We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Thank god for this place” 4 of 5 stars
Review of YOTEL London Heathrow Airport

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
YOTEL London Heathrow Airport
Ranked #5 of 23 Hotels in Hounslow
Kuala Lumpur, Malaysia
Level Contributor
90 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Thank god for this place”
4 of 5 stars Reviewed July 20, 2014

On the day of departure, we had to check out at 12 noon as our rented place will be occupied later of the day. And since our flight was only at night, we were worried that we had to spend several hours at the airport and was thinking of getting a taxi to bring us to the nearest hotel near Heathrow Airport but thanks to a wonderful airport staff who showed us Yotel in the airport itself.

We quickly booked 2 units for the 4 of us for a few hours. The rooms were really compact but it comes with a tiny shower & toilet, a super comfy bed that can sleep 2 and a flat-screen tv.

The F&B menu was limited but we were happy with the vegetarian Singapore noodles and the kids were happy to get their hands on the Haagen Dazs ice cream. Tea, coffee, hot chocolate are on the house and free-flow for the guests.

The only downside to me was that all payments no matter how much need to be done via credit card only.

Room Tip: get rooms further from the reception counter which is also next to the kitchen.
See more room tips
  • Stayed June 2014, traveled with family
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Service
Helpful?
Thank Nina-NF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review, July 21, 2014
Dear Nina-NF,

We are very pleased to see that you enjoyed your YOTEL experience and that your found your bed to be super comfy!

Thank you so much and we very much look forward to welcoming you back!

Best regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,485 reviews from our community

Traveler rating
    744
    538
    118
    45
    40
See reviews for
168
388
539
282
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (372)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Fingal Bay, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 17, 2014

What a brilliant concept for weary travellers. This is the best service I've seen introduced in airports in many years and the staff couldn't have been more helpful. Don't expect size and luxury, the rooms are just somewhere to sleep while in transit. They have everything you could need: shower, WC, computer desk, TV and WiFi. Check out the website

Room Tip: The single is barely big enough for two. If you are a couple make sure you ask for a double
See more room tips
  • Stayed May 2014, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Glyn W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review, July 20, 2014
Dear Glyn W,

We are delighted to see that you enjoyed your YOTEL experience and that you found our concept to be the best service you have seen introduced in airports in many years. We are considered by many as the most innovative service and product in the last twenty years in the field of hospitality.

Thank you for your most kind comments about our crew.

We very much look forward to welcoming you back!

Best regards,
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Yorks
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
3 of 5 stars Reviewed July 17, 2014 via mobile

Have reviewed Yotel Heathrow before and had nothing but praise. Friendly welcome from excellent staff, clean, comfy cabins and good aircon. However, on this occasion I was woken up very early by the most horrendous noise from the drains when other guests used the showers. This went on for over an hour and made it impossible to sleep. I have emailed Yotel about this problem and I'm sure they will rectify it. When they do I'll stay again as everything else is perfect for weary travellers.

Stayed July 2014
Helpful?
2 Thank Dave194
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review, July 17, 2014
Dear Dave194

Thank you for your most kind comments about our crew and service and for your continuous preference.

We are sorry you were disturbed by the sound of our EVAC system.

Due to our location within the terminal we had to put in a system that uses air and not water to take shower and sink water from the cabins under pressure to a central piece of plant. It is used at Heathrow as the landlords are committed to reducing the amount of water (EVAC uses less than 25% water than a traditional system) and because the terminal infrastructure for plumbing is rather old and this is the future technology they are now putting in.

The sound can take someone by surprise if one is not accustomed to it. However on this occasion and from your description it seems that there was an unusual noise. We are already in process of attending all pipes as a preventive measure.

Thank you once again and we hope to welcome you back very soon.

Kind regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
29 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed July 16, 2014

I stayed in this hotel after a late night flight before an early start the next morning. The directions given on the website were easy to follow, and after a very straightforward check in I was in my bed watching the end of the World Cup semi final about 20 minutes after leaving the plane! Yes, the rooms are very small, but perfectly adequate for a short stay. The bed was very comfortable, and there was the added bonus of unlimited free hot drinks. I left in the morning well rested, ready for the day ahead. I will certainly stay here again.

  • Stayed July 2014, traveled on business
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank mollie98
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review, July 17, 2014
Dear mollie98,

We are thrilled to see that you enjoyed your YOTEL experience and that your found your bed to be very comfortable!

Thank you so much and we very much look forward to welcoming you back!

