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“Pre-flight overnight”

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Sofitel London Heathrow
Ranked #2 of 23 Hotels in Hounslow
Certificate of Excellence
GreenLeadersSilver level
Swansea, United Kingdom
Level 5 Contributor
59 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
“Pre-flight overnight”
Reviewed March 9, 2013

This is probably one of the best "on airport" hotels that I have ever stayed in. That said, be prepared for a hefty bill in the restaurant or bar - these are central London prices. The Vivre restaurant has an excellent open-plan kitchen so even a sole diner can enjoy the entertainment of watin the chefs at work.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Christopher R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review, March 14, 2013
Dear Christopher R,

Thank you for your feedback, we value your views and we certainly take them into consideration to ensure that we improve our services. Please that you liked the open plan kitchen. We will share your comments with the kitchen team.

We look forward to seeing you again on your next visit.

Kind Regards

Anna Dowling - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (1,543)
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English first
Stoke-on-Trent, United Kingdom
Level 4 Contributor
31 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed March 8, 2013

Spent the night here before an early morning flight. While possibly more expensive than other Heathrow hotels it was certainly worth it with excellent facilities. Very easy access to T5 along walkway, taking 5 mins from checking out to checking in for flights. As we arrived late and needed a few bits and pieces we walked to the Terminal to do some shopping and grab a bite to eat.
Our room was large and well furnished and very comfortable, and surprisingly quiet as it looked on to the north runway. The strawberries were a nice touch which was appreciated. Will use again and would recommend if asked.

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MacpG0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review, March 14, 2013
Dear MacpGO,

Thank you for your positive feedback. We are pleased that you found our hotel outstanding and convenient for your travel.
Your comments are valuable to us and we take them into consideration. We will share your appreciation with the team.

We look forward to welcoming you here again in the near future.

Kind Regards
Anna Dowling - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
UK
Level 5 Contributor
65 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed March 8, 2013

Stayed here for one night after a late arriving flight. Only minutes walk from Terminal 5 (all under cover). Efficient reception, first-class very quiet room, excellent buffet breakfast. No hesitation in staying here again.

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UKPinkPanther
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review, March 14, 2013
Dear UKPinkPanther

Thank you for your positive feedback, we value your comments. We continuously strive to improve our services for all our guests. We hope to see you again on your next stay here with us at Sofitel London Heathrow.

Kind Regards

Anna Dowling - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
48 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed March 7, 2013

We stayed at the Sofitel & made use of their meet & greet parking service, much better than having to get a bus when arriving home jet lagged!

We had a lovely Chinese meal there the evening before & then an early, quiet night!
Would highly recommend it.

Room Tip: Not necessary, as well insulated.
See more room tips
  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diane C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review, March 14, 2013
Dear Diane637,

Thank you for you feed back, we are pleased that you found our hotel pleasant for you to stay and happy that you had a very relaxed quiet night. We aim to make all our guests as comfortable as possible during their stay with us.

We look forward to your next stay here at Sofitel London Heathrow.

Kind Regards

Anna Dowling - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed March 7, 2013

The Sofitel hotel was very convenient to the airport right at terminal 5.. The walkway was completely indoors and the walk was easy. We were also able to catch to underground to London from the airport. The hotel and rooms were luxurious. The front desk and concierge were very helpful. We would stay here again should we have an early departure from the airport.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SofitelT5, General Manager at Sofitel London Heathrow, responded to this review, March 14, 2013
Dear Patricia,

Thank you for your feedback, your comments are very important to us and we will share this with our team. We are very pleased to know that you had a pleasant stay with us.

Please do come again as we look forward to your next visit here at our Sofitel London Heathrow.

Kind Regards

Anna Dowling - General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sofitel London Heathrow

Property: Sofitel London Heathrow
Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#1 Spa Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Official Description (provided by the hotel):
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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