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Sofitel London Heathrow
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Reviews (12,543)
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All reviewsvivre restaurantsuperior rooman early flightthe club loungeshort walkroom servicebritish airwaysexcellent hotelan upgradenext morningeasy accesscomfortable roomsbetween flightslondon heathrowan overnight staynight's sleepcovered walkway
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10,294 - 10,299 of 12,543 reviews
Reviewed November 5, 2012

Spent two nights at this hotel on arrival into London and on leaving three weeks later. Beautiful room, comfortable king size bed, luxurious bed linen. One complaint was on checking in we were told of the hotel facilities including the spa. Assuming this was complimentary and included in the tariff, which was close to $300AUD per night, we were then told when we went to use the spa there was a charge of 26 pounds per couple. Very dissapointing. Other than that it was an enjoyable stay.

Room Tip: Don't assume eveything is included in room price.
  • Stayed: September 2012, traveled as a couple
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Thank glaushouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Lovely hotel and so handy being right at T5. I was travelling on business, heading for Canada, so needed a good nights sleep for an early start. Comfortable, quiet room next to inside Zen garden. Easy to book. Easy to find. Bit of a walk, but all inside. Excellent.

  • Stayed: May 2012, traveled on business
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Thank MadMamW650
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

Stayed the night before a flight and parked car at hotel for 15 nights. Hotel room and evening meal were excellent. Parking was fine although parking the car directions were vague. Would recommed hotel and parking there.

  • Stayed: September 2012, traveled as a couple
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Thank Silvertraveller40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

I've stayed at this hotel many times and if you have an early flight out of T5 then a stay here would be a great start to your holiday or business trip. Staff are really friendly, rooms very comfortable with lots of mood lighting options and the restaurants are excellent. If you have time then book a massage in the spa. All in all it's a great experience and very surprising for an airport hotel

  • Stayed: March 2012, traveled on business
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Thank Symzze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 4, 2012

The Sofitel at London Heathrow Terminal 5 is one of the best airport hotels around. Great location for an overnight stay to catch a flight the following day and easily within public transportation links into London to have a meal and catch a show at the theatre when time permits. Rooms are of a very high standard and staff are pleasant and helpful. Highly recommended and will definitely stay there again.

  • Stayed: October 2012, traveled with family
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Thank Soteria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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