Best regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2014

Small but cosy little room that was perfect for me to settle in while waiting for my friends to arrive. Everything was very comfortable and clean, made my rest very relaxing. Would recommend for people who are just looking for some place to crash while waiting for transit or layover.

  • Stayed June 2014, traveled solo
    • 5 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Amanda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review, July 17, 2014
Dear Amanda L,

We are delighted to see that you thoroughly enjoyed your YOTEL experience and that we helped towards a very comfortable and relaxing stay!

Thank you so much for your recommendation and we very much look forward to welcoming you back!

Kind regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Swansea, United Kingdom
Level Contributor
98 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed July 12, 2014

I got a premier room in the Yotel before my early flight the next day and it was certainly an experience. The whole place looks like a space ship - from the corridors to the lighting to the bed which moves up and down to give the room slightly more space. The rooms are small, and have no windows (other than the large one leading out to the corridor) so it did feel a little stuffy in there. The bathroom wall and door are made of glass - which doesnt shut entirely - and has a small half curtain covering it. I wouldn't stay here with someone who you would not want to see (and/or) hear you in the bathroom ;-) Had a good night's sleep though - and it was pretty fun. Perfect for an overnight stay at the airport as there is a Wetherspoons right on your doorstep and you can just stumble out of bed right into the teminal.

Room Tip: Go for a premier room - they are still tiny - I dread to think what the standard ones are like....
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank bagelobagel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review, July 14, 2014
Dear bagelobagel,

We are very pleased to see that you appreciated the YOTEL "space ship" concept and that you had fun staying with us!

We very much look forward to welcoming you back!

Best regards
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Atlanta, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 12, 2014

Great place to stop for the night between flights. Make sure to go to Terminal 4 and look for the hotel... some ppl at the airport may mistaken you talking about the Sofitel. Everyone was very friendly, the accommodations are tighter than a regular hotel, but just as pictured... The bed was super comfy, and the shower was great!! I felt VERY safe there, and it was an overall great experience, and right there near my next flight in the am!!

  • Stayed July 2014, traveled solo
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Review collected in partnership with this hotel

Helpful?
1 Thank Carolynn S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Yiorgos_Peroutseas, General Manager at YOTEL London Heathrow Airport, responded to this review, July 14, 2014
Dear Carolynn S,

We are delighted to see that you thoroughly enjoyed your YOTEL experience and that you found the hotel to be very safe, your bed to be super comfy and the shower great!

Thank you so much for your kind comments about our crew and we very much look forward to welcoming you back!

Best wishes
Yiorgos

Yiorgos Peroutseas
General Manager - YOTEL London Heathrow
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Hounslow
2.2 mi away
Sofitel London Heathrow
Sofitel London Heathrow
#1 of 23 in Hounslow
4.5 of 5 stars 8,997 reviews
0.2 mi away
Hilton London Heathrow Airport
1.4 mi away
Renaissance London Heathrow Hotel
Show Prices
Show Prices
Show Prices
1.3 mi away
Hilton Garden Inn London Heathrow Airport
1.7 mi away
Premier Inn London Heathrow Airport (Bath Road) Hotel
1.6 mi away
Leonardo Hotel London Heathrow Airport
Show Prices
Show Prices
Show Prices

Been to YOTEL London Heathrow Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about YOTEL London Heathrow Airport

Property: YOTEL London Heathrow Airport
Address: Arrivals Mezzanine, Landside Terminal 4 | London Heathrow Airport, Hounslow TW6 3XA, England
Phone Number:
Location: United Kingdom > England > Greater London > Hounslow
Amenities:
Free High Speed Internet ( WiFi ) Wheelchair access
Hotel Style:
#3 Family Hotel in Hounslow
#3 Romantic Hotel in Hounslow
#3 Luxury Hotel in Hounslow
#5 Business Hotel in Hounslow
Price Range (Based on Average Rates): $
Hotel Class:4 star — YOTEL London Heathrow Airport 4*
Number of rooms: 32
Official Description (provided by the hotel):
YOTELAIR London Heathrow is inside Terminal 4, located moments away from arrivals, departures, Heathrow Express and underground stations. There are two types of cabins - standard (large single) and premium (double) - both equipped with en-suite bathrooms, free WiFi and a flat screen TV (free-view channels). Also free hot beverages available at Mission Control. Services available include 24-hour food and drink delivered to your cabin in 15 minutes. The best thing - you can book just a few hours or overnight. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com so you can book your YOTEL London Heathrow Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Yotel London Heathrow Airport Hotel Hounslow
Yotel London Heathrow Airport Hounslow

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing