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“What a disappointment.”
Review of Masons Arms

Masons Arms
Ranked #1 of 18 Restaurants in Camelford
Certificate of Excellence
Cuisines: Seafood, Steakhouse, Pub
More restaurant details
Restaurant details
Good for: Bar scene
Dining options: Late Night, Breakfast, Reservations
South Normanton, United Kingdom
Level 4 Contributor
28 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 34 helpful votes
“What a disappointment.”
Reviewed September 9, 2013 via mobile

We had read good reviews for the Masons Arms and were looking forward to having lunch there.
Shortly after we arrived, the chef started shouting and swearing, to the evident embarrassment of the barmaid, who could not have been more friendly and courteous. We heard her saying to him that there were customers in the bar, but the noise continued.
Rather than risk eating food cooked by someone in a bad temper who clearly didn't care if his customers heard him, we went elsewhere.

Visited September 2013
Helpful?
3 Thank Marilyn_thannoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nigel C, Owner at Masons Arms, responded to this review, September 12, 2013
Sorry you overheard an argument that was going on in the kitchen, it was not intended to be heard by customers in the bar.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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456 reviews from our community

Visitor rating
    318
    96
    27
    8
    7
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Maidstone
Level 6 Contributor
121 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 52 helpful votes
“Did not find it welcoming at all”
Reviewed September 8, 2013

We made 2 visits to this pub whilst staying nearby, first time, we had the dog with us and although they advertise as dog friendly, be prepared to be put in the naughty corner as dogs are only allowed in that part of the pub (or so we were told), the area is where the pool table is and a table in the corner was offered, no thanks, and off to the award winning chippy round the corner.

2nd visit, no dog, just the two of us, it was fairly busy and we had not booked, but we did not even get the opportunity to order a drink or ask if there were any tables available, because none of the staff attempted to talk to us, one was serving and walked straight past us without even a smile or a good evening, and the lady behind the bar was too busy ! chatting with some regulars, again, no eye contact or I will be with you in a moment.

Poor service and manners in my book, so it was another exit with an empty stomach.

The food we saw people eating looked very nice, so we may have missed out on a couple of nice meals.

  • Visited August 2013
    • Service
    • Food
Helpful?
1 Thank Peter W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Durham, United Kingdom
Level 3 Contributor
13 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 6 helpful votes
“very friendly, excellent food”
Reviewed September 4, 2013

This is a very popular pub with the locals and holiday people. Food is fantastic!! Food selection is immense and hard (us) to decide So a few visits are needed .The Landlady is a proper character so funny/ friendly she makes it a real memorable experience, giving you your regional name ours was" Newcastle ppl" pure class :) IoI!! We loved the beer garden outside it is beautifully maintained lots of lawn/plants and seating area,and is family/dog friendly. I recommend the Cornish Rattler cider its necter!! Cheers

Visited August 2013
Helpful?
Thank hawkesy3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level 5 Contributor
73 reviews
57 restaurant reviews
common_n_restaurant_reviews_1bd8 92 helpful votes
“Don't be deceived by looks...Food is fantastic”
Reviewed September 1, 2013

Great find this just on the A39 in Camelford between Market Place and Victoria Road. An absolutely amazing menu that seems to be endless, with specials boards for Meat, Fish, Seafood, Pies, winter warmers, grills, oh and a very weighty dessert board if you can last the pace and the list just goes on.
Excellent selection of casked ales and Ciders, Rattler in particular, wooden casked and not a bottle in sight!!
A meal for two starters and main is around £30.00 and that includes the ciders!! We had scrumptious chicken and leek pie, slow roasted shoulder of lamb with assorted vegetables and potatoes, whitebait and Pate, sorry not in that order though.
Highly recommend will be going back next year!

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank bigdaddy4960
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Truro, United Kingdom
Level 1 Contributor
4 reviews
3 restaurant reviews
“Excellent food and service”
Reviewed September 1, 2013

Went here on the evening of the 30th with friends,whilst staying at the nearby Caravan Club Site.
I had the Moules with chips and salad.The mussels were delicious(and not overcooked)and the chips great, no skinny frites here !
My husband and 2 friends had the rump steak cooked medium rare,which they said was excellent.
We all had puds,Banoffi pie,stawberry Pavlova and crème brulee ice-cream,again they were all delicious.
The restaurant was busy,but the service was excellent,our order was taken promptly and we did not have to wait too long for it to be served.
Overall,a great pub with excellent food and friendly atmosphere.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Susan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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