Stayed two nights at the rate of £167 per night inclusive of VAT whilst attending a conference in the stadium.
I'm a Marriott gold member and thus had a room upgrade, free breakfast and free internet (normally £15 per night!).
Hotel is a typical full service Marriott and fine. Breakfast buffet is good (no idea how much it normally costs) and the internet worked fine (although I'd never pay £15 per night and would instead use my Broadband dongle which costs £2 per day!).
Didn't use the hotel for much other than sleeping.
What went wrong?
When I first checked in fairly late and was hunting around my room for mini-bar (there wasn't one) I discovered the fridge which had a half drunk bottle of wine in it which had leaked everywhere and a couple of other remnants of a bygone guest. Clearly someone hadn't done their job properly.
Having got a glass of wine from the bar i then found the TV didn't work. I had to call down and get them to re-boot it! Let's not forget this was the 'upgraded' room.
I didn't get a paper the 2nd day and then, finally, the bill was wrong as they tried to charge me for the internet service.
All the above were sorted out quickly but it points to a general sloppiness which one doesn't normally encounter with Marriott.
- Official Description (provided by the hotel):
- Experience a blend of stylish comfort and modern convenience at London Marriott Hotel Twickenham. Located inside the world-famous Twickenham Stadium, our well-appointed hotel in Twickenham England offers an unparalleled location close to the rugby grounds. Our accommodations feature plenty of space and an array of amenities to make your visit to England comfortable and effortless. ... more less
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- Also Known As:
- London Marriott Hotel Twickenham United Kingdom