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“Lovely hotel but location not great and a bit un child friendly” 4 of 5 stars
Review of Sofitel London Heathrow

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Sofitel London Heathrow
Ranked #1 of 23 Hotels in Hounslow
Certificate of Excellence
GreenLeadersSilver level
Gibraltar
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Lovely hotel but location not great and a bit un child friendly”
4 of 5 stars Reviewed December 3, 2012

Location really general mess of LHR' s evolution. Probably easier to stay off the airport as getting to other terminals is hassle with luggage and little ones.
Refused to heat up baby food but has live electrical sockets at "little finger"level and offers to give open bowl of scolding hot water to heat up baby food instead! wheres the logic there?In all fairness perhaps that's just the idiots at health & safety.

  • Stayed November 2012, traveled with family
    • 4 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank Richard H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8,475 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (1,167)
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English first
Portland, Oregon
Level Contributor
82 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed December 3, 2012

We love this hotel; it's convenient and well appointed. On our most recent visit we were upgraded to a suite, a very nice surprise. Restaurants are very good and not outrageously priced. Location cannot be beat (5 minutes from security at terminal 5). It's a bit pricey, but for us worth the cost.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank bobpowers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Camden, Maine
Level Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
4 of 5 stars Reviewed December 3, 2012

We were traveling back to the States from the UK where we had our wedding. On finding this out they upgraded us to their best room and gave us passes to the lovely lounge (which had fantastic wines and amazingly good snacks!).

We booked a couples massage and found the health suite ti be OUTSTANDING. So relaxing and not what you'd expect in an airport hotel. The girls on a Espa desk also gave us a bag full of goodies having learned we'd just been married.

The staff are all wonderful, rooms lovely, restaurants great. I can't say enough good things about it (and I'm stingey with my trip advisor reviews!)

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
3 Thank Exlondon L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridge, United Kingdom
Level Contributor
80 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 stars Reviewed December 3, 2012 via mobile

stayed here for one night before morning flight. lovely hotel very clean. but big. great location just a bit prices as breakfast was not included.but easy for early morning flight. i would stay here again.i forgot toothbrush and they provided me with one straightway.
overall a lovely clean hotel

  • Stayed November 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank greeny20111648480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
346 reviews
107 hotel reviews
common_n_hotel_reviews_1bd8 192 helpful votes
5 of 5 stars Reviewed December 1, 2012 via mobile

Good service, close to terminal, large and clean room. Checkin and checkout were fast and efficient. Staff friendly and willing to help. No problems in any area. Just what you would expect from Sofitels

  • Stayed July 2012
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Valux01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nottingham, United Kingdom
Level Contributor
104 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed December 1, 2012

I love this hotel when travelling through T5. The staff are friendly and helpful, the rooms are amazingly comfortable and the bathrooms brilliant. Well worth a stay if travelling through T5. Easy walk way connection to the airport.

  • Stayed December 2012
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
2 Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sofitel London Heathrow

Property: Sofitel London Heathrow
Address: Terminal 5, London Heathrow Airport, Hounslow TW6 2GD, England
Phone Number:
Location: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Hounslow
#1 Business Hotel in Hounslow
#1 Spa Hotel in Hounslow
#1 Luxury Hotel in Hounslow
#2 Family Hotel in Hounslow
#2 Green Hotel in Hounslow
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sofitel London Heathrow 4*
Number of rooms: 605
Official Description (provided by the hotel):
Only Heathrow Airport hotel with direct access to Terminal 5 via a covered walkway and Terminals 1, 2, 3 / Terminal 4 via courtesy Heathrow Express/ Connect rail connection and only 21 minutes from Central London by train. Sofitel London Heathrow boasts 605 non-smoking bedrooms including 27 suites. All rooms include the famous Sofitel MyBed, plasma screen TV and double glazed windows (rooms facing outside have triple glazing). All bathroom include separate walk in shower and bath. For your meetings and events, the hotel's conference centre boasts 45 meeting rooms including three executive boardrooms, a tiered theatre and a main room for up to 1,300 delegates. The hotel Food and Beverage outlets include: La Belle Epoque - 3AA Rosette restaurant serving gourmet French cuisine with contemporary world influences; Vivre - with its open theatre kitchens, Sphere Bar, the Perrier-Jouet Champagne bar and the Tea 5 salon. Leisure facilities include the hotel's Zen Garden, a 24-hour Gym as well as a hydro suite with Vitality pool, sauna and steam room (chargeable). A hair salon is located on the ground floor. For travellers arriving by car, the hotel offers on-site underground car park as well as Park & Fly packages for up to 15 days. We do also offer transportation to and from the hotel. ... more   less 
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Also Known As:
Sofitel London Heathrow Hotel Hounslow
Sofitel Hotel London Heathrow
Sofitel Hotel Hounslow
London Sofitel

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