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Premier Inn London Heathrow Airport (Bath Road) Hotel
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Reviews (9,686)
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5,870
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7,974 - 7,979 of 9,687 reviews
Reviewed July 17, 2012

Provides all you need for a short stay including great value for money.

  • Stayed: July 2012
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Thank Tanglewild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded July 23, 2012

Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).
I am delighted to hear that you were impressed with the value for money you received.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards
Kerry

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2012

My wife and I stayed there one night (June 23rd) before flying off the following day.We asked for a quiet room with the intent of sleeping in the next morning.We were given a room on the top(2nd ) floor, away from elevators at the end of a corridor facing the long term car park so what we wanted and we slept in.No noise from other rooms or corridor.
Bed was comfortable, room was clean, reasonable selection of channels on TV, tea making facilties and a nice bath.
Premier Inn offers only 1/2 hour of free wifi.This is why its not an excellent rating for this hotel-we are in 2012 afterall
Costa coffee in the lobby had muffins and juice for breakfast the following morning.
They also sold us a glass of milk when asked the night before although not on the menu; well appreciated.
One can get to the hotel and back to the airport central bus station for free on the 285 (and other buses) with a short walk from the bus stop( 3-5 minutes).

  • Stayed: June 2012, traveled as a couple
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Thank FrancoistheEconomist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded July 18, 2012

Dear TripAdvisor Member,

Thank you for the review on your recent stay with us at Premier Inn Heathrow (Bath Road). I am delighted to hear that you enjoyed your stay at the hotel and found the room to be clean and comfortable.
I would also like to reassure you that our wi-fi charges are the most competitive in the area - £3 per day or £10 a week, the first 30 minutes.

Thank you again for you comments and we look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,
Lena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2012

They try to take extra money from you, when you argue then they calculate exact money but in the mean time they charge you from your card when they refund back to your card but you already lost the money in term on exchange prices between the bank...........Totally loss.........

  • Stayed: July 2012, traveled with family
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1  Thank fabunaal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Whitbread-77, Social Media at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded July 23, 2012

Thank you for taking the time to review your stay at our hotel.

It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel did not meet your expectations.

I have sent you a direct message to gain some more information. This way we can ensure this issue is dealt with correctly.

Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated.

Thank you once again for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2012 via mobile

We are regular customers of this chain of hotels. We trust them to provide a decent service for a good price and they usually do. If there are any problems, it is always sorted out quickly.
We were going to a big concert in Hammersmith and needed a hotel that wasn't too difficult to travel to/from. This hotel was easy to find and check in was simple enough using the automatic check in terminals. This is a very busy hotel. The car park was packed and is expensive to use.
The hotel itself doesn't look too special from the outside but looks amazing inside. The amenities are better than i expected. We only ate breakfast but the menu for the restaurant had a decent selection. And the Costa Coffee is open 24 hours!!!
The rooms are as comfortable and clean as always.
We needed some help with bus numbers and train times etc and the reception staff went out of their way to assist us.
This hotel is not in the prettiest of locations but i don't think anyone stays here for the views to be honest. It's very near to Heathrow Airport so could be handy if you are flying from there.
And other than hearing some planes whilst we were stood in the car park, we didn't hear a single plane after that. In fact, the only noise was from the idiots on the floor above us who sounded like they were having a party.

We would stay here again and probably will in the near future.

  • Stayed: July 2012
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Thank dizzyb23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded July 18, 2012

Dear TripAdvisor Member,

Thank you for your comments on your recent stay with us at Premier Inn Heathrow (Bath Road).
It is a pleasure to know that you remain our regular customers. I am delighted to hear that you were impressed with all aspects of our hotel, from the facilities in the room, the selection at breakfast and the 24 hour Costa Coffee.

We are glad you will be staying with us in the near future and look forward to welcoming you back - for the best rates and the quickest way to book please visit our website.

Kind Regards,
Lena

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 16, 2012

Overall a very good experience. This Premier Inn is great for people watching and the standard of service was excellent. I spent two nights here while working in Central London and Heathrow. All staff were very helpful, the food was good and the accommodation up to the usual good standard.

  • Stayed: June 2012, traveled on business
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Thank Atbest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
PIBathRoad, Manager at Premier Inn London Heathrow Airport (Bath Road) Hotel, responded to this reviewResponded July 18, 2012

Dear TripAdvisor Member,

Thank you for taking time to write the review.
I am glad to hear that you had a good experience during your recent stay with us at Premier Inn Heathrow (Bath Road) and found the accommodation and food to be of a good standard. I am happy you enjoyed the service and will let the team know that you found them very helpful.

We look forward to welcoming you back in the near future - for the best rates and the quickest way to book please visit our website.

Kind Regards,
Lena

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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