Stayed here again on an overnight transfer from Heathrow. I was flying in and out of terminal 1 and took the Heathrow Express over and back. The train was very slow and it took me a total of over half and hour each way - no fault of the hotel, but annoying.
I had booked through hotwire and it took them a while to find my reservation, but they did and check in was swift and easy.
Room, comfortable as always.
Only thing that was different this time was that I was woken by the hotel phone ringing in another room and heard alot from the other room. This has never happened to me before here.
The main reason for the 4 star review and not 5 is the slow free internet with the option to pay for decent speed. I think all hotels should just stop with this and give decent WIFI for free - especially at a hotel this pricey.More