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“Jack at Prem Inn Heathrow”

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Premier Inn London Heathrow Airport (Bath Road) Hotel
Ranked #2 of 23 Hotels in Hounslow
Certificate of Excellence
Nottingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Jack at Prem Inn Heathrow”
4 of 5 bubbles Reviewed September 8, 2011

Excellent customer service - moved his car to allow us to park ours - at the end of his long day shift he was still focussed on excellent customer service - guys like Jack are hard to come by and Prem Inn should know about his dedication to this.

Stayed August 2011, traveled with family
Helpful?
6 Thank Philip L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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8,235 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (1,213)
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English first
Warwick, United Kingdom
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 8, 2011

Pound for pound , they over-deliver so it's always a great experience! We had no queuing for anything - it was totally hassle-free!
Great evening meal in pleasant surroundings served by a very polite & engaging waiter - service-wise, miles better than some 4 * restaurant experiences we've had! Food-wise it was great - well presented, piping hot & tasty!

Stayed September 2011, traveled as a couple
Helpful?
4 Thank DKlor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed September 8, 2011

Premier Inn Bath Road is easy and convenient for Heathrow Airport. Hoppa Bus stops outside and is a cheap and economical way of transferring from the hotel to the airport.All information for this service is easily accessable.We enjoyed our stay and will be returning.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank Siobhan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chesterfield, United Kingdom
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed September 8, 2011

Staff on reception were very friendly and helpful.
Restaurant was value and lovely food

  • Stayed September 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Heatherdave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Brisbane, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed September 7, 2011

I was particulafly impressed by the 'good night policy', which offers a refund if nosie or other disturbance prevent a good nights sleep. The Heathrow Premier Inn is next to one of the runways, yet the room was still quiet and very comfortable all round.

  • Stayed September 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank 273DebbieM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed September 6, 2011

This hotel has everything we needed for our night before our flight back to Canada.

The room was quiet, had comfy beds and a very adequate bathroom. There is a good restaurant, bar and coffee shop.

Staff were friendly (check-in help, restaurant waiter, reception ordering taxi).

The Hoppa Bus is 4.50 per person. We took a very nice cab (late model Mercedes) arranged by the hotel, direct to our terminal, for 12.00

A perfect place to stay coming into or out of Heathrow.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bath, United Kingdom
Level Contributor
301 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 223 helpful votes
4 of 5 bubbles Reviewed September 6, 2011

We stayed on the first floor at the Premier Inn for one night in August 2010.

This is a large, busy hotel. Check-in went smoothly with the option of using either the check-in desk or a self-service facility. We used the secure parking facility, which was trouble-free, although we weren’t sure what to do at first. You just take a ticket from the machine at the barrier (difficult to reach) then pay at the desk, get a card validated and put it in the machine at the exit when you leave.

Our room looked as if it had been recently refurbished and was spacious with many in-room facilities, including a bottle opener, kettle and a hair drier. There is wi-fi available at a cost, you can use a debit/credit card at a per minute rate. The room had triple glazing so we could not hear any noise from outside and we didn’t hear any noise from our neighbours. Had no mini fridge or ironing board that some reviewers have mentioned. The room had an air conditioning/heater unit, but the room did not heat up very efficiently. Woke a couple of times in the night a bit chilly.

A buffet breakfast was available for £7.99 which we had and enjoyed, although the queue for the toasters was long. The staff seemed rushed off their feet. With children under 16 years old eating free (one child per paying adult), would prove excellent value for money. The restaurant/lobby area is like a large atrium with a spacious feel. There were snack vending machines near the lifts. Overall, a pleasant stay.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank HolidayForUs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Premier Inn London Heathrow Airport (Bath Road) Hotel

Property: Premier Inn London Heathrow Airport (Bath Road) Hotel
Address: London Heathrow 15 Bath Road, Hounslow TW6 2AB, England
Location: United Kingdom > England > Greater London > Hounslow
Amenities:
Bar / Lounge Business Center with Internet Access Children Activities (Kid / Family Friendly) Restaurant Shuttle Bus service Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Hounslow
#2 Best Value Hotel in Hounslow
#2 Romantic Hotel in Hounslow
#2 Business Hotel in Hounslow
Price Range (Based on Average Rates): $
Hotel Class:3 star — Premier Inn London Heathrow Airport (Bath Road) Hotel 3*
Number of rooms: 594
Official Description (provided by the hotel):
Creating a new dining experience in a relaxing environment, the Thyme restaurant and bar provide a range of 'tasty' dishes serving both lunch and dinner options. Along with a COSTA coffee store open 24 hours a day and our welcoming hotel bar area you will never be short of food and drink options. Not to mention our 'All You Can Eat' Full English Buffet Breakfast at only £10.50 Per person. At Premier Inn we pride ourselves on comfort and quality. That's why each of our 594 bedrooms has a king sized bed, en-suite bathroom, safety deposit box, tea/coffee making facilities, hairdryer, freeview TV and wifi (ultimate wifi available at an additional cost). An ideal choice for a business stay, our hotel is conveniently located with great transport links to Heathrow Airport and Central London. Our brand new business lounge offers you the chance to catch up, whilst our 14 meeting rooms provide a great environment to have your business meetings. For leisure guests, we are ideally located for Heathrow Airport with ample car parking onsite (£10 per night). We also offer a range of park and fly options (please contact hotel direct to arrange this). We are serviced by the Hoppa to the Terminals, operating from 0424 until 2324 (Terminals 1 and 3) and 0415 to 2345 (Terminals 4 and 5) at a cost of £4.50 Per person or £8 return. Furthermore we are just 15 miles from both Windsor Castle and Legoland Windsor. Central London is easily accessible by the London Underground stations and the Heathrow Express. With Children (up to the age of 15) eating a free breakfast when accompanied by a full paying adult and no additional charges for family rooms, we are the top choice for families. ... more   less 
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Also Known As:
Premier Inn Heathrow Airport (Bath Road) Hotel Hounslow
Premier Inn Hounslow
Premier Inn Bath Road
Road Travel

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