I stayed there for 1 night last night. It is right at the airport at Terminal 5. I needed to depart from Terminal 4 this morning and when I checked in I asked where I needed to go. The response wasn't detailed so I asked again this morning when I left. Again I did not get a good response - the man actually said he wasn't exactly sure where I needed to go. It is a hotel in the airport - 100% of their guest are arriving or departing from the airport and they should be trained on how to tell their guests the best way to get to their terminals. Also last night I needed a diet coke and nothing was open and I was told the only option was to order one from room service. It was over $21 for 2 cokes - that is just ridiculous. Also it was delivered in a bottle and the bottle opener in the room did not work. The room was very nice though.
- Official Description (provided by the hotel):
- Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more less
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- Also Known As:
- Sofitel London Heathrow Hotel Hounslow
- Sofitel Hotel London Heathrow
- Sofitel Hotel Hounslow
- London Sofitel