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“easy start”

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Sofitel London Heathrow
Ranked #1 of 23 Hotels in Hounslow
Certificate of Excellence
GreenLeadersSilver level
London, United Kingdom
Level Contributor
48 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
“easy start”
Reviewed December 11, 2012

Perfect start to a long flight from a very good hotel, quick check in, good night sleep, good meal, excellent staff, my wife said that the spa where also very good, and then straight into the airport. What more do you need.

  • Stayed December 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hardware44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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10,343 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
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English first
Milan, Italy
Level Contributor
203 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed December 11, 2012

We stayed at the Sofitel (Terminal 5) for one night as we had an early morning flight the following morning and couldn't connect from my international flight. Check in was fast and the staff were all very friendly but almost robotic. In delivering their "welcome speech" and "departure speech" I noticed that several staff repeated the same statement to the same customers several times.

The hotel still feels fresh and new. The rooms are clean and comfortable. The only thing missing from my stay, being picky here, was the "amenities" found in the bathroom. No toothbrush or comb.

Using AMEX Platinum got me a reduced price, free breakfast and a room upgrade, so well worth the option - though unpublicised. I only got told when I checked-in and presented the card.

The buffet breakfast was good quality and had all the fixings.

A very well priced option if you have an early morning flight.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ForeignGuardian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longdon, United Kingdom
Level Contributor
83 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed December 10, 2012

We stayed here as we had a early flight next morning also to park the car. its the closest hotel to terminal 5 you can walk straight through from the hotel to the airport. You are able to park the car secure in the underground car park.
The hotel is 5* and definatley worth the price to stay, it is very clean and rooms spacious and comfortable
We ate in the restauraunt and the food was absolutely gorgeous All the staff were very polite and obliging

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Elaine4939
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wales, United Kingdom
Level Contributor
78 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 356 helpful votes
Reviewed December 10, 2012

I stayed in the Sofitel for one night on the 30th November 2012, had a early morning flight from terminal 5 the following day. Check in was fast and the staff were very friendly and efficient. The room was clean with modern décor and was very quiet with comfortable beds. Excellent location close to the terminal building. Will definitely stay in the hotel again.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Welshtraveller111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, United Kingdom
Level Contributor
145 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed December 10, 2012

Arrived 9pm left 5am so a quick stay but; had a room upgrade (a very nice surprise), room was very clean, fresh, looked new, no plane noise, fast check in and out, lovely bathroom. Beds quiet soft but very comfortable. Great price too. Would consider staying here instead of central London.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
83 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed December 10, 2012

We were in a situation where to avoid dear husband coming home just for 36 hours, I flew to Heathrow and we decided having priced Central London hotels, we would make it very easy for his flight back out of the UK and we would stay at Heathrow

We were delighted with the convenience of the Sofitel, no need to use hotel hoppa buses and we had access to the terminal which meant we could take choices of eating at places like Carluccios in the terminal/ coffee in Costa/ items from M and S food to go or we could eat in the hotel. We thought the hotel was expensive food and drink wise, but we also recognise this an airport hotel and some will have no issue paying the prices they ask. But for others, there are choices.

Hotel is very clean, rooms extremely comfortable and the bathroom is well appointed with a great shower separate from the bath. They are also very quiet so we had three good nights sleep.

Access to buses (Bus stop 8 for Windsor) and the tube made it very easy to travel around and given the fact that the cost of hotels in Central London on the Friday night were so high (it is Xmas party season) we actually saved on the overall weekend cost even allowing for the tube cost on one day. Getting to Windsor was so easy - much easier than it would have been if we had stayed in a Central London hotel.

Maximum time to walk to departures - around 5 minutes, all indoors

So a good hotel, staff a little stiff but answered all questions asked of them

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank UKtog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel London Heathrow

Property: Sofitel London Heathrow
Address: | Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Romantic Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Green Hotel in Hounslow
#2 Family Hotel in Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel London Heathrow 5*
Number of rooms: 605
Official Description (provided by the hotel):
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express / Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathrooms include separate walk-in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel food and beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Le Bar Parisien invites you to experience classic and trendy cocktails, as well as Champagne selection, and the Tea 5 salon serves delicious cakes and lunch options. Leisure facilities include the hotel's Zen Garden, a 24-hour gym as well as a hydro suite with vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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