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“Chop Suey.”
Review of Bombay Wok

Bombay Wok
Ranked #22 of 391 Restaurants in Hounslow
Certificate of Excellence
Price range: $0 - $36
Cuisines: Chinese, Indian, Fusion
Dining options: Late Night, Breakfast, Delivery, Reservations
Restaurant details
Dining options: Late Night, Breakfast, Delivery, Reservations
Reviewed May 7, 2014

Bombay Wok is situated in a scruffy side Street off Hounslow High Street but inside it is modern and spacious.

My Calamari was the best that I have tasted, a good quantity and it came with three dips.

My American Chop Suey was nice too and again good quantity and tasty.
Service could have been faster but for me no problem.

I may return later to try some of the other items on the Menu.

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    • Atmosphere
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    • Food
Thank AuldJimmy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamza s, Owner at Bombay Wok, responded to this reviewResponded May 20, 2014

Dear Jimmy,

Thank you for your time to write this review.

It is great to read that you enjoyed your chow chu calamari dish truly speaking this my too one of the favorite dish.

Thank you again,

With regards,
Hamza S

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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235 - 239 of 350 reviews

Reviewed May 5, 2014 via mobile

Hmm interesting experience took 15 mins to get our drinks, starter of prawn toast came almost stone cold.food took over an hour bear in mind the people next to us only ordered 5 mins before us and got theirs after ten minutes. The food was alright although the rice a little cold.I feel for the experience we were over charged.and to top it off when we asked for our table to be cleaned the waitress just used a dry napkin to scrape the food off bits of food were still left on table.Wouldnt really consider going back.

2  Thank Adie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamza s, Owner at Bombay Wok, responded to this reviewResponded May 7, 2014

Dear Adie H,

Thank you so much for reviewing our restaurant on tripadvisor.

We take all reviews positive and negative very seriously and apologise for the service and food issue you have had to face on this occasions.

We strive to be the best in and around Hounslow in every aspect. We have taken on board every aspect of your review and if not try we will resolve the issue at hand.

I hope you will give us the opportunity to prove this and have you leave with a smile on your next visit to the restaurant.

Best regards
Hamza Sajawal

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2014

I absolutely loved the food and service but was very annoyed at the additional service charge/tip they add to the bill. i would go again.

    • Value
    • Atmosphere
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    • Food
Thank ssid1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamza s, Owner at Bombay Wok, responded to this reviewResponded May 7, 2014

Dear ssid1,

Thank you for taking the time to write a review on Trip Advisor, It was great to read that you enjoyed our food and service.

And about the issue of the service charge it is optional and for your next visit if you wish we will more than happy to remove it without compromising on the service.

Hamza S
Bombay wok

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Reviewed April 12, 2014

Good food. Service is okay. You have to wait little longer for food to arrive and couple of items takes long time. Beware of 12.5% Optional service charge. You don't really have to pay because its not compulsory but waiter will not inform about that. to me its little unfair to collect tip without saying it.

    • Value
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2  Thank Hint1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamza s, Owner at Bombay Wok, responded to this reviewResponded May 7, 2014

Dear Hint1979,

Thank you for taking the time to review our restaurant on Trip Advisor.

We are pleased to see that you found our service and food to your satisfaction and your comments will be passed on to the team.

And about the service issue it is mention on the food menu as well on the bill that's why waiter don't inform.

Yours sincerely

Hamza S
Bombay wok

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Reviewed April 10, 2014

visited this restaurant again and it meet all the expectation
great food, service and ambience
highly recommended

    • Value
    • Atmosphere
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    • Food
Thank HDRestaurantManagers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hamza s, Owner at Bombay Wok, responded to this reviewResponded May 7, 2014

Dear Nicha,

Thank You for writing this positive review about our food and service. We work very hard to ensure our food and service are superior and we strive to be the best restaurant around. It sounds like we exceeded your expectations every time you have visited us and you gave us 5 stars. We take all reviews positive and negative very seriously, and your feedback will most certainly be fed back to the team. We look forward to your next visit with us.

Yours sincerely

Hamza Sajawal

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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