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“Beautiful location but quite restrictive” 3 of 5 bubbles
Review of Treglos Hotel

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Treglos Hotel
Ranked #1 of 1 Hotels in Constantine Bay
Certificate of Excellence
Bristol
Level Contributor
147 reviews
85 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Beautiful location but quite restrictive”
3 of 5 bubbles Reviewed January 14, 2013

I came here with a collegue for work. Our rooms were well maintained, as was the rest of the hotel but quite old fashioned in style.

I was disappointed that the restaurant hours were totally inflexible - from 6.45pm to 8.30pm. We wanted to eat just after 8.30pm and were told the only option was "something cold on a tray" which given it was October, very cold and rainy outside was not appealing.

The hotel was quite quiet & the bar shut early at 10.30pm - not a problem for us but it might be for some people.

The breakfast was really nice.

  • Stayed October 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank JuwariahBristol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rose B, Owner at Treglos Hotel, responded to this review, January 27, 2013
Thank you very much for your review. I am very sorry that you were told the only option was for "something cold on a tray" as this certainly isn't the case. ( If convenient please contact me with further details )
8.30 pm, as a booking time, is only a rough guideline for very late in the season when it gets dark extremely early. Additionally we always have a 24 hour menu with hot options. Please accept my apologies for this misinformation.
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367 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (121)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
Royal Tunbridge Wells, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed November 27, 2012

“We cannot remember if this is our 7th or 8th visit to Treglos which in itself shows how much we love this hotel. Everything is wonderful, especially the staff and the service they give. It is good to see the same faces each time we come.

In the summer we brought relatives here for dinner and hoped that the service would be as good as when we stay in the more quiet times of the year. We had ‘hyped’ Treglos up so much to our guests and when we walked into the car park and saw a coach my heart sank, as I thought there would be a lack of personal service. How wrong I was, we were recognised in reception and in the restaurant and the service as usual was second to none and personal. Long may it continue. Thank you.”

Room Tip: The hotel is in the beautiful area of Cornwall just beyond Padstow,and close to the 7 fantastic surf...
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atyourservice89, Owner at Treglos Hotel, responded to this review, December 4, 2012
We are delighted that Treglos is your favourite hotel and we hope you come back to visit us very soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, United Kingdom
1 review
5 of 5 bubbles Reviewed November 26, 2012

I have never been to a hotel that is so really good in every way. The service; the food; the ambience and the facilities were outstanding. This felt like a hotel that was loved by the owners and the staff' I would thoroughly recommend it to anyone.

Room Tip: A sea view----if possible
See more room tips
  • Stayed November 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Elizabeth H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atyourservice89, Owner at Treglos Hotel, responded to this review, December 4, 2012
Thank you for your kind review, we are really pleased you enjoyed your stay with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swindon, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 21, 2012

We have been visiting Treglos now for more than five years. To us it is a bolthole we can go to and recharge our batteries.The food is fantastic with plenty of choice. Nothing is too much trouble for the friendly staff and any problems are solved without fuss. If you go on a repeat visit you will be welcomed like a member of the family, and any special requirements will have been noted from before.I had an accident last year and now cannot get in or out of a bath - no problem we are now given a room with walk-in shower and seat. The beds are very comfy and there is extra bedding always available should you need it.The spa is an added bonus for me with treatments very reasonably priced. We have been at all times of the year and the welcome is just as warm whenever we go. For us this is a five star experience and we would recommend Treglos Hotel to anyone.

