Stayed here for one night on 15 May.
Heating not working - room freezing. Rang reception "it's a new system and it's not working yet". They supplied a small electric heater, but really ??
Room was clean and had a good TV with good reception but they don't even put biscuits in the rooms now !!
Hotel in the middle of nowhere - poor O2 and Vodafone 3G reception and no Internet access unless you're prepared to pay £5 an hour!! Come on holiday inn - give your head a shake.
I stay in LOADS of hotels and the majority offer some sort of free Internet, even if its only in the bar area.
For breakfast, they can't even be bothered to bring you a pot of tea - EVERYTHING is self service. You may as well stay in a travel lodge.
Mentioned to reception chap at checkout that I thought it was a bit daft to check someone into a room where they KNEW the air con/heating didn't work but just got a lame apology.
Holiday inns are a last resort for me now - they used to be first choice but they have never changed in the last 10 years - they need to move into the current century rather than staying in the 90's
- Official Description (provided by the hotel):
- Holiday Inn London Shepperton is ideally suited for both business and leisure. An AA approved 4 star hotel close to Heathrow Airport and set in 11 acres of grounds with ample free parking. Local attractions include Twickenham Rugby, Hampton Court Palace and Windsor with special family theme park Legoland, Chessington World of Adventures and Thorpe Park packages for children. With the M3 and M25 motorways only minutes away, Holiday Inn London Shepperton is easily accessible for London, Richmond and Kingston. Family rooms are available and kids eat free when sharing.For a place to chill over a glass of wine or bite to eat, the Regatta Restaurant & Bar offers an impressive choice of dishes, themed midweek dinners and traditional Sunday roast.The Conference & Meeting Centre features 10 meeting rooms accommodating up to 100 delegates, with natural daylight, high-speed WiFi internet access, blackout, 8 hour comfort chairs and air-conditioning. This conference hotel also provides the informal Conference Cafe for unlimited drinks for delegates. For a place to unwind and recuperate, the leisure club at Holiday Inn Shepperton offers a range of facilities including an indoor pool, spa, sauna and fully equipped gym to ensure you feel relaxed and at your best. In compliance with UK Law smoking is only permitted in designated smoking bedrooms at the hotel. ... more less
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- Also Known As:
- Holiday Inn London-Shepperton Hotel Shepperton
- Holiday Inn Shepperton
- Shepperton Holiday Inn