodation for mum, dad and two teenage children. Room for bikes and surfboards in the enclosed garden.

Crantock beach is large and not crowded and 5 minutes walk from our accommodation. It has space for everyone. The weather was lovely for the week we were there and we sat next to the sand dunes and topped up our tans. Surf lessons and hire were great for the adventurous, who also tried and organised coasteering (jumping off rocks into the sea as far as I can tell).

We did not travel far to eat, mostly using the BBQs and great kitchens in all the properties. We loved the tea rooms in Crantock and the Smugglers Den in Cubert.

We will be back to Crantock.

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Comfortable beds, spacious property, walk to beach, local cafe and shops
Liked least: Traffic on A30.
Traveling group: Extended Family
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
dan k
Chorley, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Cute little barn well modernised perfect for the beach in a quiet village”
Reviewed September 11, 2013 for a stay in August 2013
2
people found this review helpful

We were very impressed with the thought that has gone into the accommodation. Everything you can think of was provided and was very clean. The garden is enclosed so we had no concerns letting our 2 year old roam in the garden unsupervised.
The village location is perfect for the beach which is within walking distance and you will not be disappointed with Crantock beach which is regarded as one of the the best Cornwall has to offer,
The cottage benefits form a central village location and is a stones throw from the 2 pub's, tea room / restaurant and village shop, you couldn't ask for a more convenient location.
I will definitely be going back to Cobb barn!!

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: Cleanliness and well thought out
Liked least: nothing
Traveling group: Young Children
Your age range 35-49
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Families with young children
People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Selby
Reviewed June 17, 2013 for a stay in June 2011
1
person found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: The fact that everything we needed was there
Liked least: We thought more storage in the bathroom would have been a good idea. However this could now have changed at the time it was our only negative
Traveling group: Spouse/Partner
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Older travelers
Families with young children People with pets
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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2 guests
Adults2
Children0
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