Room Tip: disabled rooms available
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  • Stayed November 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank pauline d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atyourservice89, Owner at Treglos Hotel, responded to this review, December 4, 2012
This is such a nice review and I am especially pleased that we have been able to respond to any special requirements in a favourable manner. We all look forward to your next visit.
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1 review
5 of 5 bubbles Reviewed November 8, 2012

Brilliant in all ways location room food staff hotel itself the owners should be very proud cant wait to go back anybody that does not like treglos does not have class the swimming area very clean very clan shower area nice fresh clean towels for after there is a full size snooker table they even allow children to use it one word describes treglos brilliant

  • Stayed November 2012
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tractorman2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atyourservice89, Owner at Treglos Hotel, responded to this review, December 4, 2012
Thank you very much for taking the time to post your positive comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cardiff
Level Contributor
41 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 bubbles Reviewed November 5, 2012

First impressions, the room was very comfortable with a fabulous view of Constantine Bay but unfortunately it was somewhat tainted by our experience at dinner on the Friday evening. We chose the Hotel on the recommendation the food was outstanding, unfortunately this couldn’t have been further from the truth. We were rushed in at 8pm although we’d booked a table for 8.30, the Waitress had obviously been told to pester us for our order at the bar to speed things up. My Wife ordered fillet steak (medium) unfortunately a completely different cut of meat arrived, it was also very much over cooked, in fact it was inedible. I’d ordered Fish cakes, they certainly did not appear to be homemade as advertised, very big, much to much potato in the filling which made them very stodgy and certainly not flavoursome, more Findas than homemade. Another in our party ordered braised beef - another disappointment, very ordinary, the less said the better. All of the guests were rushed in and seated by 8pm, all served and finished and back out of the restaurant by 8:50! The only reason we were still in the restaurant was because we insisted that we waited a reasonable time before we ordered dessert, we weren’t in a rush and couldn’t understand why they were rushing us, the waiting Staff weren’t happy and their general persona made that very clear, not what you’d expect from a welcoming well run hotel. At 9.30 the Barman who was very polite and professional asked us if we wanted to order a drink because he was closing the bar in half an hour (10pm). it was all very rushed for some reason, perhaps the staff were being paid hourly?

I rang the Hotel a few days before to confirm my booking, this was a perfect opportunity to let us know that certain items on the menu had a 24 hrs notice on them, there’s not a lot of point letting guests know they have to give 24 hrs notice when the first time they’ve seen the menu is 15 minutes before they eat.

We certainly felt decidedly uncomfortable with the whole experience and to compound the issue we were given a frosty reception at breakfast Saturday morning. I certainly won’t be recommending them or staying with there again.

  • Stayed November 2012, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atyourservice89, Manager at Treglos Hotel, responded to this review, November 9, 2012
I'm pleased that you liked your room and lovely sea views but I'm very disappointed you didn't enjoy your dining experience. Just a couple of things in our defence, your meal was in fact booked for 8 pm possibly by another member of your party ? also it was certainly a fillet steak,(provided by one of the most reputable butchers in Cornwall) and the rustic fish cakes are definitely home made and usually very popular with our guests.
However, if you did not enjoy your dinner that is not good enough on our part. You did however refuse to have your steak or any other item replaced despite the offer to have all meals freshly cooked whilst enjoying complimentary wine. Unfortunately therefore there was really very little we could do to rectify the situation on this occasion.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed October 31, 2012

Myself, my Husband and my 15 year old Son stayed here in August 2012, lovely greeting and shown to our room which was spacious but a little dated
Staff very attentative both in the Bar and Restaurant
Breakfast very good, only eat in the Restaurant for Dinner on one night, the food and staff were excellent
Lovely position for exploring this part of the country, facilities good especially when you come back from a days surfing (drying room for your wet suits)
When one of the staff knew my son hadn't brought his surf boat only his body board he left his surf board out for him to use (what trust)
Would recommend

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Joyce J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atyourservice89, Manager at Treglos Hotel, responded to this review, November 9, 2012
We are delighted you enjoyed your family holiday with us this summer and hope your son enjoyed his surf. We hope to see you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Treglos Hotel

Property: Treglos Hotel
Address: Beach Road, Constantine Bay, Padstow PL28 8JH, England
Phone Number:
Location: United Kingdom > England > Cornwall > Padstow > Constantine Bay
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Constantine Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Treglos Hotel 4*
Number of rooms: 42
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