Stayed with family (incl 2 teenagers) for 4 nights in October. Rooms were large enough for everyone to not to feel cramped but they were a little tired and in need of the upgrade currently underway. This upgrade it must be said, didnt disturb our stay at all.
Transport links are good, the Tube station is a safe 10min walk away and we could be in central London within 20 minutes. Ideal for teenagers who cant walk the length of themselves without an ipod or phone attached to them!
Pool with sauna and steam room good but a little compact and the water was a little on the chilly side, but that might be just personal preference!
Staff had a few issues with our checkout - they had to fix the bill twice as the first attempt at a requested reduction ended up with a higher bill!! That said, they did fix it in the end and we were more than happy with the service - eventually!
Restaurant was excellent value, even at full price it would be great. Breakfast was plentiful, although they should learn to heat the plates - we had to remind them to switch on the plate warmers on 2 mornings. Evening meal was lovely but the restaurant was empty which is both a surprise and a shame.
All in all a good family hotel that once upgraded will be a great family hotel.
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- Also Known As:
- Wembley Plaza Hotel Wembley
- Hilton International Wembley