Sited in a good location with the beach nearby and Padstow a few minutes drive away, the hotel can best be described as rather tired and somewhat old fashioned. We were informed by the manager, after we had voiced our disappointment regarding the restaurant to one of the staff, that change takes time as a lot of the regulars are older clientele, so maybe I am too young at nearly 69 to appreciate the 1940's doors to the rooms and painted wallpaper from the same era.
The hotel, however, is clean, has a pleasant garden, a good swimming pool and the staff are friendly and courteous at all times but it is still very old-fashioned whereby the pool area is very well laid out but the changing rooms looked more like rooms from a bygone era.
The biggest let down is the restaurant where, although the service was very good, the food varied from excellent to very poor in terms of both cooking, edibility and quality whereby some parts of the evening meal were totally bland whilst others were very good. As for breakfast, the excuse that some of it is batch cooked (the fried bread needs a chisel) is a nonsense when the wait would indicate that everything is being freshly prepared and where it takes less time to cook fried bread than to fry an egg properly. We note that the owner stated in response to a poor review in June that the issues had been addressed but the manager stated on our departure (27th September) that the new chefs were still bedding in and that it was work in progress. Maybe I will be in the right age bracket by that time.
To summarise the hotel can best be described as average with good staff service and attitude but let down by too many little things. Both my wife and I stop at hotels throughout the UK and worldwide and have seen better three star hotels and guest houses.
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